Contact Centre Executive

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24060221Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity...

Executive, Contact CentreExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 30+ Days Ago job requisition id 24120407Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 25 Days Ago job requisition id 25010353Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030336Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030334Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 2 Days Ago job requisition id 25030335Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Contact Centre Operations SpecialistCIMB is looking for a highly motivated Contact Centre Operations Specialist to join our team.In this role, you will be responsible for overseeing the day-to-day operations of our contact centre, ensuring that customer service standards are met.You will work closely with the management team to develop and implement...

We are looking for a skilled Contact Centre Executive Assistant to join our team! In this role, you will be responsible for providing an efficient and high-quality telephone servicing facility to our customers (agents and policyholders).To achieve this goal, you will work closely with your team to meet and exceed customer standards and expectations. Your Key...

Job Overview:OCBC Bank is seeking a skilled Contact Centre Representative to join our team.Key ResponsibilitiesTo handle inbound calls and resolve customer enquiries efficiently.To maintain high levels of customer satisfaction through effective communication and problem-solving skills.To work collaboratively as part of a team to achieve business...

The Contact Centre Representative is responsible for providing excellent customer service to our customers through various communication channels, including phone, email and chat. As a representative, you will be the first point of contact for many customers, and it is essential that you possess excellent communication skills and a positive attitude.You will...

The Contact Centre Representative is responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries.Job Requirements:Strong communication and interpersonal skillsAbility to work in a fast-paced environmentFamiliarity with customer relationship management softwareSuccessful candidates will be provided...

About This Role:This Contact Centre Agent position involves delivering exceptional customer service via telephone, providing a polite, professional, and accurate response to customer inquiries. You will be responsible for managing customer expectations, displaying ownership of customer requests, and liaising with relevant departments to resolve issues.The...

Job Title: Digital Transformation LeadAbout the RoleWe are seeking an experienced Digital Transformation Lead to join our team at TENTEN PARTNERS PTE. LTD. As a key member of our organisation, you will be responsible for leading the design and implementation of Salesforce CRM solutions and Contact Centre technologies.Key ResponsibilitiesDesign and implement...

Role OverviewTalent Recruit is seeking a highly skilled and experienced individual to fill the role of Assistant Contact Centre Manager. This position involves supporting the manager in leading and motivating shift supervisors, as well as assisting in rate management tasks.Key Responsibilities:Providing support to shift supervisors to enhance work efficiency...

Job Description:The incumbent is responsible for providing an efficient and high-quality telephone servicing facility to customers by meeting and exceeding their expectations. Key Performance Indicators (KPIs) include Financial – Ensure the team achieves Service Level Agreements (SLA) and maintain cost-effective management; Customer – Plan and organize...

[Walk-in Interview] Customer Service Executive (Contact Centre)Date: Friday, 18 Apr 2025Time: 9.00am - 12.00pm and 2.00pm - 4.00pmLocation: 4th (3A) Floor, Wisma Lee Rubber, 1 Jalan Melaka, 50100 Kuala Lumpur (next to Masjid Jamek LRT station)ServicesTo attend to inbound calls enquiries over various range consumer financial products and services.To handle...

Job Description - WALK-IN Customer Service Executive (Contact Centre)Date: Friday, 21 March 2025Time: 9.00am - 12.00pm and 2.00pm - 4.00pmLocation: 4th (3A) Floor, Wisma Lee Rubber, 1 Jalan Melaka, 50100 Kuala Lumpur (next to Masjid Jamek LRT station)ResponsibilitiesTo attend to inbound calls enquiries over various range consumer financial products and...

Job DescriptionThe ideal candidate will possess a strong aptitude for innovative and strategic thinking, demonstrating a capacity to think outside conventional boundaries and generate creative solutions.Key Performance IndicatorsCustomer satisfaction ratingsQuality of service metricsProductivity and efficiency improvementsFinancial performance and cost...

About the JobWe are seeking a highly experienced and skilled Call Centre Manager to join our team at Telecontinent. As a key member of our leadership team, you will be responsible for driving the strategy and operational excellence of our contact centre.Key Responsibilities:Develop and implement strategic plans to improve customer satisfaction, quality, and...

Key ResponsibilitiesThe successful candidate will be responsible for:Responding to customer inquiries in a timely and professional mannerProviding accurate and comprehensive information about our products and servicesResolving customer complaints and issues in a fair and efficient mannerWorking collaboratively with internal teams to achieve business...