Customer Service Officer Banking Industry

Position: Customer Service (Banking Industry) - English Speaker Location: Kuala Lumpur Working Hours: 24/7 Rotational Shift (rotate by quarter) 5 days a weeks and 2 days of day **Salary**: RM 3,000 - 3,300 + shift allowance What We’re Looking For: - Proficient in speaking in English - This will be for inbound call centre for services and sales...

Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. - Expanding the customer base by upselling and cross-selling banking products and services. **Requirements**: - SPM, Diploma...

Job Description: - Answer calls to clients to learn about and address their needs, complaints or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers in a timely manner while following standard operating...

Job Description: **Responsibilities**: - Assist customers with routine banking transactions, including deposits, withdrawals, fund transfers, and balance inquiries. - Educate customers about our banking products and services, helping them select the appropriate solutions to meet their financial goals. - Troubleshoot and resolve customer issues, concerns,...

**Job responsibilities**: - Attend to inbound calls enquiries regarding consumer financial products and services for international customers. - Upsell banking products and services when appropriate. - Provide accurate and timely information and provide effective solutions to customer’s queries. - Achieve first call resolution where possible and follow up...

Position Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...

Position Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...

Job Overview: We are seeking dedicated and customer-oriented individuals to join our banking team as Customer Service Representatives. As a key point of contact for our esteemed clients, you will play a crucial role in providing exceptional service and support, ensuring a positive banking experience for all customers. Shift Schedule: 8am to 5pm, latest...

Location: Kuala Lumpur Sentral, Malaysia. **Salary**: Basic - RM 3500 (Basic) Market: Singapore Customers Shift: Rotational Education: Bachelor’s Degree/Diploma/SPM Head Counts: 5 Experience: Minimum 6 months as customer service in Domestic or International banking **Job Description**: We are seeking a dedicated and customer-focused individual to...

We are looking for an experienced Operations Expert to join our team in the Banking Industry. As a key member of our operations team, you will be responsible for driving business transformation initiatives across the banking sector.Key Responsibilities:Analyse business requirements and develop strategic transformation agendas for clients across all segments...

Job Summary: **Job Description**: - Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer need 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...

Job Summary: **Job Description**: - Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer need 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...

**Benefits**: - **Basic salary + Shift Allowance + KPI Incentives**: - **Training session provided & office location nearby LRT station** - **Exposure to banking industry and international market** **Responsibilities**: - Handle inbound calls enquiries for various range consumer financial products and services & cross-sell bank products and services when...

**The company**: **Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** **Job...

Employee Banking OfficerWe are seeking a motivated and driven individual to fill the role of Banking Industry Representative. As an Employee Banking Officer, you will play a pivotal role in driving the growth of our customer base by acquiring new to bank clients for CASA (Current Account Savings Account). This involves engaging potential customers through...

**Job description** We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24 hours shift (Shift will change every MONTH) - Working days: 5 working days with 2 off days/week - Night and midnight shift allowance available (+/-RM300) - KPI Incentive - English proficiency is required as customers will not only be...

Position Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...

Position Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...

**Job ID** **23052** **Position Title** - Credit Analyst-Bank Officer **Industry** - Banking and Financial Service - Credit Analyst- CDD Customer due diligence - Work in the team with Corporate Baking Relationship Manager (RM) - Back up for RMs client follow up if RM is out of office **Salary** - 4750~6000 (RM) **Location** - Kuala...