Contact Centre Operations Specialist

We are seeking a highly skilled and experienced Contact Centre Professional to join our team.About the RoleTo manage all aspects of contact centre operations, including staff management, customer service and process improvement.The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and inspire a team of...

We are seeking a Telephony Operations Specialist to join our Contact Centre team at Prudential Hong Kong Limited.The successful candidate will be responsible for ensuring that our customers receive efficient and high-quality telephone servicing facility, meeting and exceeding their expectations.This role involves planning and organizing Contact Center...

Job Overview:OCBC Bank is seeking a skilled Contact Centre Representative to join our team.Key ResponsibilitiesTo handle inbound calls and resolve customer enquiries efficiently.To maintain high levels of customer satisfaction through effective communication and problem-solving skills.To work collaboratively as part of a team to achieve business...

About the CompanyTelecontinent is a leading provider of innovative solutions in the contact centre industry. We are committed to delivering exceptional customer experiences through our dedicated teams and cutting-edge technology.Job DescriptionManage the day-to-day performance of the Contact Centre Operations to deliver a best-in-class service, meeting or...

The Contact Centre Representative is responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries.Job Requirements:Strong communication and interpersonal skillsAbility to work in a fast-paced environmentFamiliarity with customer relationship management softwareSuccessful candidates will be provided...

Job OverviewBID Operations is seeking a skilled and organized Financial Operations Specialist to support the processing of withdrawal payments with third-party Payment Service Providers (PSPs). The successful candidate will possess strong analytical skills, attention to detail, and excellent communication abilities.Key ResponsibilitiesProcess withdrawal...

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Executive at Shangri-La Shared Services Sdn Bhd. In this role, you will have the opportunity to work with a globally diversified organization known for its high standards of values, ethics and work culture.You will be responsible for providing exceptional service...

The Prudential Call Centre Specialist will play a critical role in ensuring that customers receive the highest level of service through prompt and professional handling of their inquiries.Key Performance Indicators:Financial – Ensure the team achieves Service Level Agreements (SLA) and maintain cost-effective managementCustomer – Plan and organize...

Financial Operations at AIMS Data CentreWe are seeking a highly skilled Finance Data and Administration Specialist to join our team at AIMS Data Centre. As a key member of our finance department, you will be responsible for tracking and monitoring financial data in company systems to ensure accuracy and consistency.Reconcile discrepancies and conduct data...

Job Function:The Finance Business Reporting & Operations Specialist will be responsible for providing financial insights and support to drive business decisions at AIMS Data Centre.Key Accountabilities:Develop and maintain financial models, budgets, and forecasts to support business planning and decision-making.Prepare and analyze financial reports to inform...

BID Operations is seeking a highly organized and detail-oriented Sales Operations Associate to join our team.Key Responsibilities:Documentation Management:Manage and organize sales-related documents, ensuring they are easily accessible and stored correctly.Implement checklists and standard operating procedures to maintain operational efficiency.Regularly...

We are looking for a highly skilled Call Centre Specialist to join our team at Public Mutual Berhad. As a Call Centre Specialist, you will be responsible for handling Unit Trust Consultants' (UTCs') enquiries and providing prompt resolution.The ideal candidate will have a degree or diploma with 1 year of working experience in a Call Centre or Customer...

Prudential is a partner for every life and protector of every future. Our purpose fosters a culture of diversity and inclusion, empowering our people, customers, and partners to thrive.Job Purpose:The incumbent provides an efficient and high-quality telephone service facility to customers, meeting and exceeding their expectations. Key Performance Indicators...

Contact Center Operations OverviewIn this challenging and dynamic role, you will oversee contact center operations in Taiwan while providing backup support for the Hong Kong market. Your primary focus will be on ensuring that customer satisfaction is consistently met by managing and supporting internal and external stakeholders.Key ResponsibilitiesEstablish...

KL International Dental Centre is a leading dental centre that provides high-quality dental care services to patients from all over the world.We are currently seeking an experienced Account Executive to join our team. As an Account Executive, you will be responsible for managing full sets of accounts, performing monthly bank reconciliations, and submitting...

Yap Chan Kor Pain Treatment Centre is one of Malaysia's oldest pain treatment centres. Founded in 1979, we have pioneered the integrative treatment of chronic joint and muscle pain using our proprietary Shaolin herbal medicine and physiotherapy. We have successfully treated tens of thousands of patients with musculoskeletal injuries, helping them recover...

AIMS Data Centre: Finance Data and Administration RoleThis is an exciting opportunity for a highly motivated and organized individual to join our finance team as a Finance Data and Administration Specialist. Responsibilities include:Reconcile discrepancies and conduct data analysis to support decision-making and identify financial trends.Provide...

Job DescriptionAIMS Data Centre is seeking a highly skilled Financial Analysis Specialist to join our team.The successful candidate will be responsible for performing financial analysis, forecasting, and budgeting to support business decisions. Additionally, they will develop and maintain financial models to evaluate business performance and growth...

About the RoleThis exciting opportunity is for a skilled Procurement Specialist to join our dynamic team at AIMS Data Centre.You will be responsible for developing and implementing effective procurement strategies for sourcing goods, services, and equipment, especially in the Johor Region.Conduct supplier evaluations, negotiate terms, and secure favorable...

KL International Dental Centre is a reputable dental centre that provides quality dental care services to our clients.We are currently recruiting an experienced Account Executive to join our team. As an Account Executive, you will be responsible for managing full sets of accounts, performing monthly bank reconciliations, and submitting management reports.The...