Customer Service Agent- June Intake

7 months ago


Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

Position - Customer Service - Call Center - Inbound Calls

Working Location -Bangsar South, Kuala Lumpur
- 15 minutes walking distance from/to Kerinchi LRT station.

Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days

Basic Salary - From 2,300- RM 2,500- Based on relevant working experience.

Fixed Monthly Attendance Allowance - RM200

**Responsibilities**:
An inbound customer service agent plays a significant role in building a brand's reputation.

Primarily handle inquiries from both sellers and buyers (existing customers )

CS Agents are expected to provide first contact resolution per standard operating procedures.

Your responsibilities include responding to phone calls from customers to help meet their needs and inquiries.

You are expected to answer questions through phone calls, handle complaints, resolve issues, process orders, and work with customers to resolve inquiries, provide directions, and address potential problems.

To communicate effectively and accurately when communicating with users

Job Requirement:
We welcome fresh graduates with excellent English communication skills to apply.

SPM holders with customer service experience are welcome to apply.

Good communication skills in English, both spoken and written are mandatory.

Able to work independently in a fast-paced working environment.

Fast learner and able to adapt to changes

Ability to multi-task, prioritize, and manage time effectively

A great team player.

Willing to work on rotation shifts ( Monday
- Sunday, at the moment no night shifts )

Pay: RM2,300.00 - RM2,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Rotational shift

Application Question(s):

- What are your salary expectations?
- When are you able to start work?



  • Kuala Terengganu, Malaysia Cxl executive Full time

    **Position : Front Desk cum Customer Experience** **Location : Wisma Persekutuan, 20551 Kuala Terengganu. Terengganu Darul Iman.** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the...


  • Kuala Pilah, Malaysia Cxl executive Full time

    **Position : Community Outreach Specialist** **Location : Jalan Melang,, 72000 Kuala Pilah** **Working Days**: 5 days per week (Monday - Friday / 9:00am - 04:00 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen about...


  • Kuala Selangor, Malaysia Cxl executive Full time

    **Position : Community Outreach Specialist** **Location **: **Kompleks PKNS, Kuala Selangor, Jalan Perusahaan Satu, Taman IKS, 45000 Kuala Selangor,** **Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain...


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...


  • Kuala Lumpur, Malaysia Language Talent Solutions Full time

    **日本語を使ったお仕事をしてみませんか?** **INTAKE : June 24th!** **Responsibilities**: - customer support position for aviation project - answer and support customers inquirers via calls - provides customer service support and resolution of routine problems regarding client's product or services. **Requirements**: - JLPT N1 (or...

  • Inbound Call Centre

    6 months ago


    Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    We're looking for customer agent to work with a leading International Bank and a Transportation Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Locations**: - Bukit Jalil **Your...


  • Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **JOB SCOPE**: - Taking ownership to solve challenges faced by customers and clients' partners. - Assist and resolve customers' inquiries with their general concerns on any medical-related issues **REQUIREMENTS**: - Excellent English & Mandarin communication (verbal & written) skills. - Diploma and above or equivalent. **SALARY PACKAGE**: - Basic...

  • Client Service Officer

    6 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Intern, Human Resources (Recruitment) (May/June Intake) **Define your future at Hong Leong Bank** The program serves to provide vital experience for students to combine theoretical knowledge with practical work experience, enabling them to develop skills that will provide them with an invaluable head start in their career. You may have the opportunity to...

  • Customer Service

    7 months ago


    Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    We're looking for customer agent to work with a leading International Bank.The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Locations**: - Bukit Jalil **Your responsibilities**: - Customer...


  • Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

    Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...


  • Kuala Lumpur, Malaysia Transcosmos Malaysia Sdn Bhd Full time

    **Job description** **“Transform your ideas and service mindset with us. Join us now!”** **Roles & Responsibilities** - Providing accurate information on products and services to customer. - Consistently meeting individual and team KPIS and goals - Maintaining high degree of integrity and confidentiality - keeping customers’ information confidential...


  • Kuala Lumpur, Malaysia TimesConsult Full time

    IMMEDIATELY INTAKE IN FEB INTAKES **Responsibilities**: - Answering calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner...


  • Kuala Lumpur, Malaysia Jom Kerja! Full time

    **Job Title : Customer Service Agent** **Shift Timing** Normal working hours / Day shift **Working Roster** 5 days per week, each shift is 9 hours in duration including a 1-hour lunch break. **Role & Responsibilties** - Take calls and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering...


  • Kuala Lumpur, Malaysia Instant AI Sdn Bhd Full time

    Requirements -Must be able to work both shift (10am-7pm; 7pm-3am(WFH)) -Able to work at office, Work Location: The Intermark, Kuala Lumpur. -Able to understand, read and speak in Mandarin and English. -Fresh Graduates are welcome to apply -Interview is using English as main language. -Proficient in English for effective communication with international...

  • Client Service Officer

    6 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn bhd Full time

    **Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5. Continuously suggest...

  • Customer Service

    6 months ago


    Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    Represents the company to investigate, evaluate and resolve product/medical complaints worldwide per FDA/ISO requirements. - Monitors feedback activity using the complaint handling system to assess seriousness of adverse reactions and provide complaint resolution while promoting customer satisfaction. - Provides education, product and service information...

  • Client Service Officer

    7 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....

  • Airport Services Agent

    7 months ago


    Kuala Lumpur, Malaysia Qatar Airways Full time

    We are currently recruiting for Airport Services Agent in Kuala Lumpur, Malaysia. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies...

  • Intake Care Analyst

    7 months ago


    Kuala Lumpur, Malaysia The Cigna Group Full time

    ABOUT US Cigna is a global health insurance company, dedicated to its mission of helping the people we serve improve their health, well-being and sense of security. We are a young and dynamic company that is constantly evolving to keep alive the highest concept of wellness and provide our customers the best service. Our team is expanding, and we are looking...