Current jobs related to Call Center Agent - Kuala Lumpur, Kuala Lumpur - Telecontinent

  • Outbound Call Center Agent

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full time

    About UsWe are Telecontinent, a leading provider of innovative telecommunications solutions. We are passionate about delivering exceptional customer service and providing tailored solutions to our customers.We are currently seeking a highly motivated and results-driven Outbound Call Center Agent to join our team. As a key member of our sales team, you will...

  • Inbound Call Center Agent

    26 minutes ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full time

    Job SummaryWe are seeking a highly skilled Client Support Specialist to join our team at Allianz Popular SL. The successful candidate will be responsible for delivering exceptional customer service and support via phone calls, emails, mails, faxes, and social media.Main ResponsibilitiesHandle customer inquiries and resolve issues promptly, escalating them to...

  • Call Center Specialist

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    As a Call Center Specialist at Prudential, you will play a vital role in ensuring that our customers receive exceptional service. Your primary responsibility will be to provide a high-quality telephone servicing facility to customers, meeting and exceeding their expectations.Key Performance Indicators:Financial Performance: Ensure the team achieves Service...

  • Call Center Data Expert

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full time

    About the Role:As a Data Analyst at Telecontinent, you will play a critical role in driving business decisions through data-driven insights. Your responsibilities will include:Data Analysis:Gather and analyze data from various sources to identify trends and patterns.Develop and maintain regular reports on key performance indicators (KPIs) such as call...

  • Call Center Team Manager

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Job DescriptionThe Call Center Team Manager is responsible for supervising a team of call center associates, ensuring they meet performance expectations and deliver high-quality customer service.Main ResponsibilitiesSupervise and direct team members, setting priorities and goals to achieve business objectives.Develop and implement strategies to improve team...

  • Team Leader

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    At Trip.com Group, we are seeking a skilled Team Leader - Call Center Services to manage our call center operations. In this role, you will be responsible for overseeing the day-to-day activities of the call center and ensuring that customers receive exceptional service.About Us:We have a strong commitment to providing excellent customer service and strive...

  • Call Center Professional

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Career International FOS Sdn Bhd Full time

    Job DescriptionWe are looking for a Call Center Professional who is passionate about delivering excellent customer service and resolving issues efficiently.The ideal candidate will have a strong command of English and the ability to interact with customers at all levels.In this role, you will be working collaboratively with our team to achieve customer...

  • Call Center Quality Control Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Lalamove Full time

    Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. With 1600+ employees spread across SEA and LATAM, we have established ourselves as a major player in the logistics industry. Our strength lies in our internal values, which include Passion in serving local communities, empowering...

  • Manager, Call Center Operations

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Job SummaryThis position is responsible for leading a team of call center associates, overseeing daily operations, and ensuring high-quality customer service.Key ResponsibilitiesSupervise and direct team members, setting priorities and goals to achieve business objectives.Develop and implement strategies to improve team performance, productivity, and...

  • Call Center Professional

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    We are looking for a skilled Call Center Professional to join our team at Prudential Hong Kong Limited.Key Responsibilities:The successful candidate will be responsible for delivering exceptional customer service, managing customer expectations, and resolving issues in a timely manner.Provide a polite, professional, and accurate response to customer...

  • Call Center Executive

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Career International FOS Sdn Bhd Full time

    Job ResponsibilityTo provide friendly and professional assistance to customers via phone, email, or chat, addressing their banking needs and inquiries.To stay informed about our banking products and services, enabling you to guide customers effectively in choosing the right solutions for their financial goals.To efficiently and effectively resolve customer...

  • Outbound Call Center Executive

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia iFAST Global Hub AI Full time

    Job Description:This Outbound Call Center Executive will be responsible for conducting outbound calls to follow up on outstanding transactions, providing professional and accurate responses to customer inquiries, and documenting and tracking all interactions. This role requires excellent communication skills, attention to detail, and the ability to work in a...

  • Call Centre Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full time

    Job ResponsibilityDetermines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses;...

  • Telephone Support Agent

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    The Telephone Support Agent role at Prudential requires individuals who are passionate about delivering exceptional customer service. As a key member of our Contact Centre team, you will be responsible for managing customer expectations, displaying ownership for customer requests, and providing a polite, professional, and accurate response.Key...

  • Prudential Contact Centre Agent

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    About This Role:This Contact Centre Agent position involves delivering exceptional customer service via telephone, providing a polite, professional, and accurate response to customer inquiries. You will be responsible for managing customer expectations, displaying ownership of customer requests, and liaising with relevant departments to resolve issues.The...

  • Call Centre Agent

    22 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full time

    Call Centre Position Available - Customer Service Expert WantedThe ideal candidate will have a strong background in customer service, with the ability to provide excellent service to clients over the phone.Main Responsibilities:Ensure effective communication with customers and clients through clear and concise responses.Address customer complaints and issues...

  • Operations Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full time

    About the JobWe are seeking a highly experienced and skilled Call Centre Manager to join our team at Telecontinent. As a key member of our leadership team, you will be responsible for driving the strategy and operational excellence of our contact centre.Key Responsibilities:Develop and implement strategic plans to improve customer satisfaction, quality, and...

  • Data Center Operations Technician, Data Center Operations

    2 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Amazon Full time

    Data Center Operations Technician, Data Center OperationsJob ID: 2888820 | Amazon Data Services Malaysia Sdn. Bhd.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,...

  • Chat Support Agent

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full time

    About the RoleWe are looking for a dedicated and quick-thinking individual who can handle multiple chat conversations at once without compromising service quality. The ideal candidate will have strong written communication skills, with a friendly and professional tone.The successful candidate will have previous experience in customer service or chat support,...

  • Data Center Operations Specialist

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Amazon Full time

    We are seeking a highly skilled Data Center Operations Specialist to join our team. As a key member of our operations team, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure.About the JobThis is an exciting opportunity to work in a fast-paced environment and contribute to the success of our cloud computing...

Call Center Agent

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full time

The Call Center Agent role at Telecontinent involves handling customer interactions through inbound calls and emails. You will work closely with customers to address their concerns and provide solutions.

Duties:

  • Record and answer customer inquiries
  • Resolve customer complaints in a timely and efficient manner
  • Collaborate with colleagues to share knowledge and best practices

Requirements:

  • New graduates are welcome to apply
  • Must possess excellent communication skills in English and Bahasa Malaysia

We Offer:

  • A competitive monthly salary up to RM3,700 (including allowances)
  • An annual leave entitlement of 16 days per year
  • Contributions to EPF, SOCSO & EIS
  • Additional benefits: medical and hospitalisation leave, EPF / SOCSO / PCB, training provided, and allowance provided