Junior Customer Service Agent

6 months ago


Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

Position - Customer Service - Call Center - Inbound Calls

Working Location -Bangsar South, Kuala Lumpur
- 15 minutes walking distance from/to Kerinchi LRT station.

Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days

Basic Salary - From 2,300- RM 2,500- Based on relevant working experience.

Fixed Monthly Attendance Allowance - RM200

**Responsibilities**:
An inbound customer service agent plays a significant role in building a brand's reputation.

Primarily handle inquiries from both sellers and buyers (existing customers )

CS Agents are expected to provide first contact resolution per standard operating procedures.

Your responsibilities include responding to phone calls from customers to help meet their needs and inquiries.

You are expected to answer questions through phone calls, handle complaints, resolve issues, process orders, and work with customers to resolve inquiries, provide directions, and address potential problems.

To communicate effectively and accurately when communicating with users

Job Requirement:
We welcome fresh graduates with excellent English communication skills to apply.

SPM holders with customer service experience are welcome to apply.

Good communication skills in English, both spoken and written are mandatory.

Able to work independently in a fast-paced working environment.

Fast learner and able to adapt to changes

Ability to multi-task, prioritize, and manage time effectively

A great team player.

Willing to work on rotation shifts ( Monday
- Sunday, at the moment no night shifts )

**Salary**: RM2,300.00 - RM2,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Rotational shift

Application Question(s):

- What are your salary expectations?
- When are you able to start work?



  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

  • Client Service Officer

    6 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...


  • Kuala Lumpur, Malaysia Jom Kerja! Full time

    **Job Title : Customer Service Agent** **Shift Timing** Normal working hours / Day shift **Working Roster** 5 days per week, each shift is 9 hours in duration including a 1-hour lunch break. **Role & Responsibilties** - Take calls and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering...


  • Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

    Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...


  • Kuala Lumpur, Malaysia CUCKOO INTERNATIONAL (MAL) SDN BHD Full time

    **JOB RESPONSIBILITIES**: - Effectively manage incoming calls. - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company. **REQUIREMENTS**: - Higher Secondary/STPM/"A" Level/Pre-U,...


  • Kuala Lumpur, Malaysia Instant AI Sdn Bhd Full time

    Requirements -Must be able to work both shift (10am-7pm; 7pm-3am(WFH)) -Able to work at office, Work Location: The Intermark, Kuala Lumpur. -Able to understand, read and speak in Mandarin and English. -Fresh Graduates are welcome to apply -Interview is using English as main language. -Proficient in English for effective communication with international...

  • Client Service Officer

    6 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn bhd Full time

    **Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5. Continuously suggest...

  • Client Service Officer

    7 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....

  • Airport Services Agent

    7 months ago


    Kuala Lumpur, Malaysia Qatar Airways Full time

    We are currently recruiting for Airport Services Agent in Kuala Lumpur, Malaysia. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies...

  • Customer Service Agent

    7 months ago


    Kuala Lumpur, Malaysia Career International Fos Sdn. Bhd Full time

    Position Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...

  • Customer Service Agent

    6 months ago


    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A CUSTOMER SERVICE AGENT (MANDARIN SPEAKING)** **SENIORITY LEVEL**:Non - management **FUNCTION**: GBS...

  • Guest Service Agent

    8 months ago


    Kuala Lumpur, Malaysia Hilton Full time

    Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...


  • Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

    Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily handle inquiries from both...

  • Guest Service Agent

    6 months ago


    Kuala Lumpur, Malaysia Hilton Full time

    Guest Service Agent / Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...


  • Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

    Job Description: - Provide timely and accurate responses to users inquiries, addressing their questions, concerns, and technical issues related to products, services, or policies. - Demonstrate in-depth knowledge and understanding of the organization's products knowledge, services, and community guidelines to effectively assist customers and ensure...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Recruit Express Sdn Bhd Full time

    **Responsibilities**: - Answering calls from the Branches, Agents and Customers regarding Unit Trusts. - Provide customer service to customer and agents who walk in at the counter. - Follow up for incomplete transactions submitted by branches, agents and customers. - Handling written enquiries related to agent and customer. - Continuously suggest new...

  • Customer Service Agent

    6 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Communication Skills business communication Customer oriented Customer service advisor...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Flexible Multitasking Bahasa english- A leading BPO in KL and Johor are looking for CSR agents. - **Bahasa and English** Role -...


  • Kuala Lumpur, Malaysia ASK Resources Full time

    **Job Title**: Customer Service Agent (Call Center) **Industry**: Insurances **Salary Range**: RM2,200 (Fresh Degree), Can up to RM4,000 (base on your experiences) **Location**:Jalan Ampang, Kuala Lumpur **Working days and hours**:Monday till Thursday is 8:30am-5:30pm; Friday is 8:30am till 4:30pm (Might need OT depend on the case, but can claim...

  • Guest Service Agent

    7 months ago


    Kuala Lumpur, Malaysia Hilton Full time

    Guest Service Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...