Call Center Specialist

Job DescriptionThe Call Center Team Manager is responsible for supervising a team of call center associates, ensuring they meet performance expectations and deliver high-quality customer service.Main ResponsibilitiesSupervise and direct team members, setting priorities and goals to achieve business objectives.Develop and implement strategies to improve team...

At Trip.com Group, we are seeking a skilled Team Leader - Call Center Services to manage our call center operations. In this role, you will be responsible for overseeing the day-to-day activities of the call center and ensuring that customers receive exceptional service.About Us:We have a strong commitment to providing excellent customer service and strive...

Job DescriptionWe are looking for a Call Center Professional who is passionate about delivering excellent customer service and resolving issues efficiently.The ideal candidate will have a strong command of English and the ability to interact with customers at all levels.In this role, you will be working collaboratively with our team to achieve customer...

We are seeking a highly skilled Data Center Operations Specialist to join our team. As a key member of our operations team, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure.About the JobThis is an exciting opportunity to work in a fast-paced environment and contribute to the success of our cloud computing...

The Call Center Agent role at Telecontinent involves handling customer interactions through inbound calls and emails. You will work closely with customers to address their concerns and provide solutions.Duties:Record and answer customer inquiriesResolve customer complaints in a timely and efficient mannerCollaborate with colleagues to share knowledge and...

Job SummaryThis position is responsible for leading a team of call center associates, overseeing daily operations, and ensuring high-quality customer service.Key ResponsibilitiesSupervise and direct team members, setting priorities and goals to achieve business objectives.Develop and implement strategies to improve team performance, productivity, and...

We are looking for a skilled Call Center Professional to join our team at Prudential Hong Kong Limited.Key Responsibilities:The successful candidate will be responsible for delivering exceptional customer service, managing customer expectations, and resolving issues in a timely manner.Provide a polite, professional, and accurate response to customer...

The Prudential Call Centre Specialist will play a critical role in ensuring that customers receive the highest level of service through prompt and professional handling of their inquiries.Key Performance Indicators:Financial – Ensure the team achieves Service Level Agreements (SLA) and maintain cost-effective managementCustomer – Plan and organize...

About UsWe are Telecontinent, a leading provider of innovative telecommunications solutions. We are passionate about delivering exceptional customer service and providing tailored solutions to our customers.We are currently seeking a highly motivated and results-driven Outbound Call Center Agent to join our team. As a key member of our sales team, you will...

Job ResponsibilityTo provide friendly and professional assistance to customers via phone, email, or chat, addressing their banking needs and inquiries.To stay informed about our banking products and services, enabling you to guide customers effectively in choosing the right solutions for their financial goals.To efficiently and effectively resolve customer...

About the Role:As a Data Analyst at Telecontinent, you will play a critical role in driving business decisions through data-driven insights. Your responsibilities will include:Data Analysis:Gather and analyze data from various sources to identify trends and patterns.Develop and maintain regular reports on key performance indicators (KPIs) such as call...

Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. With 1600+ employees spread across SEA and LATAM, we have established ourselves as a major player in the logistics industry. Our strength lies in our internal values, which include Passion in serving local communities, empowering...

Data Center Operations SpecialistWe're the people who keep the cloud running. Our team supports all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.You'll join a diverse team of software, hardware, and network engineers, supply chain...

Job SummaryWe are seeking an experienced professional to join our team as a Test Center Operations Specialist. The successful candidate will be responsible for managing all aspects of test center operations in Asia and ANZ, including establishing new test centers, training proctors, and ensuring compliance with quality and security standards.Key...

Job Description:This Outbound Call Center Executive will be responsible for conducting outbound calls to follow up on outstanding transactions, providing professional and accurate responses to customer inquiries, and documenting and tracking all interactions. This role requires excellent communication skills, attention to detail, and the ability to work in a...

Job ResponsibilityDetermines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses;...

Join our dynamic team as an Outbound Call Specialist and take on the challenge of delivering top-notch customer service. In this role, you will be responsible for conducting outbound calls to engage with customers, addressing their inquiries, and resolving issues in a timely and efficient manner.Responsibilities:Conduct outbound calls to customers to discuss...

Job OverviewWe are seeking a highly motivated and experienced Data Center Operations Specialist to join our team. The primary role of this specialist is to provide field support, traveling to various locations to perform troubleshooting, installation, and deinstallation work in data centers. Key responsibilities include ensuring all incidents are logged and...

Job DescriptionThis is an exciting opportunity to lead a high-performing team as a Senior Data Center Specialist at First Point Group. You will be responsible for executing tasks related to building management system monitoring, incident, problem, and change management from the data center.Your key responsibilities will include ensuring compliance with...

**Job Summary:**We are looking for a highly skilled Data Center Power Distribution Specialist to join our team. In this role, you will be responsible for designing and delivering power distribution systems for data centers.**Key Responsibilities:**Design and develop power distribution systems for data centers.Collaborate with multidisciplinary teams to...