Fresher/customer Service Executive
5 months ago
**Responsibilities**
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call-handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts, and file documents
**Qualifications**
- **Able to read, write and speak in Cantonese to liaise with Cantonese speaking customer base**:
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- **Fresh graduates are welcome**:
- **Work Location: Bangsar South, Malaysia**
**Job Types**: Full-time, Permanent
**Salary**: RM4,000.00 - RM4,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Cantonese (required)
-
Customer Service Executive
5 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english Freshers - A leading BPO in KL is hiring for** CSR Agents **to join their team in** Kuala Lumpur**. - Role - CSR...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Flexible Multitasking Bahasa english- A leading BPO in KL and Johor are looking for CSR agents. - **Bahasa and English** Role -...
-
Customer Service Associate
5 months ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: CRM (Customer relationship Management) Customer Service Bahasa Customer Management Customer oriented Customer Care - We are #hiring for a leading BPO in KL and Johor looking for Customer...
-
Customer Service Associate
5 months ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Communication BPO Voice Process BPO Skills BPO Call center - We are #hiring for a leading BPO in KL and Johor looking for Customer service representative agents. English Role - CSR...
-
Service Desk Agent
5 months ago
Kuala Lumpur, Malaysia HCL Technologies Limited Full timeScope of Work - To provide a single point of contact for users, - Deals with management of both routine and non-routine incidents and requests. - Provision of 1st line support for incidents. - Takes ownership for listening to and understanding basic customer problems - Asking relevant questions to resolve typically known problems within required...
-
Customer Service Associate
5 months ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Communication Bahasa Mandarin BPO Voice Process BPO Skills voice account Customer Service Agent Mandarin or Cantonese Voice Support Proficient in the Mandarin language Must be fluent in...
-
Customer Service English + Bahasa
5 months ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Bahasa Customer Care International BPO customer support - We are #hiring for a leading BPO in KL and Johor looking for Customer service representative agents. Role -...
-
Customer Service Specialist
5 months ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Associate
5 months ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Cantonese english Customer service advisor Customer Engagement customer support Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and...
-
Customer Service Mandarin and Bahasa
5 months ago
Kuala Lumpur, Malaysia Hi-Deas Expedient Solutions Limited Full timeSalary Budget — Max RM2300-3000 Skills - Customer service, communication, Mandarin /Bahasa & English. - Freshers are welcome to apply **Salary**: From RM2,500.00 per month Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: -...
-
Customer Service Executive Bank Industry Up to 3k
5 months ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full timeWe are hiring for Customer Service Executive - International Bank (Freshers are welcome to apply) Basic Salary: RM2600 - RM3000 per month Working Hours: 8a.m - 11p.m (8 hours rotational shift basis) Working days: 5 days working, 2 days off (rotational basis) Job Scope: - Answer inbound calls from customer regarding basic banking services, such as account...
-
Customer Service
5 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - Start Date : Immediate Joiners Job Highlights Working Abroad in a Multi-Cultural & International Company Young, energetic, and...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language International Call Centre Japenese Customer Care International BPO customer support International voice Process...
-
Automation Tester
5 months ago
Kuala Lumpur, Malaysia Kamlax Global Technologies SDN BHD Full timeJob Title: Automation Tester - Fresher **Job Type**: 1 year contract, extendable Location: Bangsar South - Fresh grad: graduated from **Computer Science degree** only - Experienced in **automation testing** Should have exp in writing **test scripts and doing coding** **Requirement**: **Minimum Qualifications** - Bachelor’s Degree in Computer Science,...
-
Customer Service Mandarin/cantonese Speaker
5 months ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Service Mandarin Cantonese Customer Engagement Customer Care - We are #hiring for a leading BPO in KL and...
-
Customer Service
5 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Native Japanese - Customer Service Location: Kuala Lumpur, Malaysia. **Salary**: RM9,000 Headcounts: 18 Work hour : 8am - 5pm Education: Diploma and Bachelor 's degree. Fresher can apply Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient...
-
Customer Service
5 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - Job Highlights Working Abroad in a Multi-Cultural & International Company Young, energetic, and supportive team! Attractive...
-
Language Speaker for Customer Service
5 months ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Communication BPO Voice Process BPO Skills BPO Operations BPO Call center International BPO BPO/ITES - We are #hiring...
-
Customer Support Executive
5 months ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Communication Bahasa Voice & Accent BPO Voice Process Communication Skills voice account good communication skills Voice and non-voice Invoice processing Customer Service Agent Mandarin...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Native Japanese - Customer Service Location: Kuala Lumpur, Malaysia. **Salary**: RM9,000 Headcounts: 18 Work hour : 8am - 5pm Education: Diploma and Bachelor 's degree. Fresher can apply Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient...