External Call Reviewer

We are seeking a Quality Assurance Specialist to join our team at AS White Global.The ideal candidate will have 1-3 years of experience in a call center environment, specifically in quality assurance, customer service, or monitoring.This role involves building and maintaining robust internal and external relationships, improving and upholding reporting...

We are seeking a Senior Technical Reviewer to join our Cognizant team. As a Senior Technical Reviewer, you will be responsible for ensuring the quality and accuracy of user-generated and editorial content across various platforms.Key Responsibilities:To side barge and observe reviewers working on Jobs across all queuesTo provide inputs/insights for process...

About the jobWe are seeking an External Audit Associate to join our team at Sam & Co. (Chartered Accountants) in Kuala Lumpur. This full-time position will provide valuable experience in external audit, due diligence, and other financial-related assignments.ResponsibilitiesAssisting the audit team in planning, executing, and reporting on statutory and...

Required Skills:Excellent written, reading & spoken communications skills in Required Language and understanding of local cultureGood communications skills (English)Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)Experience in an international technical support environment, search skills, ability to approach...

Content Moderator - Listing & Content, MY MarketplaceKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaMinimum Requirements:Excellent written, reading & spoken communications skills in Required Language and understanding of local cultureGood communications skills in English and ThaiUnderstanding of the social space (trends, influencers, engagement,...

Qualifications:Excellent written, reading & spoken communications skills in Required Language and understanding of local cultureGood communications skills (English)Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)Should have worked in an international technical support environment, search skills, ability to...

Elevate Your Banking Career with us Be part of a team that is driving sustainable development and making positive impact on Malaysia's future.Job SummaryTo act as internal control function/ second line of defense for Bank Pembangunan Malaysia Berhad ("BPMB") Group to ensure all business lines and functions within the Group carry out their responsibilities to...

Job DescriptionAdd your expected salary to your profile for valuable insights into our compensation structure.Performed sampling activities on approved Corporate, Commercial, SME and consumer accounts based on CPA sampling methodologies to ensure adherence to established credit policies.We conduct independent post-credit reviews on Corporate, Commercial, SME...

Create the future with Affin You too can make a difference.We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work. You too can make a difference.Key Responsibilities:Conduct Shariah Reviews: Perform ongoing reviews...

Job ResponsibilityDetermines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses.Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses;...

CelcomDigi is a pioneer in Malaysia's digital transformation with 5G and AI.We are seeking a highly skilled Call Centre Specialist to join our team.In this role, you will be responsible for attending to calls, emails, or portal escalations from CelcomDigi Partners and resolving their issues.You will require excellent communication and problem-solving skills...

Job DescriptionCognizant is seeking a highly skilled Content Review Specialist to join our team. As a key member of our content review process, you will play a crucial role in ensuring the quality and accuracy of user-generated and editorial content.The ideal candidate will possess excellent written, reading, and spoken communication skills in English, with...

Are you looking for a challenging role that allows you to make a difference?CelcomDigi has an exciting opportunity for a Technical Call Centre Agent to join our team.In this role, you will be responsible for attending to calls, emails, or portal escalations from CelcomDigi Partners and resolving their issues.You will require strong technical knowledge and...

Job OverviewPrudential's purpose is to be partners for every life and protectors for every future. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions.We pledge to make Prudential a place where you can Connect, Grow, and Succeed.Job ResponsibilitiesThe incumbent will be...

Hiredly X is seeking a highly skilled External Audit Quality Control Leader to join our team. As a key member of our quality control team, you will play a critical role in ensuring the Firm's system of quality control meets professional standards.Job DescriptionThe ideal candidate will have extensive experience in managing a portfolio of clients and leading...

Execution of Quality Assurance Review:Assess the level of conformance of the Internal Audit activities with the BNM's guidelines, the Global Internal Audit Standards (GIAS), Internal Audit Charter, Internal Audit Manual, and Internal Audit Programmes.Assist the Head of Quality Assurance, Governance & CoE in harmonization of GIAS requirements in the internal...

External Audit Manager/ Senior Manager/ DirectorAdd expected salary to your profile for insights.Lead a team of audit professionals and manage a portfolio of audit clients.Oversee proper execution of external audit including planning, execution of fieldwork, and review of audit engagements.Deliver quality audit services to clients.Work closely with Audit...

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Partner Support Call CentreDate: 21 Mar 2025Employment Type: OutsourceJob Description:Role SummaryThis is a contract role.In this role at CelcomDigi, you will attend to calls, emails, or portal escalations from CelcomDigi Partners and resolve their...

This job is as a Quality Management Manager focusing on external audit compliance and process improvement. You might like this job because it involves staying current on industry standards, leading engagement standard activities, and ensuring high-quality client services.ResponsibilitiesStay current on industry development related to engagement standards...

Get AI-powered advice on this job and more exclusive features.Responsibilities:Execution of Quality Assurance Review to assess the level of conformance of the Internal Audit activities with the BNM's guidelines, the Global Internal Audit Standards ("GIAS"), Internal Audit Charter, Internal Audit Manual and Internal Audit Programmes.Assist the Head of Quality...