Call Centre Manager

About the JobWe are seeking a highly experienced and skilled Call Centre Manager to join our team at Telecontinent. As a key member of our leadership team, you will be responsible for driving the strategy and operational excellence of our contact centre.Key Responsibilities:Develop and implement strategic plans to improve customer satisfaction, quality, and...

Company OverviewTalent Recruit is representing a leading developer, owner and operator of integrated resort facilities in Asia and Europe. The company continues to expand and is seeking an experienced professional to fill the role of Assistant Contact Centre Manager.Job Responsibilities:Support the manager in leading and motivating shift supervisors to...

Call Centre Position Available - Customer Service Expert WantedThe ideal candidate will have a strong background in customer service, with the ability to provide excellent service to clients over the phone.Main Responsibilities:Ensure effective communication with customers and clients through clear and concise responses.Address customer complaints and issues...

Job SummaryWe are looking for a skilled and motivated individual to join our team as Assistant Contact Centre Manager. As part of the Talent Recruit family, you will be responsible for supporting the manager in leading and motivating shift supervisors.Key Responsibilities:Providing support to shift supervisors to enhance work efficiency and achieve sales...

Role OverviewTalent Recruit is seeking a highly skilled and experienced individual to fill the role of Assistant Contact Centre Manager. This position involves supporting the manager in leading and motivating shift supervisors, as well as assisting in rate management tasks.Key Responsibilities:Providing support to shift supervisors to enhance work efficiency...

We are looking for a skilled Contact Centre Specialist to join our team. As a Contact Centre Specialist, you will be responsible for handling inbound calls, providing personalized customer service, and ensuring quality assurance.Main Responsibilities:To achieve first call resolution where possible and follow up with customers on unresolved issues.To perform...

Job SummaryCigna Healthcare is seeking an experienced Voice and Contact Centre Support Technician (L2) to join their team. This role is critical in ensuring the smooth operation of all Voice and Contact Centre components, providing level 2 support, and configuring new services.ResponsibilitiesProvide expert-level technical support for Voice and Contact...

Company OverviewGrand Hyatt Kuala Lumpur is a world-class hotel that offers an exceptional dining experience. We are committed to providing excellent service to our guests and strive to exceed their expectations.Job DescriptionThis role will assist in managing the day-to-day Food & Beverage administration, which includes managing the hotel's operators, order...

About the RoleThis is an exciting opportunity to join our Contact Centre team as a Customer Service Executive. You will be handling inbound calls from customers, responding to their queries and resolving issues in a professional and timely manner.

Fewer than 15 applicants. Your chances are goodResponsibilities:Establish good leadership and mentorship for the teamDevelop a strong relationship and rapport with all parentsBuild rapport with all visitors and suppliersEnsure the smooth operation, cleanliness, and safe environment of the centreOversee the overall well-being of all children at the...

About the RoleThis is an exciting opportunity to join our Contact Centre team as a Customer Service Representative. You will play a crucial role in delivering exceptional customer experiences and ensuring that our clients receive accurate and timely information.Key ResponsibilitiesProvide customer service and support via inbound calls.Handle customer...

About This Role:This Contact Centre Agent position involves delivering exceptional customer service via telephone, providing a polite, professional, and accurate response to customer inquiries. You will be responsible for managing customer expectations, displaying ownership of customer requests, and liaising with relevant departments to resolve issues.The...

About The PositionCigna is seeking a highly skilled Voice and Contact Centre Support Technician (L2) to join their team. As a key member of the Voice Team, this individual will be responsible for providing level 2 support, configuring new services, and ensuring the smooth operation of all Voice and Contact Centre components.Main ResponsibilitiesDeliver...

Yap Chan Kor Pain Treatment Centre is one of Malaysia's oldest pain treatment centres. Founded in 1979, we have pioneered the integrative treatment of chronic joint and muscle pain using our proprietary Shaolin herbal medicine and physiotherapy. We have successfully treated tens of thousands of patients with musculoskeletal injuries, helping them recover...

Job OverviewRacket Centre is a dynamic organization that requires a skilled Project Manager to oversee end-to-end project progress.

About the Role:This Telephone Servicing Professional will play a vital part in providing an efficient and high-quality telephone servicing facility to customers. As part of the team, you will be responsible for achieving Service Level Agreements (SLAs) and maintaining cost-effective management.Your key performance indicators will include financial...

To ensure employee training and development management is carried out effectively.Responsible for managing the activities and operations related to employee training and development services including the planning and coordination of identifying competence development methods, training needs determination, development of training programmes and/or other...

Join us as a Centre Manager at Aureus Group Pte. Ltd. and contribute to our mission of delivering transformative musical experiences.Centre Manager RoleWe are seeking an experienced Centre Manager who can drive business growth, enhance customer satisfaction, and improve employee satisfaction within assigned centres. This mid-senior level role offers...

OverviewRacket Centre is a dynamic organization seeking an experienced Project Manager to oversee end-to-end project progress.The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and high self-motivation to drive projects forward.We offer a flexible work schedule based on project timelines, making this an...

Job DescriptionThe ideal candidate will possess a strong aptitude for innovative and strategic thinking, demonstrating a capacity to think outside conventional boundaries and generate creative solutions.Key Performance IndicatorsCustomer satisfaction ratingsQuality of service metricsProductivity and efficiency improvementsFinancial performance and cost...