Team Leader Call Center

**About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **In this Role, you’ll get...

**About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **Introduction **In this Role,...

List-ID: 97883895Today 20:17 **Job Description**: - JAWATAN KOSONG BANK EXECUTIVE KUALA LUMPUR Assalamualaikum, saya Encik Yunus dari HR Department, Sesi interview akan dibuat secara online sahaja melalui zoom UNTUK PENDAFTARAN SESI TEMUDUGA: 1) Nama penuh anda: 2) Umur anda: 3) Kelayakan sijil anda: sila WHATSAPP maklumat anda tersebut kepada saya Encik...

List-ID: 96545715Today 09:50 **Job Description**: - JAWATAN KOSONG BANK EXECUTIVE KUALA LUMPUR Assalamualaikum, saya Encik Yunus dari HR Department, Sesi interview akan dibuat secara online sahaja melalui zoom UNTUK PENDAFTARAN SESI TEMUDUGA: 1) Nama penuh anda: 2) Umur anda: 3) Kelayakan sijil anda: sila WHATSAPP maklumat anda tersebut kepada saya Encik...

**Responsibilities**: - ¿Te gustan las ventas telefónicas? ¿Se te facilitan las negociaciones y desarrollo de clientes?_ - ¿Generas alto impacto de promoción de producto? ¿Eres seguro de ti mismo?_ - ¡Tenemos una oportunidad para ti!_ - _*Funciones principales* - Prospección - Labor de venta - Seguimiento post venta - Pre cierre de...

Job Brief A Call Center Team Leader plays a pivotal role in overseeing and managing a team of call center agents, ensuring smooth operations and exceptional customer service. Their job brief includes: - Supervising and leading a team of call center agents to meet performance targets. - Monitoring call center processes to enhance customer satisfaction and...

For Registration Please **WhatsApp 011-16421901** - Name: - Age: - Title **:VIVO** **Customer Service Team Leader** **Job Description For Team Leader**: - Manage and provide coaching and training of staffs in daily work; - Act as the first point of escalation for customer's complaints to ensure satisfied customer experience and resolution; - Ensure call...

_Position - Call Center _**Team Leader (Digital Banking) - Mandarin Speakers**_ - Working Location - CP Tower Section 16, Phileo Damansara, Petaling Jaya_ - Working hours - 24-7 rotation shifts._ - **Job Requirement**:_ - _Possess a Diploma or Degree in related fields._ - _Minimum 2 years of experience as Team Leader in a contact centre environment._ -...

About the RoleWe are seeking a highly skilled and experienced Customer Service Director to lead our Contact Center team in Taiwan. As Assistant Manager, Member Services Contact Center, you will be responsible for ensuring member satisfaction by providing prompt and quality end-to-end resolution.Key Responsibilities:Manage and support key internal and...

About the RoleWe are seeking a skilled and experienced Call Center Manager to lead our team of agents. As a Call Center Manager, you will be responsible for overseeing the daily operations of the call center, ensuring that agents are meeting performance metrics and providing excellent customer service.Your key responsibilities will include:Overseeing the...

Call center supervisor is required to lead a team of telephone interviewers to ensure the project requirements and timeline are met. **Requirements**: - Preferably 2 years working experience in call center - Possess minimum diploma or higher - Possess own transport - Ambitious and able to work in a team - Familiar with Microsoft Office, Microsoft Excel...

**Requirements** - Have experience in a leadership capacity in a contact center. - Have experience in telesales/telemarketing or any sales position. - Excellent written and verbal communication skills in Cantonese, Mandarin and English - Excellent leadership and interpersonal skills. - Good decision-making and problem-solving skills. **Responsibility** - To...

**WE ARE FOCUSED ON RECRUITING ON JULY (IMMEDIATELY START) & AUGUST23** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan, Kuala Lumpur_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Skill All. + KPI All. + Attendance All._ - **Have experience in Call Center & Basic...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service Key Skills: Japanese language Team Leader BPO Voice Process Team Leading Travel Accounts BPO Operations Travel Processes inbound and outbound process Team lead operation operation team leader...

**Responsibilities**: - Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information. - Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. - Provide customers...

**Requirements** - **Must have** at least 2 years’ experience in **Contact Centre**: - Previous auditing experience an added advantage - **Mandarin Speaker** are welcome - Above average skill handling MS office - Minimum **Diploma** holder - Quality call auditing with the implementation of corrective action programs - Product or industry-specific...

**Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Team Leader operations skills Call Centre skills BPO Call center Call centre voice good communication skills Call centre Operations - ROLE : Team...

**Requirements** - High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated. - Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus. - Proven experience as call center manager or similar position. - Experience in customer service is required. - Knowledge of performance evaluation and customer...

**Requirements**: - Diploma or Degree holder in Management or training in team leading is a plus. - Proven work experience as a team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and flexibility. -...

Role DescriptionThe Supervising Call Center Agents role involves overseeing the day-to-day operations of a high-performing contact centre team. As a supervisor, you will be responsible for coaching and mentoring team members, developing training programs, and collaborating with management to refine training sessions.Key Responsibilities:Coaching and...