Customer Service Agent

2 weeks ago

Kuala Lumpur, Malaysia Career International Fos Sdn. Bhd Full time

Position Overview:
As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services.

Key Responsibilities:

- To stay informed about our banking products and services, enabling you to guide customers effectively in choosing the right solutions for their financial goals.
- To efficiently and effectively resolve customer issues, ensuring their satisfaction and retention.
- To accurately record customer interactions and transactions while maintaining confidentiality and data security.
- To adhere to all banking regulations and policies to ensure the integrity and security of customer accounts and transactions.
- To work collaboratively with team members to achieve customer service goals and provide seamless support

Fresh graduates are welcome to apply It's a great opportunity to start a career

**Job Type**: Contract
Contract length: 6 months

**Salary**: RM2,300.00 - RM2,800.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your expected salary?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

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