Customer Service Officer Banking Industry
5 months ago
**Job highlights**:
- **Multiracial working environment**:
- **Full training provided**:
- **Permanent role**:
- **Attractive allowances and incentives**
Main responsibilities:
- ️Answer incoming calls
- ️Solving customer's enquiries or complaints regarding products or services
- ️Promoting current promotion or package to the call-in customers (when chance arise)
- Provide accurate information on product and service to the customer.
Remunerations:
- Basic salary up to RM3800 (Subjects to qualifications and experiences)
- Quarterly incentives RM800 - RM1800 max
- Allowance e.g. shift allowance, transport allowance, meal allowance (To be further clarify for allowance entitlement)
**Requirements**:
- Fresh grad Degree holders are welcome
- SPM and Diploma holders with call center experiences are encouraged to apply
- Call center experiences in banking line is added advantage
- Open for races and gender
**Job Types**: Permanent, Fresh graduate
**Salary**: RM2,700.00 - RM3,800.00 per month
**Benefits**:
- Dental insurance
- Meal allowance
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- English (preferred)
-
Customer Service Banking Industry
2 months ago
Kuala Lumpur, Malaysia Language Talent Solution Full timePosition: Customer Service (Banking Industry) - English Speaker Location: Kuala Lumpur Working Hours: 24/7 Rotational Shift (rotate by quarter) 5 days a weeks and 2 days of day **Salary**: RM 3,000 - 3,300 + shift allowance What We’re Looking For: - Proficient in speaking in English - This will be for inbound call centre for services and sales...
-
Customer Service Officer
5 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeJob Description: - Answer calls to clients to learn about and address their needs, complaints or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers in a timely manner while following standard operating...
-
Banking Customer Service Officer
5 months ago
Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full timeProvide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. - Expanding the customer base by upselling and cross-selling banking products and services. **Requirements**: - SPM, Diploma...
-
Customer Service Representative
5 months ago
Kuala Lumpur, Malaysia GrowthFn Full timeJob Description: **Responsibilities**: - Assist customers with routine banking transactions, including deposits, withdrawals, fund transfers, and balance inquiries. - Educate customers about our banking products and services, helping them select the appropriate solutions to meet their financial goals. - Troubleshoot and resolve customer issues, concerns,...
-
Customer Service Executive
5 months ago
Kuala Lumpur, Malaysia Career International Fos Sdn. Bhd Full timePosition Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...
-
Banking Customer Service
4 months ago
Kuala Lumpur, Malaysia Growthfn Full timeLocation: Kuala Lumpur Sentral, Malaysia. **Salary**: Basic - RM 3500 (Basic) Market: Singapore Customers Shift: Rotational Education: Bachelor’s Degree/Diploma/SPM Head Counts: 5 Experience: Minimum 6 months as customer service in Domestic or International banking **Job Description**: We are seeking a dedicated and customer-focused individual to...
-
Customer Service
5 months ago
Kuala Lumpur, Malaysia Language Talent Solutions Full timeJob Overview: We are seeking dedicated and customer-oriented individuals to join our banking team as Customer Service Representatives. As a key point of contact for our esteemed clients, you will play a crucial role in providing exceptional service and support, ensuring a positive banking experience for all customers. Shift Schedule: 8am to 5pm, latest...
-
Customer Service Officer
5 months ago
Kuala Lumpur, Malaysia E-comm Sdn Bhd Full time**The company**: **Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** **Job...
-
Customer Service Agent
5 months ago
Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full timeJob Summary: **Job Description**: - Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer need 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...
-
Customer Care Officer
2 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeAnswer calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner while following standard operating procedures. - Comply with...
-
Debt Collection Officer
5 months ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Job description** We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure...
-
Customer Service Executive
2 months ago
Kuala Lumpur, Malaysia Language Talent Solutions Full time_**Responsibilities**:_ - Business Impact_ - Handle various banking inquiries to support customer needs effectively. - Manage inbound and outbound customer interactions as needed. - Provide an excellent customer experience, aiming for first call resolution. - Customers / Stakeholders_ - Uphold our values and behaviors, ensuring open and honest communication...
-
Customer Service Agent
5 months ago
Kuala Lumpur, Malaysia Career International Fos Sdn. Bhd Full timePosition Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...
-
Customer Service Executive in Banking Industry
2 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn. Bhd. Full time**Location**: Wilayah Persekutuan Kuala Lumpur (KL), accessible by MRT **Salary package**:RM3000-3800 (depend on highest education certificate and years of working experience) **Working time**: 24/7 Shift (Rotate by quarter) 5 days a weeks and 2 days of day - *Hybrid mode possibility based on performance_ - Develop excellent product knowledge to enhance...
-
Customer Service Officer
5 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time**"Join Our Team: Elevate Your Career in Banking Customer Service!** - **Job highlights**:_ - _**Office accessible by public transport**_ - _**Permanent role with full training provided**_ - _**Attractive allowances and incentives (refer below)**_ Main responsibilities: - ️Handle inbound calls (Average 70 - 80 calls/daily) - ️Resolving customer's...
-
~collection Officer Fresh Diploma banking Industry ~
5 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time_**Job description**_ - We are sourcing behalf of the clients..._ - **Company Background**_ - Our client is one of the Asia's leading banking groups and is South East Asia's fourth largest bank by assets._ - **Highlights**_ - _Reachable via LRT Masjid Jamek_ - _Exposure into banking industry_ - _Working Hours_ - Monday - Thursday 8am - 5pm | Friday 8am -...
-
Credit Analyst-bank Officer
5 months ago
Kuala Lumpur, Malaysia Pasona Malaysia Full time**Job ID** **23052** **Position Title** - Credit Analyst-Bank Officer **Industry** - Banking and Financial Service - Credit Analyst- CDD Customer due diligence - Work in the team with Corporate Baking Relationship Manager (RM) - Back up for RMs client follow up if RM is out of office **Salary** - 4750~6000 (RM) **Location** - Kuala...
-
Customer Care Officer
5 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeAnswer calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner while following standard operating procedures. - Comply with...
-
Customer Service English Speaker(Banking)
5 months ago
Kuala Lumpur, Malaysia Language Talent Solutions Full timeJob Title: Customer Service English Speaker (Banking) **Job Description**: As a Customer Service English Speaker in the banking industry, you will be responsible for providing exceptional service and support to English-speaking customers. Your primary objective is to ensure a positive customer experience while handling various banking-related inquiries,...
-
Customer Service Executive
5 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time**Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** Main responsibilities: -...