Customer Service Agent
7 months ago
Position Overview:
As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services.
Key Responsibilities:
- To stay informed about our banking products and services, enabling you to guide customers effectively in choosing the right solutions for their financial goals.
- To efficiently and effectively resolve customer issues, ensuring their satisfaction and retention.
- To accurately record customer interactions and transactions while maintaining confidentiality and data security.
- To adhere to all banking regulations and policies to ensure the integrity and security of customer accounts and transactions.
- To work collaboratively with team members to achieve customer service goals and provide seamless support
Fresh graduates are welcome to apply It's a great opportunity to start a career
**Job Type**: Contract
Contract length: 6 months
**Salary**: RM2,300.00 - RM2,800.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your expected salary?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
-
Customer Service Specialist
7 months ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Associate
2 weeks ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full time**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...
-
Client Service Specialist
6 days ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...
-
Customer Success Specialist
4 days ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Customer Service Exec -(Technical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Service - Basic RM 8500-RM 9500 (Negotiable) Pharmacetuical Project Graduate 24*7 Rotational shift Customer...
-
Customer Service Agent Contractual
7 months ago
Kuala Lumpur, Malaysia Jom Kerja! Full time**Job Title : Customer Service Agent** **Shift Timing** Normal working hours / Day shift **Working Roster** 5 days per week, each shift is 9 hours in duration including a 1-hour lunch break. **Role & Responsibilties** - Take calls and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering...
-
Customer Service Agent- June Intake
7 months ago
Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full timePosition - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...
-
Client Service Officer
7 months ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn bhd Full time**Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5. Continuously suggest...
-
Client Service Officer
8 months ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....
-
Customer Service Agent
1 month ago
Kuala Lumpur, Malaysia Instant AI Sdn Bhd Full timeRequirements -Must be able to work both shift (10am-7pm; 7pm-3am(WFH)) -Able to work at office, Work Location: The Intermark, Kuala Lumpur. -Able to understand, read and speak in Mandarin and English. -Fresh Graduates are welcome to apply -Interview is using English as main language. -Proficient in English for effective communication with international...
-
Kuala Lumpur, Malaysia Quess Corp Limited Full timeGreetings from Quess Global Malaysia! Job role: Customer Service Agent Job type: Permanent Location: KL Sentral Language: Mandarin or Cantonese Educational qualification: Diploma and above Experience: 1 year in Customer Service Shift timings: Night shift (8pm - 8am) Working days/hours: 5 days a week, 9 working hours **Salary**: 3000 RM - 3700...
-
Guest Service Agent
9 months ago
Kuala Lumpur, Malaysia Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?**As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Customer Service Executive
7 months ago
Kuala Lumpur, Malaysia Recruit Express Full timeAnswering calls from the Branches, Agents and Customers - Provide customer service to customer and agents who walk in at the counter. - Follow up for incomplete transactions submitted by branches, agents and customers. - Handling written enquiries related to agent and customer. - Continuously suggest new process improvement related to customer servicing. -...
-
Airport Services Agent
7 months ago
Kuala Lumpur, Malaysia Qatar Airways Full timeWe are currently recruiting for Airport Services Agent in Kuala Lumpur, Malaysia. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies...
-
Guest Service Agent
9 months ago
Kuala Lumpur, Malaysia Hilton Full timeGuest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
-
Customer Service Officer
8 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Recruit Express Sdn Bhd Full time**Responsibilities**: - Answering calls from the Branches, Agents and Customers regarding Unit Trusts. - Provide customer service to customer and agents who walk in at the counter. - Follow up for incomplete transactions submitted by branches, agents and customers. - Handling written enquiries related to agent and customer. - Continuously suggest new...
-
Outsourcing Delivery Analyst
2 weeks ago
Kuala Lumpur, Malaysia S&P Global Full timeThe Agent Team specializes in providing syndicated loan agents with administrative outsourcing services. The Agent Services Analyst is responsible for maintaining data in WSO Agent in a timely and accurate manner. **Responsibilities**: - Analyze credit agreements and amendment documentation and other documentation as determined by deal - Set up new...
-
Customer Service Agent
7 months ago
Kuala Lumpur, Malaysia British American Tobacco Full time**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A CUSTOMER SERVICE AGENT (MANDARIN SPEAKING)** **SENIORITY LEVEL**:Non - management **FUNCTION**: GBS...
-
Guest Service Agent
7 months ago
Kuala Lumpur, Malaysia Hilton Full timeGuest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
-
Customer Service Agent Inbound
7 months ago
Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full timePosition - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily handle inquiries from both...