Inbound Call Specialist
4 days ago
Key Responsibilities
- Attend to inbound calls enquiries over various range consumer financial products and services.
- Handle calls professionally by providing accurate and timely information and able to provide effective solutions to customer's queries.
- Provide personalized customer service to customers, whilst maintaining professionalism and proper phone etiquette.
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Call Center Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source Inc. Full timeAbout the RoleWe are looking for a Call Center Specialist to join our team at Net2Source Inc. The successful candidate will have a minimum of 1 year relevant working experience in voice channel support in customer services and a strong ability to communicate effectively with customers.Your primary responsibility will be to provide excellent customer support...
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Emergency Assistance Specialist
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Claims Management Services Ltd Full timeAbout the RoleWe are seeking a skilled Emergency Assistance Specialist to join our Call Centre team in Kuala Lumpur. As an Emergency Assistance Specialist, you will be responsible for handling a full spectrum of inbound and outbound calls for Emergency Roadside Assistance & Emergency Home Assistance across Malaysia.You will also manage inbound calls for...
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Inbound Call Center Agent
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeJob SummaryWe are seeking a highly skilled Client Support Specialist to join our team at Allianz Popular SL. The successful candidate will be responsible for delivering exceptional customer service and support via phone calls, emails, mails, faxes, and social media.Main ResponsibilitiesHandle customer inquiries and resolve issues promptly, escalating them to...
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Contact Centre Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeWe are looking for a skilled Contact Centre Specialist to join our team. As a Contact Centre Specialist, you will be responsible for handling inbound calls, providing personalized customer service, and ensuring quality assurance.Main Responsibilities:To achieve first call resolution where possible and follow up with customers on unresolved issues.To perform...
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Customer Service Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full timeAs a Customer Service Specialist at OCBC, you will play a pivotal role in delivering exceptional service to our customers. Your primary responsibility will be to attend to inbound calls and enquiries related to various consumer financial products and services.You will handle calls professionally by providing accurate and timely information, and able to...
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Call Center Sales Representative
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full timeJob ResponsibilityYou will be responsible for generating calls and emails to potential customers with the main goal to achieve your sales targetPerform outbound sales calls and necessary follow-up via emails / calls to existing and potential customers based on the prospect listing provided by the Company.Ability to handle outbound and inbound transactions...
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Recovery Specialist
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full timeJob Description:Hiredly X is seeking a highly skilled Recovery Specialist to join our team. In this role, you will be responsible for recovering payments on accounts that have been written off. Your exceptional negotiation skills and ability to work with customers and repossessors will be key to finding solutions and ensuring compliance with regulations.Key...
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Malaysia SaaS Growth Specialist
4 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wolters Kluwer Full timeAbout UsWe are Wolters Kluwer, a global leader in information services and professional publishing.Our Tax & Accounting division provides innovative software solutions to help professionals navigate complex regulatory environments and stay ahead of the curve.We are seeking a skilled Malaysia SaaS Growth Specialist to join our team and drive sales activities...
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Customer Service Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source Inc. Full timeA Customer Service Specialist's role is to handle all incoming inquiries on products, technologies, programs, policies, and services. They are able to handle inquiries via all media channels including inbound calls, chat, and email tickets.Duties and Responsibilities:Take calls and provide accurate answers to customer queries.Deliver excellent customer...
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Customer Acquisition Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PeakXV Full timeKey ResponsibilitiesThe successful candidate will lead management functions including handling inbound sales enquiries, providing quotations on cars or advising according to internal procedures, and assisting customers to source the best pricing in their vehicle sales requests.Manage and handle all inbound sales enquiries (e.g., calls, texts,...
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FX Sales Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wallex Full timeAbout the RoleWe are looking for a seasoned Senior Sales Manager who can identify and assess potential B2B clients within diverse industries in Malaysia through organic means or referrals, utilizing methods such as sales calls, outdoor sourcing, inbound leads, direct mail, email outreach, and participation in networking events.
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Inbound Call Center Supervisor
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Malaysia Sdn Bhd Full timeRequired Skills and Qualifications">To succeed in this role, you will need excellent leadership and communication skills, as well as the ability to analyze complex problems and develop effective solutions.">A strong understanding of customer service principles, operations management, and process improvement is essential. Additionally, you must be able to...
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Specialist Customer Service
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Group Full timeTitle: Specialist Customer ServiceLocation: Kuala Lumpur, MY, MYGlobal Business Unit: HECJob Function: Client and Customer ServicesRequisition Number: 166283Job SummaryThe incumbent will manage inbound orders and customer queries, ensuring satisfaction through effective communication and collaboration with operational teams.This position is a 1-year...
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Resourcing Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol APAC Business Support Services Sdn Bhd Full timeJob DescriptionWe are seeking a highly skilled and experienced Talent Acquisition Specialist to join our team at Persol APAC Business Support Services Sdn Bhd.The successful candidate will be responsible for:Screening, interviewing, and registering applicants in a timely mannerCreating detailed candidate profiles and updating comments and activities in our...
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IT Technical Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full timeJob DescriptionA Post-Sales Customer Service Representative role involves handling all incoming inquiries on Microsoft's products, technologies, programs, policies, and services. The representative must be able to handle inquiries via various media channels both inbound and outbound.Duties and Responsibilities:Respond to incoming emails related to Microsoft...
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Accounting Solutions Specialist
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bukku Full timeAbout the RoleThis job combines tech know-how with helping clients succeed through product demos and personalized support. You will be responsible for supporting our sales efforts by handling inbound sales calls, responding to email inquiries, and conducting online Zoom product tours.Your role requires both technical expertise and strong communication...
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Client Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Group Full timeKey ResponsibilitiesOrder Management: Receive and handle inbound customer orders, queries, and complaints via multiple channels, documenting and recording customer details, queries, and complaints.Query Resolution: Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction, resolving queries/complaints as per standard...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeWe are seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service through inbound calls, ensuring quality assurance, and cross-selling banking products.Key Responsibilities:To attend to inbound calls enquiries over various range consumer...
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Senior Credit Portfolio Manager
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia American Express Full timeAt American Express, we're committed to providing an exceptional customer experience. As a key member of our team, you'll play a critical role in ensuring that our corporate clients receive the highest level of service.Job SummaryWe're seeking a highly skilled and motivated individual to join our team as a Corporate Credit Card Member Specialist. In this...
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Customer Support Representative
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Claims Management Services Ltd Full timeJob DescriptionWe are seeking passionate Customer Service Officers to join our dynamic Call Centre team in Kuala Lumpur.Handle a full spectrum of inbound and outbound calls for Emergency Roadside Assistance & Emergency Home Assistance across Malaysia.Manage inbound calls for Travel Claims enquiries.Assist customers from Singapore & Hong Kong with Mobile...