Call Centre Agent

Call Centre Agent - Entry LevelAre you looking for a dynamic and challenging entry-level position in customer service?CIMB is seeking a talented Call Centre Agent to join our team.In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.You will work closely with colleagues to ensure that...

About the JobWe are seeking a highly experienced and skilled Call Centre Manager to join our team at Telecontinent. As a key member of our leadership team, you will be responsible for driving the strategy and operational excellence of our contact centre.Key Responsibilities:Develop and implement strategic plans to improve customer satisfaction, quality, and...

Call Centre Position Available - Customer Service Expert WantedThe ideal candidate will have a strong background in customer service, with the ability to provide excellent service to clients over the phone.Main Responsibilities:Ensure effective communication with customers and clients through clear and concise responses.Address customer complaints and issues...

**Requirements**: - Diploma holder in Management or training in team leading is a plus. - Proven work experience as a call centre/customer service team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and...

Job Description DUTIES AND RESPONSIBILITIES: - Update telemarketing quality audit & company's complaint management process in a timely manner - Coach and monitor sales agents according to client's quality guideline - Work closely with client's QA team to align the audit criteria and requirements - Review audit report with the client's QA Lead weekly -...

**Responsibilities**: - Responsibilities - Coordinate with technician on the testing of alarm & CCTV system. - Supervise and monitor a team of call centre agent. - Act as the point of contact between the executives and internal/external clients- Handle requests and queries appropriately - Take dictation and accurately enter data - Develop and carry out an...

**Requirements**: - Diploma or Degree holder in Management or training in team leading is a plus. - Proven work experience as a team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and flexibility. -...

About This Role:This Contact Centre Agent position involves delivering exceptional customer service via telephone, providing a polite, professional, and accurate response to customer inquiries. You will be responsible for managing customer expectations, displaying ownership of customer requests, and liaising with relevant departments to resolve issues.The...

Job description - To make calls for financial and non-financial projects. - Manage projects and understand technical aspects of the call centre activities. - Set up appointments for our sales manager to meet with customer. - Build strong customer relationship. - Deliver professional, cost effective and quality sales to achieve the mission and objectives of...

**Responsibilities**: - Work with customer care team to ensure proper customer service is being delivered. - Greet customer and merchant warmly and ascertain problem or reason for calling. - To handle all enquiries from customer and merchants, provide appropriate feedback and alternatives within the time limits. - Provide accurate, valid and complete...

**Requirements** - **Must have** at least 2 years’ experience in **Contact Centre**: - Previous auditing experience an added advantage - **Mandarin Speaker** are welcome - Above average skill handling MS office - Minimum **Diploma** holder - Quality call auditing with the implementation of corrective action programs - Product or industry-specific...

Job Description **Responsibilities**: - Daily running & management of assigned campaign through the effective use of resources with responsibility for meeting KPI set for each campaign, as well as planning areas of improvement or development; - Liaises with clients and sponsors for which they provide the first response; - Coordinate & motivate call centre...

The Call Center Agent role at Telecontinent involves handling customer interactions through inbound calls and emails. You will work closely with customers to address their concerns and provide solutions.Duties:Record and answer customer inquiriesResolve customer complaints in a timely and efficient mannerCollaborate with colleagues to share knowledge and...

We are currently looking for job vacancies for the following positions: **Call Centre Representative.** - Full time / Part-time. - Good communication skills. - Indoor working environment. - Age 25 and above. - Fresh graduate / Housewife /Retirees / College Student. - Training provided - Immediate Start Office Located at: Menara K1, Jalan Klang Lama, Kuala...

**Job Highlights**: - Close to LRT/MRT station - Start ASAP **Responsibilities**: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient,...

Company OverviewTalent Recruit is representing a leading developer, owner and operator of integrated resort facilities in Asia and Europe. The company continues to expand and is seeking an experienced professional to fill the role of Assistant Contact Centre Manager.Job Responsibilities:Support the manager in leading and motivating shift supervisors to...

Position: Call Centre Exec Location: Bandar Seri Permaisuri (Near LRT Salak Selatan) **Salary Range**: - RM 1400 - 1800 (Depends on working experience in Recovery) - Commission - Attendance Incentive - EPF + SOCSO + EIS Working Hour: Monday - Friday (9.00am - 6.00pm), Saturday (9.00am - 1pm) **Job Descriptions** - Responsible to call customers to...

**Requirements** - **Must have** at least 2 years’ experience in **Contact Centre**: - Previous auditing experience an added advantage - Must able to communicate in **Mandarin & English fluently**: - Above average skill handling MS office - Must possessed at least Diploma and above - Quality call auditing with the implementation of corrective action...

We are looking for a highly skilled Call Centre Specialist to join our team at Public Mutual Berhad. As a Call Centre Specialist, you will be responsible for handling Unit Trust Consultants' (UTCs') enquiries and providing prompt resolution.The ideal candidate will have a degree or diploma with 1 year of working experience in a Call Centre or Customer...

Working location: Near Monorail Raja Chulan Working hours: office hours (8.30am - 5.30pm) Job details: - Attend to all manner of customers’ queries, purchase and renew of insurance at the Contact Centre. **Requirements**: - Mandatory for experience in call centre ONLY - **Minimum Diploma**: - Malaysian only - Below 40 years old are applicable to...