Multilingual Call Center Representative

Call Center Representative (1 year contract)Let your passion for service come alive in your profession. You thrive on lending a helping hand to those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality, enjoy talking to people, and pride yourself on having a soothing and...

Job SummaryWe are looking for a highly motivated Call Center Team Manager to join our team at Concentrix.Key responsibilities include providing strategic leadership to multiple call center teams, driving operational efficiency, and developing strategies to improve team performance and achieve business objectives.ResponsibilitiesLead teams: Foster...

Job Summary:We are seeking a highly skilled and experienced Call Center Supervisor to lead our customer service team. The successful candidate will be responsible for supervising and coaching call center associates, identifying areas for improvement, and implementing corrective actions as needed.Main Accountabilities:Supervise and coach call center...

Becoming a Multilingual Client Advisor at Brainhunters Workforce means being an ambassador for our company, representing our values and commitment to excellence. As a key member of our team, you will be responsible for delivering exceptional customer service and support in Mandarin and Cantonese.Key Responsibilities:Develop and maintain strong relationships...

Team Leader Job Description:We are seeking a highly motivated and experienced Team Leader to join our team and lead our call center operations. The ideal candidate will have a proven track record of achieving performance metrics, excellent leadership skills, and the ability to coach and motivate direct reports.Key Responsibilities:Lead a team of call center...

**Our Company Overview**Trip.com Group was founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021. We are a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar.We integrate travel resources from industry partners and help travellers worldwide pursue the perfect trip with exceptional travel products and services....

Job Title: Team Leadership and Coaching JobJob Summary:We are seeking an experienced Team Leader to lead our call center team, focusing on performance achievement and customer satisfaction.Key Responsibilities:Lead a team of call center associates to ensure day-to-day tasks are completed efficiently.Develop and implement training programs to improve employee...

Job OverviewPrudential's purpose is to be partners for every life and protectors for every future. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions.We pledge to make Prudential a place where you can Connect, Grow, and Succeed.Job ResponsibilitiesThe incumbent will be...

Job SummaryThis role is responsible for ensuring the highest level of quality assurance in our call center operations. The successful candidate will have a strong background in quality assurance, customer service, or monitoring.About the Role:Develop and implement QA standards for operations in the Philippines and Malaysia.Support the QA Team Leader and...

iFAST Global Bank Limited is seeking a highly motivated and skilled Contact Center Representative to join our team.Responsibilities and AccountabilitiesProvide prompt and effective resolution to customer complaints and concerns through multiple channels.Maintain accurate records of customer interactions and ensure timely escalation when...

Job ResponsibilityYou will be responsible for generating calls and emails to potential customers with the main goal to achieve your sales targetPerform outbound sales calls and necessary follow-up via emails / calls to existing and potential customers based on the prospect listing provided by the Company.Ability to handle outbound and inbound transactions...

Job ResponsibilityTo provide friendly and professional assistance to customers via phone, email, or chat, addressing their banking needs and inquiries.To stay informed about our banking products and services, enabling you to guide customers effectively in choosing the right solutions for their financial goals.To efficiently and effectively resolve customer...

Job Overview:We are seeking a highly skilled Call Centre Representative to join our team at Prudential Hong Kong Limited. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences across all channels.Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and...

About the PositionPERSOLKELLY is seeking a talented individual to fill the role of Telephone Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional customer service through verbal communication. If you possess excellent language skills, strong interpretation abilities, and a keen understanding of...

Job ResponsibilityDetermines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses;...

The Ideal CandidateWe seek a highly motivated and customer-focused individual to join our Customer Service Executive team. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Responsibilities Include:Demonstrate Empathy: Show empathy towards customers,...

**Company Overview**OKX is a leading crypto exchange and developer of OKX Wallet, providing millions with access to crypto trading and decentralized applications (dApps). Our Proof of Reserves ensures safety and reliability across multiple global offices.We strive to create a friendly, rewarding, and diverse environment for every OK-er, driven by our core...

Job Description">The Touch 'n Go Group is seeking a highly skilled Contact Center Solutions Architect to design, implement, and maintain cloud-based contact center solutions. In this role, you will be responsible for configuring and customizing contact center software, setting up IVR call flows, and automating workflows.">This position requires technical...

Shift: 7am - 7pm (rotational)ResponsibilitiesHiring, training, coaching, and leading call center representatives as they provide support for customers.Answering representatives' questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be solved by representatives.Leading team meetings, asking...

Job SummaryThe Frontline Support Associate role at Prudential Hong Kong Limited involves providing exceptional customer service experiences across various channels. You will be the first point of contact for our customers, responding to their inquiries and resolving their issues in a timely and professional manner. Your ability to communicate effectively and...