Customer Service Officer Banking Industry

Position: Customer Service (Banking Industry) - English Speaker Location: Kuala Lumpur Working Hours: 24/7 Rotational Shift (rotate by quarter) 5 days a weeks and 2 days of day **Salary**: RM 3,000 - 3,300 + shift allowance What We’re Looking For: - Proficient in speaking in English - This will be for inbound call centre for services and sales...

Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. - Expanding the customer base by upselling and cross-selling banking products and services. **Requirements**: - SPM, Diploma...

Job Description: **Responsibilities**: - Assist customers with routine banking transactions, including deposits, withdrawals, fund transfers, and balance inquiries. - Educate customers about our banking products and services, helping them select the appropriate solutions to meet their financial goals. - Troubleshoot and resolve customer issues, concerns,...

Position Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...

Job Overview: We are seeking dedicated and customer-oriented individuals to join our banking team as Customer Service Representatives. As a key point of contact for our esteemed clients, you will play a crucial role in providing exceptional service and support, ensuring a positive banking experience for all customers. Shift Schedule: 8am to 5pm, latest...

**Singapore Bank in Malaysia looking for Customer Service Executive** - Support Singapore customers - Ensures highest standard of service delivery on personalized phone services to our customers. - Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. - Determine the needs of the...

Job Summary: **Job Description**: - Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer need 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...

**Benefits**: - **Basic salary + Shift Allowance + KPI Incentives**: - **Training session provided & office location nearby LRT station** - **Exposure to banking industry and international market** **Responsibilities**: - Handle inbound calls enquiries for various range consumer financial products and services & cross-sell bank products and services when...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every MONTH) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - KPI Incentive - English proficiency is required as customers will not only be...

Position Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...

**Job ID** **23052** **Position Title** - Credit Analyst-Bank Officer **Industry** - Banking and Financial Service - Credit Analyst- CDD Customer due diligence - Work in the team with Corporate Baking Relationship Manager (RM) - Back up for RMs client follow up if RM is out of office **Salary** - 4750~6000 (RM) **Location** - Kuala...

Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross-selling/ up-selling Bank's products and services towards...

**"Join Our Team: Elevate Your Career in Banking Customer Service!** - **Job highlights**:_ - _**Office accessible by public transport**_ - _**Permanent role with full training provided**_ - _**Attractive allowances and incentives (refer below)**_ Main responsibilities: - ️Handle inbound calls (Average 70 - 80 calls/daily) - ️Resolving customer's...

Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner while following standard operating procedures. - Comply with...

**Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** Main responsibilities: -...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every MONTH) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - KPI Incentive - English proficiency is required as customers will not only be...

**Company Background** Bank Contact Center - To perform relative incoming /outgoing calls related to company products and services. - Provide excellent customer service to internal/external customer. - Provide excellent customer experience to maintain customer relationship. **Job Requirement**: - Good communication skills in English. (Mandarin will be...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every month) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - English proficiency is required as customers are...

**Immediate Hiring for Permanent Headcounts! 15 Headcounts available! Welcome Fresh Degree Graduate!** - Company Background: Subsidiary of Banking Industry - 24/7 rotating shift (Earlier shift will start from 7AM; Latest shift will start from 10.30PM) - 5 days per week - 9.5 hours include 1.5 hours breaktime - Working Location: Jalan Tun Razak (Nearby Ampang...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...