Customer Service Agent- June Intake
7 months ago
Position - Customer Service - Call Center - Inbound Calls
Working Location -Bangsar South, Kuala Lumpur
- 15 minutes walking distance from/to Kerinchi LRT station.
Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days
Basic Salary - From 2,300- RM 2,500- Based on relevant working experience.
Fixed Monthly Attendance Allowance - RM200
**Responsibilities**:
An inbound customer service agent plays a significant role in building a brand's reputation.
Primarily handle inquiries from both sellers and buyers (existing customers )
CS Agents are expected to provide first contact resolution per standard operating procedures.
Your responsibilities include responding to phone calls from customers to help meet their needs and inquiries.
You are expected to answer questions through phone calls, handle complaints, resolve issues, process orders, and work with customers to resolve inquiries, provide directions, and address potential problems.
To communicate effectively and accurately when communicating with users
Job Requirement:
We welcome fresh graduates with excellent English communication skills to apply.
SPM holders with customer service experience are welcome to apply.
Good communication skills in English, both spoken and written are mandatory.
Able to work independently in a fast-paced working environment.
Fast learner and able to adapt to changes
Ability to multi-task, prioritize, and manage time effectively
A great team player.
Willing to work on rotation shifts ( Monday
- Sunday, at the moment no night shifts )
Pay: RM2,300.00 - RM2,500.00 per month
**Benefits**:
- Professional development
Schedule:
- Rotational shift
Application Question(s):
- What are your salary expectations?
- When are you able to start work?
-
Front Desk Customer Experience
7 months ago
Kuala Terengganu, Malaysia Cxl executive Full time**Position : Front Desk cum Customer Experience** **Location : Wisma Persekutuan, 20551 Kuala Terengganu. Terengganu Darul Iman.** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the...
-
Front Desk Customer Experience
7 months ago
Kuala Pilah, Malaysia Cxl executive Full time**Position : Community Outreach Specialist** **Location : Jalan Melang,, 72000 Kuala Pilah** **Working Days**: 5 days per week (Monday - Friday / 9:00am - 04:00 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen about...
-
Front Desk Customer Experience
7 months ago
Kuala Selangor, Malaysia Cxl executive Full time**Position : Community Outreach Specialist** **Location **: **Kompleks PKNS, Kuala Selangor, Jalan Perusahaan Satu, Taman IKS, 45000 Kuala Selangor,** **Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain...
-
Customer Service Specialist
6 months ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
【日本語のお仕事】customer Service
7 months ago
Kuala Lumpur, Malaysia Language Talent Solutions Full time**日本語を使ったお仕事をしてみませんか?** **INTAKE : June 24th!** **Responsibilities**: - customer support position for aviation project - answer and support customers inquirers via calls - provides customer service support and resolution of routine problems regarding client's product or services. **Requirements**: - JLPT N1 (or...
-
Inbound Call Centre
6 months ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full timeWe're looking for customer agent to work with a leading International Bank and a Transportation Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Locations**: - Bukit Jalil **Your...
-
Medical Interpreter Customer Service
6 months ago
Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**JOB SCOPE**: - Taking ownership to solve challenges faced by customers and clients' partners. - Assist and resolve customers' inquiries with their general concerns on any medical-related issues **REQUIREMENTS**: - Excellent English & Mandarin communication (verbal & written) skills. - Diploma and above or equivalent. **SALARY PACKAGE**: - Basic...
-
Client Service Officer
6 months ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...
-
Intern, Human Resources
6 months ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeIntern, Human Resources (Recruitment) (May/June Intake) **Define your future at Hong Leong Bank** The program serves to provide vital experience for students to combine theoretical knowledge with practical work experience, enabling them to develop skills that will provide them with an invaluable head start in their career. You may have the opportunity to...
-
Customer Service
7 months ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full timeWe're looking for customer agent to work with a leading International Bank.The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Locations**: - Bukit Jalil **Your responsibilities**: - Customer...
-
Junior Customer Service Agent
6 months ago
Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full timePosition - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...
-
Customer Service Executive June Intake
7 months ago
Kuala Lumpur, Malaysia Transcosmos Malaysia Sdn Bhd Full time**Job description** **“Transform your ideas and service mindset with us. Join us now!”** **Roles & Responsibilities** - Providing accurate information on products and services to customer. - Consistently meeting individual and team KPIS and goals - Maintaining high degree of integrity and confidentiality - keeping customers’ information confidential...
-
Banking Customer Service
6 months ago
Kuala Lumpur, Malaysia TimesConsult Full timeIMMEDIATELY INTAKE IN FEB INTAKES **Responsibilities**: - Answering calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner...
-
Customer Service Agent Contractual
7 months ago
Kuala Lumpur, Malaysia Jom Kerja! Full time**Job Title : Customer Service Agent** **Shift Timing** Normal working hours / Day shift **Working Roster** 5 days per week, each shift is 9 hours in duration including a 1-hour lunch break. **Role & Responsibilties** - Take calls and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering...
-
Customer Service Agent
2 weeks ago
Kuala Lumpur, Malaysia Instant AI Sdn Bhd Full timeRequirements -Must be able to work both shift (10am-7pm; 7pm-3am(WFH)) -Able to work at office, Work Location: The Intermark, Kuala Lumpur. -Able to understand, read and speak in Mandarin and English. -Fresh Graduates are welcome to apply -Interview is using English as main language. -Proficient in English for effective communication with international...
-
Client Service Officer
6 months ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn bhd Full time**Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5. Continuously suggest...
-
Customer Service
6 months ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full timeRepresents the company to investigate, evaluate and resolve product/medical complaints worldwide per FDA/ISO requirements. - Monitors feedback activity using the complaint handling system to assess seriousness of adverse reactions and provide complaint resolution while promoting customer satisfaction. - Provides education, product and service information...
-
Client Service Officer
7 months ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....
-
Airport Services Agent
7 months ago
Kuala Lumpur, Malaysia Qatar Airways Full timeWe are currently recruiting for Airport Services Agent in Kuala Lumpur, Malaysia. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies...
-
Intake Care Analyst
7 months ago
Kuala Lumpur, Malaysia The Cigna Group Full timeABOUT US Cigna is a global health insurance company, dedicated to its mission of helping the people we serve improve their health, well-being and sense of security. We are a young and dynamic company that is constantly evolving to keep alive the highest concept of wellness and provide our customers the best service. Our team is expanding, and we are looking...