Solution Centre Delivery Lead

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time
Job Description

As a Business Analyst in our AIA Group IT Solution Centre delivery team, you will play a critical role in shaping the future of our business processes. Your key responsibilities will include:

  • Gathering and understanding business requirements through meetings with stakeholders.
  • Communicating high-level requirements to project delivery teams for effort estimation.
  • Creating detailed business requirements documentation using well-defined hierarchies.
  • Leading meetings with the business to present requirements and ensure clear understanding.

You will work closely with business teams to generate business requirements from approved Business Requirements Documents, ensuring that the To-Be process is clearly represented.

This role requires strong communication and representation skills to manage customer requirements through to delivery.



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