Call Center Team Leader
2 weeks ago
**Requirements**
- Have experience in a leadership capacity in a contact center.
- Have experience in telesales/telemarketing or any sales position.
- Excellent written and verbal communication skills in Cantonese, Mandarin and English
- Excellent leadership and interpersonal skills.
- Good decision-making and problem-solving skills.
**Responsibility**
- To ensure all the given daily, weekly, or monthly targets are being delivered
- To implement sales strategies
- To monitor the team's performance
- To train, coach, or mentor the team
- Able to deep dive and identify the root cause of not being able to deliver the target
- Able to conduct a weekly review with clients via PowerPoint
**Benefits**
- Salary up to RM7,500 (Included commission)
- Annual leave 16 days per annum*
- EPF, SOCSO and EIS
- Working day : Monday - Friday.
- Working hour: 9 am to 6 pm
**Salary**: Up to RM7,500.00 per month
**Benefits**:
- Parental leave
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
**Experience**:
- Telemarketing: 1 year (preferred)
- Team Leader: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Cantonese (preferred)
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