Guest Service Call Center Manager

List-ID: 96811722Today 20:07 **Job Description**: - JAWATAN KOSONG BANK EXECUTIVE KUALA LUMPUR Assalamualaikum, saya Encik Yunus dari HR Department, Sesi interview akan dibuat secara online sahaja melalui zoom UNTUK PENDAFTARAN SESI TEMUDUGA: 1) Nama penuh anda: 2) Umur anda: 3) Kelayakan sijil anda: sila WHATSAPP maklumat anda tersebut kepada saya Encik...

**Responsibilities**: - ¿Te gustan las ventas telefónicas? ¿Se te facilitan las negociaciones y desarrollo de clientes?_ - ¿Generas alto impacto de promoción de producto? ¿Eres seguro de ti mismo?_ - ¡Tenemos una oportunidad para ti!_ - _*Funciones principales* - Prospección - Labor de venta - Seguimiento post venta - Pre cierre de...

Job Description *** Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...

**Responsibilities**: Job Number **9 Job Category Rooms & Guest Services Operations Location Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management *** Answer, record, log, and process all guest calls, requests, questions, or concerns....

At Trip.com Group, we are seeking a skilled Team Leader - Call Center Services to manage our call center operations. In this role, you will be responsible for overseeing the day-to-day activities of the call center and ensuring that customers receive exceptional service.About Us:We have a strong commitment to providing excellent customer service and strive...

**Requirements** - High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated. - Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus. - Proven experience as call center manager or similar position. - Experience in customer service is required. - Knowledge of performance evaluation and customer...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

**Responsibilities**: - Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information. - Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. - Provide customers...

**50 Vacancies! Immediate Hiring!** - To attend to customer inquiries and concerns from e-commerce channels via outbound calls - To build meaningful relationships with potential customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer - To...

As a Call Center Specialist at Prudential, you will play a vital role in ensuring that our customers receive exceptional service. Your primary responsibility will be to provide a high-quality telephone servicing facility to customers, meeting and exceeding their expectations.Key Performance Indicators:Financial Performance: Ensure the team achieves Service...

Job DescriptionThe Call Center Team Manager is responsible for supervising a team of call center associates, ensuring they meet performance expectations and deliver high-quality customer service.Main ResponsibilitiesSupervise and direct team members, setting priorities and goals to achieve business objectives.Develop and implement strategies to improve team...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

**_The company:_** **_ Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations._** Job...

**Additional Information** Telephone Operator **Job Number** 23125956 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer,...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2500.**: **Introduction** An insurance company in Kuala Lumpur is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As Telemarketer,...

Job SummaryThis position is responsible for leading a team of call center associates, overseeing daily operations, and ensuring high-quality customer service.Key ResponsibilitiesSupervise and direct team members, setting priorities and goals to achieve business objectives.Develop and implement strategies to improve team performance, productivity, and...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 2000-2800.**: **Introduction** A long established insurance company in KL is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from external customers. **Job role and responsibilities** As...

Job Responsibilities - Greets and ensures that all guests are assisted at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity. - Registers and rooms all arrivals according to established procedures. - Performs check in, check out and room change procedures and ensures all data are entered completely...

Job DescriptionWe are looking for a Call Center Professional who is passionate about delivering excellent customer service and resolving issues efficiently.The ideal candidate will have a strong command of English and the ability to interact with customers at all levels.In this role, you will be working collaboratively with our team to achieve customer...

PURPOSE To attend to all telecommunications of guests from inside and outside the hotel. DUTIES & RESPONSIBILITIES - To report for duty punctually in complete uniform with well grooming and name tag at all times. - To operate the switchboard in accordance with the department’s operational standards. - To answer telephone calls promptly, clearly and in a...