Call Centre Representative

As a Call Centre Representative at Prudential, you will play a vital role in shaping our customers' experiences through exceptional telephone servicing. We are looking for individuals who are passionate about delivering top-notch customer service and making a positive impact.Key Responsibilities:Deliver world-class customer service, addressing customer...

About the RoleThis is a senior-level position that requires a proven track record in call centre management. The successful candidate will have experience in customer service, performance evaluation, and customer service metrics.They will also have solid understanding of reporting and budgeting procedures, experience in basic financial analysis, and...

About the RoleTalent Recruit is representing a leading developer and operator of integrated resort facilities in Asia and Europe. As we continue to expand, we are seeking an Assistant Call Centre Manager to be based in Macau.Responsibilities include assisting the manager in leading and motivating shift supervisors, coordinating activities, and setting clear...

Call Center Representative (1 year contract)Let your passion for service come alive in your profession. You thrive on lending a helping hand to those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality, enjoy talking to people, and pride yourself on having a soothing and...

About the RoleThis role is an exciting opportunity to join our dynamic Contact Centre team as a Call Centre Executive. You will play a crucial part in ensuring that our customers receive a high level of service and support. We are looking for someone with strong communication skills, a positive attitude, and the ability to work well under pressure.Your main...

About the RoleWe are looking for a highly motivated and organized individual to join our contact centre team as a Contact Centre Executive. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.ResponsibilitiesTo attend to both Inbound and Outbound callsProviding Advice to all...

Job OverviewThe Team Leader role at Telecontinent involves managing the day-to-day operations of the Contact Centre. The successful candidate will be responsible for leading a team to deliver exceptional customer service and meeting all key performance indicators.Key ResponsibilitiesManage the performance of the contact centre team, ensuring all standards...

Job SummaryWe are seeking a highly motivated Call Centre Customer Engagement Associate to join our dynamic team at Income Insurance Limited. As a key member of our Contact Centre, you will play a vital role in delivering exceptional customer experiences and ensuring that our policyholders' enquiries are handled promptly and professionally.Your primary...

About the RoleWe are seeking a highly motivated and results-driven Customer Support Specialist to join our Call Centre team at Income Insurance Limited. As a key member of our Contact Centre, you will play a vital role in delivering exceptional customer experiences and ensuring that our policyholders' enquiries are handled promptly and professionally.Your...

This exciting opportunity is available at OCBC Bank for a Service Delivery Executive. As a key member of our team, you will be responsible for delivering exceptional customer service through inbound calls, ensuring quality assurance, and cross-selling banking products.Key Responsibilities:To attend to inbound calls enquiries over various range consumer...

We are looking for a highly motivated and results-driven Contact Centre Representative to join our team at Prudential Hong Kong Limited.In this role, you will be responsible for delivering exceptional customer service via telephone, providing polite, professional, and accurate responses to customer inquiries, and managing customer expectations and displaying...

MHC Asia Group is seeking a skilled Customer Service Consultant to join our team. As a key member of our Contact Centre, you will play a crucial role in delivering exceptional customer service.Your primary responsibility will be to attend to customer enquiries, addressing their uncertainties in a timely and professional manner. You will provide clear and...

We are looking for a skilled Customer Service Executive to join our Contact Centre team at OCBC. As a key member of our team, you will be responsible for attending to inbound calls and providing accurate information to customers while resolving their queries efficiently.About the Role:This is an excellent opportunity for candidates who are passionate about...

About the Role:We are seeking a skilled Multilingual Call Center Representative to join our dynamic team at KAALI HR. As a critical point of contact for our clients, you will utilize your excellent communication skills to deliver personalized support and resolve issues in a timely manner. This is an exciting opportunity to work with a prominent bank and...

Job ResponsibilityDetermines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses;...

Key ResponsibilitiesWe are seeking a highly skilled Phone Support Representative to join our dynamic team at Income Insurance Limited. As a key member of our Contact Centre, you will play a vital role in delivering exceptional customer experiences and ensuring that our policyholders' enquiries are handled promptly and professionally.Your primary...

Key ResponsibilitiesPerform outbound calls based on assigned tasks, ensuring timely and effective communication with customers.Attend to customer enquiries via email, instant messaging apps, or phone calls, providing prompt and professional responses.Validate CRM data to ensure accuracy and completeness, maintaining a high level of customer...

About the RoleThis position involves providing technical support to customers through various channels, including phone, email, and chat. As a Customer Service Representative, you will be expected to handle customer inquiries and resolve issues in a timely and professional manner.Responsibilities:Respond to customer inquiries via phone, email, and...

We are seeking a skilled Contact Centre Agent to join our team at OCBC. As a key member of the Contact Centre team, you will be responsible for handling customer calls, providing product information, and resolving customer complaints.Key Responsibilities:Answer customer calls in a professional and courteous manner.Provide detailed information on bank...

Job DescriptionWe are looking for a highly motivated and organized Technical Service Representative to join our IT team at Hyva. As a key member of our Shared Services Centre in Kuala Lumpur, you will be responsible for providing technical support to end-users and ensuring the smooth operation of IT services.Your primary duties will include investigating...