Contact Centre Representative
3 days ago
Job Overview:
OCBC Bank is seeking a skilled Contact Centre Representative to join our team.
Key Responsibilities- To handle inbound calls and resolve customer enquiries efficiently.
- To maintain high levels of customer satisfaction through effective communication and problem-solving skills.
- To work collaboratively as part of a team to achieve business objectives.
- Degree qualification in any field; or Diploma in Business Administration or related fields.
- Minimum 1 year of working experience in Contact Centre and/or Consumer Financial Services (Banking).
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Willingness to work on shift rotations (24/7) including Public Holidays.
- A challenging and rewarding role with opportunities for career growth and development.
- A competitive salary package and benefits to support your well-being and success.
- The chance to be part of a dynamic team at OCBC Bank and contribute to our mission to become the leading financial institution in Southeast Asia.
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