Call Centre Team Leader

**Requirements**: - Diploma holder in Management or training in team leading is a plus. - Proven work experience as a call centre/customer service team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and...

**Job description** **Requirements**: - **English fluency [Mandatory]**: - Minimum Diploma holder - **MUST **at least 3 years to 4 years’ experience in call centre industry - Minimum one year experience in supervisory roles - Basic excel knowledge **Job Scope** - Manage the day-to-day performance of the Contact Centre Operations to deliver a...

**The company**: **Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** - **Job...

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

**Role**:Documentation/Shipping Exec./Mgr **Timings**:Flexible (Permanent) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Content / Editors / Journalists **Work Mode**:Work from office Key Skills: Leadership- Bachelor’s degree or equivalent diploma. - Dynamic leader with experience and passion for managing large and diverse teams...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team Leader operations skills Call Centre skills BPO Call center Call centre voice good communication skills Call centre Operations - ROLE : Team...

Summary You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Team Leader - Restaurant Reservation Centre (RRC) is responsible for assisting in managing RRC and working closely with the F&B...

**Requirements** - **English fluency [Mandatory]**: - Minimum Diploma holder - **MUST **at least 3 years to 4 years’ experience in call centre industry - Minimum one year experience in supervisory roles - Basic excel knowledge - Compulsory to work in **night shift** **Job Scope** - Manage the day-to-day performance of the Contact Centre Operations to...

**The company**: **Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** **Job...

I am excited to contribute my strengths and proficiency in teamwork toward your team efforts. As an extroverted and personable communicator with a proven track record in Creativity skills, my focus on building strong professional relationships has been a valuable asset throughout my career. Pay: RM1,130.45 - RM4,509.87 per month **Education**: - STM/STPM...

_Position - Call Center _**Team Leader (Digital Banking) - Mandarin Speakers**_ - Working Location - CP Tower Section 16, Phileo Damansara, Petaling Jaya_ - Working hours - 24-7 rotation shifts._ - **Job Requirement**:_ - _Possess a Diploma or Degree in related fields._ - _Minimum 2 years of experience as Team Leader in a contact centre environment._ -...

**About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **In this Role, you’ll get...

**Role**:Team Leader **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Logistics Mandarin Team Leader- Bachelor’s degree or equivalent diploma. - Dynamic leader with experience and passion for managing large and diverse teams across...

Job Description **Responsibilities**: - Daily running & management of assigned campaign through the effective use of resources with responsibility for meeting KPI set for each campaign, as well as planning areas of improvement or development; - Liaises with clients and sponsors for which they provide the first response; - Coordinate & motivate call centre...

Job description - To make calls for financial and non-financial projects. - Manage projects and understand technical aspects of the call centre activities. - Set up appointments for our sales manager to meet with customer. - Build strong customer relationship. - Deliver professional, cost effective and quality sales to achieve the mission and objectives of...

Duties & Responsibilities: Design, develop & deliver training programs for new & existing training trainees in call centre environment Develop instructional materials, including e-learning modules, job aids and cheat sheets Deliver training programs using a variety of methods, such as classroom instruction, webinars and on-the-job coaching Evaluate the...

**Responsibilities**: Online booking & Customer enquiry - i. Handle inbound calls from clients regarding to set their appointment and enquiry. - ii. Deliver consistent advice and support to customers on our services in accordance with the company’s service standards and quality objective. - iii. To provide customer service satisfaction in call handling and...

'¢ To handle all incoming and outgoing calls efficiently and courteously as per the standards. '¢ Ensure all discretionary procedures are followed prior to transferring guest calls. '¢ All requests are to be entered into the call centre system and followed through until completion. '¢ Guest satisfaction to be checked by follow up reviews and calls to...

Imagine a future where you’re a people leader in our software engineering competency area Join us in this role where you’ll lead a thriving, motivated, and supportive competence team. You’ll participate in or drive different leadership initiatives, like global competence strategy development, talent development, inclusion and diversity, or leaders’...

Summary **Summary** The first Hyatt Centric in the capital city of Malaysia, Hyatt Centric City Centre Kuala Lumpur is designed to reflect the city’s rich tin-mining history, with a deep appreciation of the local and cultural influences. In harmony with nature and nestled in the heart of the city, the hotel is surrounded by unique neighbouring...