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Inbound Call Centre
2 weeks ago
We're looking for customer agent to work with a leading International Bank and a Transportation Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers.
**Locations**:
- Bukit Jalil
**Your responsibilities**:
- Customer Service Agent is represents the brand, the culture, and values of our clients
- How you convey will be how our client is perceived by the customers
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Handle customer’s concerns positively and professionally
- Interact, support, receive feedback/issue report with or for customer service
- Address customer inquiries with high-quality responses, aiming to convert them into loyal customers.
**Requirements**:
- Fluent communication, writing, and interpersonal skills in English
- Must be energetic, positive minded and good team player
- Applicants should be Malaysian citizens
- Committed, highly motivated and looking forward to an exciting and rewarding career
- Dedicated, results oriented, positive minded individual striving for positive results
**Others**:
- Intake is on 4th December'23 ( Bukit Jalil )
**Salary**: Up to RM3,700.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
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