Customer Service Agent- June Intake
1 week ago
Position - Customer Service - Call Center - Inbound Calls
Working Location -Bangsar South, Kuala Lumpur
- 15 minutes walking distance from/to Kerinchi LRT station.
Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days
Basic Salary - From 2,300- RM 2,500- Based on relevant working experience.
Fixed Monthly Attendance Allowance - RM200
**Responsibilities**:
An inbound customer service agent plays a significant role in building a brand's reputation.
Primarily handle inquiries from both sellers and buyers (existing customers )
CS Agents are expected to provide first contact resolution per standard operating procedures.
Your responsibilities include responding to phone calls from customers to help meet their needs and inquiries.
You are expected to answer questions through phone calls, handle complaints, resolve issues, process orders, and work with customers to resolve inquiries, provide directions, and address potential problems.
To communicate effectively and accurately when communicating with users
Job Requirement:
We welcome fresh graduates with excellent English communication skills to apply.
SPM holders with customer service experience are welcome to apply.
Good communication skills in English, both spoken and written are mandatory.
Able to work independently in a fast-paced working environment.
Fast learner and able to adapt to changes
Ability to multi-task, prioritize, and manage time effectively
A great team player.
Willing to work on rotation shifts ( Monday
- Sunday, at the moment no night shifts )
Pay: RM2,300.00 - RM2,500.00 per month
**Benefits**:
- Professional development
Schedule:
- Rotational shift
Application Question(s):
- What are your salary expectations?
- When are you able to start work?
-
Front Desk Customer Experience
2 weeks ago
Kuala Selangor, Malaysia Cxl executive Full time**Position : Community Outreach Specialist** **Location **: **Kompleks PKNS, Kuala Selangor, Jalan Perusahaan Satu, Taman IKS, 45000 Kuala Selangor,** **Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia City World Trading Full time**Position**:Customer Service Executive **Working Location**: Kuala Lumpur (Walking Distance to Train Station) **Working Hours**:5 Days a Week (Staggered Working Hours in between 8AM to 11PM - 8 Hours Working with 1 Hour break) **Employment Type**:6 months contract (renewable/convertible to Permanent based on Performance) **Reporting Date**:3rd June...
-
Customer Service Consultant
3 days ago
Kuala Lumpur, Malaysia SRG ASIA PACIFIC SDN BHD Full time**Duties and Responsibilities**: - **Customer Interaction**: Engage professionally with customers via inbound and outbound calls to provide assistance, share information, and manage services related to Winback and Involuntary Churn recovery operations. - **Account Reconnection & Debt Recovery**: Facilitate the reactivation of customer accounts and ensure...
-
Customer Service Agent
1 week ago
Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Customer Service Executive November Intake
1 week ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time**Position**: Customer Service Executive | November Intake **Location**:Ara Damansara, Petaling Jaya **Salary**:RM2000 - RM3000 **Benefits**: - KPI allowance - Night shift allowance - Overtime (OT) _**If required only**_ - EPF SOCSO provided - Training provided (up to 1-month) - Nearby with Public Transport **Working Days**: 5 days, 2 days...
-
Inbound Call Centre
1 day ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full timeWe're looking for customer agent to work with a leading International Bank and a Transportation Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Locations**: - Bukit Jalil **Your...
-
Customer Service Representative
2 weeks ago
Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time**Role : Customer Service Representative** **Working Locations**: Petaling Jaya, Selangor **Rotational Shifts**: 7.00am -7.00pm ( Monday to Friday) | 7.00am - 5.00pm (Saturday, Sunday and PH) **Salary Package**: RM 2200.00 - RM2400.00 + RM 200 (RNR) **Intake Date**:10th February 2025 **Scope of Work**: As a **Customer Service Representative**, you’ll...
-
Telemarketer / Customer Service
7 days ago
Kuala Lumpur, Malaysia Bank Call Center Customer Service Full time**Responsibilities**: - RM500 - to - RM5000Benefits
-
Customer Service Agent
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aisling Group Full time 30,000 - 60,000 per yearCustomer Service Agent (Email/Chats) • Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfilment related problems and providing support to the customer ensuring a high level of satisfaction.• Primarily handle inquiries via social media platforms pertaining to orders,...
-
Customer Service
7 days ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full timeWe're looking for customer agent to work with a leading International Bank.The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Locations**: - Bukit Jalil **Your responsibilities**: - Customer...
