CRM & Contact Centre Solutions Expert

Are you an experienced Solution Architect with expertise in Salesforce CRM and Contact Centre Technologies? Join a prestigious MNC Financial Institution in Kuala Lumpur, Malaysia and contribute to a global digital transformation project.ResponsibilitiesLead the design and architecture of Salesforce CRM solutions and Contact Centre technologies, ensuring they...

Exciting Opportunity: Solution Architect (CRM & Contact Centre Technologies)Are you an experienced Solution Architect with expertise in Salesforce CRM and Contact Centre Technologies? Join a prestigious MNC Financial Institution in Kuala Lumpur, Malaysia and contribute to a global digital transformation project.ResponsibilitiesLead the design and...

About the CompanyLenovo PCCW Solutions Limited is a leading provider of IT services and consulting. We help our customers achieve their business goals by delivering innovative solutions and expert guidance.We are seeking a highly skilled Marketing Cloud Specialist to join our Engagement Services team. In this role, you will design and implement complex...

About the RoleThis is an exciting opportunity to join our Contact Centre team as a Customer Service Representative. You will play a crucial role in delivering exceptional customer experiences and ensuring that our clients receive accurate and timely information.Key ResponsibilitiesProvide customer service and support via inbound calls.Handle customer...

Krisvconsulting Services Pte Ltd is seeking an experienced SAP CRM Consultant to join our project.The ideal candidate will be responsible for designing, implementing, customizing, and supporting SAP CRM solutions that meet business requirements and enhance customer relationship management processes.Analyze business needs and translate them into effective SAP...

Job Overview:OCBC Bank is seeking a skilled Contact Centre Representative to join our team.Key ResponsibilitiesTo handle inbound calls and resolve customer enquiries efficiently.To maintain high levels of customer satisfaction through effective communication and problem-solving skills.To work collaboratively as part of a team to achieve business...

The Contact Centre Representative is responsible for providing excellent customer service to our customers through various communication channels, including phone, email and chat. As a representative, you will be the first point of contact for many customers, and it is essential that you possess excellent communication skills and a positive attitude.You will...

About This Role:This Contact Centre Agent position involves delivering exceptional customer service via telephone, providing a polite, professional, and accurate response to customer inquiries. You will be responsible for managing customer expectations, displaying ownership of customer requests, and liaising with relevant departments to resolve issues.The...

About the PositionWe are looking for a skilled Digital CRM Expert who can plan and execute performance marketing campaigns across channels, including Google Ads, Facebook Ads, and programmatic platforms.The ideal candidate will be responsible for optimizing campaigns to achieve key KPIs, conducting A/B testing on creatives, landing pages, and audience...

We are seeking a seasoned SAP CRM Consultant to join Krisvconsulting Services Pte Ltd's project.The ideal candidate will be responsible for designing, implementing, customizing, and supporting SAP CRM solutions that meet business requirements and enhance customer relationship management processes.Translate business needs into effective SAP CRM solutions,...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from TENTEN PartnersExciting Opportunity: Business Analyst – CRM SalesforceAre you an experienced Senior Business Analyst with expertise in CRM Salesforce and Contact Center Technologies? Join a prestigious MNC Financial Institution in Kuala Lumpur, Malaysia, and...

Role OverviewTalent Recruit is seeking a highly skilled and experienced individual to fill the role of Assistant Contact Centre Manager. This position involves supporting the manager in leading and motivating shift supervisors, as well as assisting in rate management tasks.Key Responsibilities:Providing support to shift supervisors to enhance work efficiency...

Job SummaryTENTEN PARTNERS PTE. LTD is looking for a seasoned Salesforce Architect and Integrator to spearhead the design and implementation of CRM solutions and Contact Centre technologies.Main ResponsibilitiesDevelop and implement Salesforce CRM solutions, focusing on Marketing Cloud and Leads Management (a plus).Promote Genesys omnichannel integration to...

About the JobTENTEN PARTNERS PTE. LTD is hiring a Global Financial Services Solutioner to drive the development and implementation of Salesforce CRM solutions and Contact Centre technologies.Key AccountabilitiesDesign and implement Salesforce CRM solutions, with a focus on Marketing Cloud and Leads Management (a plus).Drive Genesys omnichannel integration,...

Job Description:OverviewTENTEN PARTNERS PTE. LTD is seeking a highly experienced Solution Architect to lead the design and architecture of Salesforce CRM solutions and Contact Centre technologies, ensuring they meet business needs.ResponsibilitiesLead the design and implementation of Salesforce CRM solutions, with a focus on Marketing Cloud and Leads...

About the RoleThe Customer Experience Lead - OmniChannel Solutions will be responsible for collaborating with cross-functional teams to design, develop, and deliver customer experience enhancements. This includes unifying multiple CRM systems and voice applications across the region.You will work closely with business stakeholders and technical teams to...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 25 Days Ago job requisition id 25010353Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030336Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted Yesterday job requisition id 25030334Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...

Executive, Contact Centre page is loadedExecutive, Contact CentreApply locations Kuala Lumpur (Group Head Office) time type Full time posted on Posted 2 Days Ago job requisition id 25030335Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...