Customer Service Executive Bank Industry Up to 3k
18 hours ago
We are hiring for Customer Service Executive - International Bank (Freshers are welcome to apply)
Basic Salary: RM2600 - RM3000 per month
Working Hours: 8a.m - 11p.m (8 hours rotational shift basis)
Working days: 5 days working, 2 days off (rotational basis)
Job Scope:
- Answer inbound calls from customer regarding basic banking services, such as account balances and credit card.
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
- Assist banking customers who are victims of fraud, theft or identity theft.
- Assist customers with replacing lost or stolen credit or debit cards.
Qualifications:
- SPM holder with credit in Maths and English.
- Diploma or Degree in any related field.
**Requirements**:
- Excellent communication skills in English and Bahasa Malaysia.
- able to work in shift rotational basis.
**Job Types**: Full-time, Contract
Contract length: 6 months
Pay: RM2,600.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Attendance bonus
- Performance bonus
**Education**:
- STM/STPM (preferred)
**Language**:
- English (preferred)
- Bahasa Malaysia (preferred)
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