Assistant Manager Call Centre

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

Company OverviewTalent Recruit is representing a leading developer, owner and operator of integrated resort facilities in Asia and Europe. The company continues to expand and is seeking an experienced professional to fill the role of Assistant Contact Centre Manager.Job Responsibilities:Support the manager in leading and motivating shift supervisors to...

**Requirements**: - Diploma holder in Management or training in team leading is a plus. - Proven work experience as a call centre/customer service team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and...

About the JobWe are seeking a highly experienced and skilled Call Centre Manager to join our team at Telecontinent. As a key member of our leadership team, you will be responsible for driving the strategy and operational excellence of our contact centre.Key Responsibilities:Develop and implement strategic plans to improve customer satisfaction, quality, and...

Job SummaryWe are looking for a skilled and motivated individual to join our team as Assistant Contact Centre Manager. As part of the Talent Recruit family, you will be responsible for supporting the manager in leading and motivating shift supervisors.Key Responsibilities:Providing support to shift supervisors to enhance work efficiency and achieve sales...

Job description - To make calls for financial and non-financial projects. - Manage projects and understand technical aspects of the call centre activities. - Set up appointments for our sales manager to meet with customer. - Build strong customer relationship. - Deliver professional, cost effective and quality sales to achieve the mission and objectives of...

**Requirements**: - Diploma or Degree holder in Management or training in team leading is a plus. - Proven work experience as a team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and flexibility. -...

JOB SCOPE (major functions of position) - Deliver quality customer service and appropriate solutions with regards to medical/insurance claims and clinical services issues. - Provide a polite, professional and accurate response in accordance with the agreed service standards. - Liaise with hospital personnel with regards to the management of a member during...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

Role OverviewTalent Recruit is seeking a highly skilled and experienced individual to fill the role of Assistant Contact Centre Manager. This position involves supporting the manager in leading and motivating shift supervisors, as well as assisting in rate management tasks.Key Responsibilities:Providing support to shift supervisors to enhance work efficiency...

We are currently looking for job vacancies for the following positions: **Call Centre Representative.** - Full time / Part-time. - Good communication skills. - Indoor working environment. - Age 25 and above. - Fresh graduate / Housewife /Retirees / College Student. - Training provided - Immediate Start Office Located at: Menara K1, Jalan Klang Lama, Kuala...

**Responsibilities**: - Responsibilities - Coordinate with technician on the testing of alarm & CCTV system. - Supervise and monitor a team of call centre agent. - Act as the point of contact between the executives and internal/external clients- Handle requests and queries appropriately - Take dictation and accurately enter data - Develop and carry out an...

Call Centre Position Available - Customer Service Expert WantedThe ideal candidate will have a strong background in customer service, with the ability to provide excellent service to clients over the phone.Main Responsibilities:Ensure effective communication with customers and clients through clear and concise responses.Address customer complaints and issues...

**Job Highlights**: - Close to LRT/MRT station - Start ASAP **Responsibilities**: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient,...

Position: Call Centre Exec Location: Bandar Seri Permaisuri (Near LRT Salak Selatan) **Salary Range**: - RM 1400 - 1800 (Depends on working experience in Recovery) - Commission - Attendance Incentive - EPF + SOCSO + EIS Working Hour: Monday - Friday (9.00am - 6.00pm), Saturday (9.00am - 1pm) **Job Descriptions** - Responsible to call customers to...

Job Description DUTIES AND RESPONSIBILITIES: - Update telemarketing quality audit & company's complaint management process in a timely manner - Coach and monitor sales agents according to client's quality guideline - Work closely with client's QA team to align the audit criteria and requirements - Review audit report with the client's QA Lead weekly -...

Working location: Near Monorail Raja Chulan Working hours: office hours (8.30am - 5.30pm) Job details: - Attend to all manner of customers’ queries, purchase and renew of insurance at the Contact Centre. **Requirements**: - Mandatory for experience in call centre ONLY - **Minimum Diploma**: - Malaysian only - Below 40 years old are applicable to...

Job ResponsibilityDetermines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses;...

Position: Call Centre Exec Location: Bandar Seri Permaisuri (Near LRT Salak Selatan) **Salary Range**: - RM 1500 - 2800 (Depends on working experience in Recovery) - Commission - Attendance Incentive - EPF + SOCSO + EIS Working Hour: Monday - Friday (9.00am - 6.00pm), Saturday (9.00am - 1pm) **Job Descriptions** - Responsible to call customers to...

**Full job description** Position: Call Centre Exec Location: Bandar Seri Permaisuri (Near LRT Salak Selatan) **Salary Range**: - RM 1500 - 2800 (Depends on working experience in Recovery) - Commission - Attendance Incentive - EPF + SOCSO + EIS Working Hour: Monday - Friday (9.00am - 6.00pm), Saturday (9.00am - 1pm) **Job Descriptions** - Responsible...