Call Centre Representative
2 weeks ago
As a Call Centre Representative at Prudential, you will play a vital role in shaping our customers' experiences through exceptional telephone servicing. We are looking for individuals who are passionate about delivering top-notch customer service and making a positive impact.
Key Responsibilities:
- Deliver world-class customer service, addressing customer queries and resolving issues promptly and professionally.
- Collaborate with internal teams to resolve complex customer matters, escalating issues when necessary.
- Stay informed about new products and services, offering expert advice to customers.
- Contribute to process improvements, suggesting innovative solutions to enhance customer satisfaction.
Requirements:
- Diploma or Degree from a reputable institution.
- Preferably 1 year of experience in a call centre or customer service role.
- Excellent communication and problem-solving skills, with the ability to work under pressure.
Successful candidates will receive comprehensive training and development opportunities to excel in their roles.
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Assistant Call Centre Manager
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Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeAbout the RoleTalent Recruit is representing a leading developer and operator of integrated resort facilities in Asia and Europe. As we continue to expand, we are seeking an Assistant Call Centre Manager to be based in Macau.Responsibilities include assisting the manager in leading and motivating shift supervisors, coordinating activities, and setting clear...
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Call Centre Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Income Insurance Limited Full timeCall Centre ProfessionalWe are looking for a highly skilled Call Centre Professional to join our team at Income Insurance Limited.As our service ambassador, you will be responsible for identifying and addressing customers' uncertainties, offering solutions and lending a helping hand in alleviating their concerns.You will be required to:Attend to enquiries on...
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Call Center Representative
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Kuala Lumpur, Kuala Lumpur, Malaysia Income Insurance Limited Full timeCall Center Representative (1 year contract)Let your passion for service come alive in your profession. You thrive on lending a helping hand to those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality, enjoy talking to people, and pride yourself on having a soothing and...
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Call Centre Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Celcom & Digi Full timeCelcomDigi is a pioneer in Malaysia's digital transformation with 5G and AI.We are seeking a highly skilled Call Centre Specialist to join our team.In this role, you will be responsible for attending to calls, emails, or portal escalations from CelcomDigi Partners and resolving their issues.You will require excellent communication and problem-solving skills...
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Technical Call Centre Agent
1 week ago
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Contact Centre Representative
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeThis exciting opportunity is available at OCBC Bank for a Service Delivery Executive. As a key member of our team, you will be responsible for delivering exceptional customer service through inbound calls, ensuring quality assurance, and cross-selling banking products.Key Responsibilities:To attend to inbound calls enquiries over various range consumer...
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Contact Centre Agent
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Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full timeWe are looking for a skilled Customer Service Executive to join our Contact Centre team at OCBC. As a key member of our team, you will be responsible for attending to inbound calls and providing accurate information to customers while resolving their queries efficiently.About the Role:This is an excellent opportunity for candidates who are passionate about...
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Partner Support Call Centre
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Celcom & Digi Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Partner Support Call CentreDate: 21 Mar 2025Employment Type: OutsourceJob Description:Role SummaryThis is a contract role.In this role at CelcomDigi, you will attend to calls, emails, or portal escalations from CelcomDigi Partners and resolve their...
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Call Centre Team Leader
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Technical Service Representative
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeJob DescriptionWe are looking for a highly motivated and organized Technical Service Representative to join our IT team at Hyva. As a key member of our Shared Services Centre in Kuala Lumpur, you will be responsible for providing technical support to end-users and ensuring the smooth operation of IT services.Your primary duties will include investigating...
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Business Development Representative
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full timeAs a Contact Centre Service & Sales Representative 1, you will play a crucial role in delivering exceptional customer experiences and driving sales growth within HSBC's Wealth and Personal Banking team.Our team serves 41 million customers globally, including 6.7 million international customers, from retail customers to ultra high net worth individuals and...
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Contact Centre Service
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full timeSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help...
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Contact Centre Service
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full timeSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.In International Wealth and Premier Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their...
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Call Center Lead
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source Inc. Full timeResponsibilities:Hiring and training of call center representativesCounseling and development of team members to achieve their full potentialAnalysis of customer feedback to identify areas for improvementPreparation of reports and presentations to communicate findings to stakeholdersWe are seeking an experienced Call Center Lead to join our team at...
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Sales and Service Representative
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full timeElevate your career with Shangri-La, a business that crafts memorable experiences for our guests. As a Sales and Service Representative, you'll be part of our Proprietary Global Contact Centre servicing our own customers.This role involves providing exceptional customer support through various channels, including email, calls, and chats. Our ideal candidate...
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Client Service Representative
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full timeAs a key player in HSBC's Wealth and Personal Banking team, you will have the opportunity to make a real impact on our customers' financial lives. Our goal is to provide exceptional service and help our customers achieve their financial goals.We serve 41 million customers globally, including 6.7 million international customers, from retail customers to ultra...
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Customer Service Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia MHC Asia Group Full timeJob OverviewWe are seeking a Customer Service Representative to join our dynamic team. As a key member of our Contact Centre, you will play a vital role in maintaining our high level of accessibility and providing exceptional customer service.
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Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Health and Life Insurance Company Full timeAbout This OpportunityThis is an exciting opportunity to join a dynamic team at Cigna Health and Life Insurance Company. As a Voice and Contact Centre Configuration Expert, you will be responsible for configuring and maintaining contact centre users, stations, agents, and skills, as well as Avaya Vector call flows and voicemail.Main Responsibilities:Monitor...
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Customer Service Representative
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeJob OverviewWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative in our Contact Centre. As a key member of our sales and service team, you will be responsible for providing exceptional customer service to our clients via inbound calls.You will work closely with our business partners to deliver...
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Contact Centre Operations Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeContact Centre Operations Manager Job SummaryTalent Recruit is seeking an experienced Contact Centre Operations Manager to join our team in Macau. As a key member of our operations team, you will assist the manager in leading and motivating shift supervisors, ensuring seamless operations and goal alignment with company objectives.The successful candidate...