Manager, Call Center Operations

As a Call Center Specialist at Prudential, you will play a vital role in ensuring that our customers receive exceptional service. Your primary responsibility will be to provide a high-quality telephone servicing facility to customers, meeting and exceeding their expectations.Key Performance Indicators:Financial Performance: Ensure the team achieves Service...

Job DescriptionThe Call Center Team Manager is responsible for supervising a team of call center associates, ensuring they meet performance expectations and deliver high-quality customer service.Main ResponsibilitiesSupervise and direct team members, setting priorities and goals to achieve business objectives.Develop and implement strategies to improve team...

At Trip.com Group, we are seeking a skilled Team Leader - Call Center Services to manage our call center operations. In this role, you will be responsible for overseeing the day-to-day activities of the call center and ensuring that customers receive exceptional service.About Us:We have a strong commitment to providing excellent customer service and strive...

Contact Center Operations OverviewIn this challenging and dynamic role, you will oversee contact center operations in Taiwan while providing backup support for the Hong Kong market. Your primary focus will be on ensuring that customer satisfaction is consistently met by managing and supporting internal and external stakeholders.Key ResponsibilitiesEstablish...

The Call Center Agent role at Telecontinent involves handling customer interactions through inbound calls and emails. You will work closely with customers to address their concerns and provide solutions.Duties:Record and answer customer inquiriesResolve customer complaints in a timely and efficient mannerCollaborate with colleagues to share knowledge and...

We are seeking a highly skilled Data Center Operations Specialist to join our team. As a key member of our operations team, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure.About the JobThis is an exciting opportunity to work in a fast-paced environment and contribute to the success of our cloud computing...

Role OverviewWe are seeking a skilled Data Center Operations Technician to join our expanding Infrastructure Operations team at AWS. As a member of our team, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure.ResponsibilitiesSupport DC (Data Center) infrastructure equipment, including racks, servers, networking...

Data Center Operations Technician, Data Center OperationsJob ID: 2896343 | Amazon Data Services Malaysia Sdn. Bhd.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,...

Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. With 1600+ employees spread across SEA and LATAM, we have established ourselves as a major player in the logistics industry. Our strength lies in our internal values, which include Passion in serving local communities, empowering...

Data Center Operations ManagementThe ideal candidate will possess extensive experience in data center operations, with a strong focus on team leadership and vendor management.We are seeking a highly skilled professional to lead our global data center facility operation team. The successful candidate will have a deep understanding of data center mechanical,...

Job Description:This Outbound Call Center Executive will be responsible for conducting outbound calls to follow up on outstanding transactions, providing professional and accurate responses to customer inquiries, and documenting and tracking all interactions. This role requires excellent communication skills, attention to detail, and the ability to work in a...

Data Center Operations Technician, Data Center OperationsJob ID: 2895213 | Amazon Data Services Malaysia Sdn. Bhd.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,...

Job DescriptionWe are seeking a highly skilled Data Center Operations Manager to join our team at Alibaba Cloud.The successful candidate will be responsible for managing our critical data center operations, asset and security operations, data center build-outs, and scaling. They will recommend and oversee policies and procedures to meet industry best...

Job DescriptionData Center Engineering Operations Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters. This includes risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric...

About UsWe are Telecontinent, a leading provider of innovative telecommunications solutions. We are passionate about delivering exceptional customer service and providing tailored solutions to our customers.We are currently seeking a highly motivated and results-driven Outbound Call Center Agent to join our team. As a key member of our sales team, you will...

About the RoleWe are seeking an experienced Data Center Operations Manager to join our team at First Point Group. As a key member of our operations team, you will be responsible for managing data center operations, maintenance, and overseeing modification of critical environment systems.The successful candidate will have strong leadership skills, excellent...

Data Center Operations Manager is responsible for overseeing the daily operations of a data center, ensuring its efficiency, security, and reliability.Key Responsibilities:Strong knowledge of data center infrastructure, including:Servers, storage, networking, and virtualization.Cooling, power distribution (UPS, generators), and fire suppression.Familiarity...

Job SummaryThe Data Center Facility Manager plays a vital role in ensuring the smooth operation of our data centers. This position is responsible for overseeing all aspects of the critical physical infrastructure, including electrical, mechanical, and HVAC equipment.Key Responsibilities:Oversee all aspects of the data center's critical physical...

Contact Center Leadership RoleWe are seeking an experienced Service Delivery Director to lead our contact center operations in Taiwan while providing backup support for the Hong Kong market. In this challenging and dynamic role, you will be responsible for ensuring that customer satisfaction is consistently met by managing and supporting internal and...

About the Role:We are seeking a highly experienced IT Director to lead our data center operations team. As a key member of our infrastructure team, you will be responsible for overseeing the day-to-day management of teams within data center operations.You will communicate business priorities and ensure consistency with company objectives. In addition, you...