Call Centre
3 weeks ago
**Requirements**:
Working on shift/work in the office.
Strong communication, both written and verbal in English and Bahasa Malaysia.
Exceptional interpersonal and rapport building skills.
A patient, responsible, discipline and empathetic attitude.
Strong time management and organizational skills.
Adaptability and flexibility.
Comfortable working in fast-paced environments.
Troubleshooting skills, either basic or advanced, depending on the role and industry
Computer literacy.
Working experience is not necessary as training will be provided.
**Responsibilities**:
To attend inbound call.
Transmit message via a CMS system.
Attend to any enquiry or request from customer promptly.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
**Benefits**:
Annual leave
Shift, overtime and attendance incentives
EPF, SOCSO
Comfortable working environment
Free parking
Paid double if working on Public Holiday
**Salary**: RM1,600.00 - RM2,500.00 per month
**Benefits**:
- Free parking
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
**Experience**:
- Call Center: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
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