Inbound Call Center Agent

About the RoleWe are looking for a Call Center Specialist to join our team at Net2Source Inc. The successful candidate will have a minimum of 1 year relevant working experience in voice channel support in customer services and a strong ability to communicate effectively with customers.Your primary responsibility will be to provide excellent customer support...

Key Responsibilities- Attend to inbound calls enquiries over various range consumer financial products and services.- Handle calls professionally by providing accurate and timely information and able to provide effective solutions to customer's queries.- Provide personalized customer service to customers, whilst maintaining professionalism and proper phone...

Job SummaryThis role is responsible for ensuring the highest level of quality assurance in our call center operations. The successful candidate will have a strong background in quality assurance, customer service, or monitoring.About the Role:Develop and implement QA standards for operations in the Philippines and Malaysia.Support the QA Team Leader and...

Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAbout the job Telesales Agent (Kuala Lumpur)We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Telesales Agent to join our team. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with...

**Our Company Overview**Trip.com Group was founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021. We are a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar.We integrate travel resources from industry partners and help travellers worldwide pursue the perfect trip with exceptional travel products and services....

Job SummaryWe are seeking a highly motivated Call Center Team Member to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients via telephone.Your primary focus will be on delivering customer service that meets and exceeds customer standards and expectations. You will also be...

About the Role:We are seeking a skilled Multilingual Call Center Representative to join our dynamic team at KAALI HR. As a critical point of contact for our clients, you will utilize your excellent communication skills to deliver personalized support and resolve issues in a timely manner. This is an exciting opportunity to work with a prominent bank and...

Job ResponsibilityYou will be responsible for generating calls and emails to potential customers with the main goal to achieve your sales targetPerform outbound sales calls and necessary follow-up via emails / calls to existing and potential customers based on the prospect listing provided by the Company.Ability to handle outbound and inbound transactions...

Job ResponsibilityTo provide friendly and professional assistance to customers via phone, email, or chat, addressing their banking needs and inquiries.To stay informed about our banking products and services, enabling you to guide customers effectively in choosing the right solutions for their financial goals.To efficiently and effectively resolve customer...

Required Skills and Qualifications">To succeed in this role, you will need excellent leadership and communication skills, as well as the ability to analyze complex problems and develop effective solutions.">A strong understanding of customer service principles, operations management, and process improvement is essential. Additionally, you must be able to...

About This RoleWe are looking for a highly motivated Inbound Call Center Agent to join our team at Allianz Popular SL. The successful candidate will be responsible for delivering exceptional customer service and support via phone calls, emails, mails, faxes, and social media.Main ResponsibilitiesHandle customer inquiries and resolve issues promptly,...

Job ResponsibilityDetermines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses;...

Supervisor/ TL/ AM, Member Service (TW/HK)Posting Date: 03 Feb 2025 | Close Date: 04 May 2025Job Specs:The Supervisor of Member Services Contact Center agents is responsible for ensuring member satisfaction by providing prompt and quality end-to-end resolution, managing, and supporting key internal and external stakeholders in escalated complaints...

Call Centre Position Available - Customer Service Expert WantedThe ideal candidate will have a strong background in customer service, with the ability to provide excellent service to clients over the phone.Main Responsibilities:Ensure effective communication with customers and clients through clear and concise responses.Address customer complaints and issues...

Our client is a prominent organization in the insurance and financial services sector, specializing in innovative solutions and regulatory compliance across diverse markets. This role handles quality assurance for an Australia-based partner in the insurance industry, ensuring QA standards are developed, implemented, and maintained for operations in the...

Leadership OpportunitySutherland is a dynamic organization offering a leadership opportunity for an experienced Team Leader to oversee our Client Support team. As a key member of our leadership team, you will be responsible for driving business success through exceptional customer service and team leadership.Main ResponsibilitiesLead and direct a team of at...

Data Center Operations Technician, Data Center OperationsJob ID: 2888820 | Amazon Data Services Malaysia Sdn. Bhd.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage,...

Job Description">As an Operations Supervisor at Teleperformance, you will be responsible for developing, implementing, assessing, and improving the day-to-day operations of inbound call centers to meet and exceed client needs and requirements.">You will work closely with the team to ensure seamless delivery of services, identify areas for improvement, and...

ResponsibilitiesDrive agents' penetration and meet team target:Focus on converting prospects into paying agent subscribers and meet the team target of new acquisitions.Create a target list for each day:Prioritize the target list.Plan and make notes for each Agent prospect on the target list.Set call schedule for the day.Set meeting appointments to develop a...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Alibaba Cloud.Alibaba Cloud Data Center is a global cloud computing infrastructure offering high-performance, available, and secure cloud services across 30 cloud regions and 89 availability zones through advanced technology and global deployment.Leveraging years...