Guest Service Ambassador

The Guest Ambassador will be responsible to provide an excellent and consistent level of service to your customers, to contribute to the smooth and efficient running of the Reception within the Rooms Division. Welcome the guests and to assist them with hotel show around. Attentive and focused on providing efficient service and meaningful experiences to the...

We are looking for **Ambassador** who are enthusiastic, optimistic and treat everyone with respect. You will work together with the fellow ambassadors to deliver exceptional service for our guests. We don’t need you to have hotel experience, we want you to have a genuine interest and passionate on what you do! **What is your role?** - You are responsible...

**Job Purpose** **A Floor Ambassador works as the public face of a company or brand. The primary duties include creating awareness for a company's service or product, interacting with staffs to listen to their feedback to enhancing communication.** **Floor Ambassadors play a vital role in promoting a positive and productive work environment and ensuring...

Great and welcome guest - Proper grooming and neat dressing - Ensure record-keeping of bookings/cancellations - Correct charges applied to guest folio - Timely communication on queries and request - Improve guest experience during their journey with us - Help imagine and develop a unique offering for guest - Reinforce the culture and personality of the...

We are looking for **Ambassador** who are enthusiastic, optimistic and treat everyone with respect. You will work together with the fellow ambassadors to deliver exceptional service for our guests. We don’t need you to have hotel experience, we want you to have a genuine interest, looking for multitasking experience and passionate on what you do! **What...

We are looking for **Ambassador** who are enthusiastic, optimistic and treat everyone with respect. You will work together with the fellow ambassadors to deliver exceptional service for our guests. We don’t need you to have hotel experience, we want you to have a genuine interest, looking for multitasking experience and passionate on what you do! **What...

Guest Services Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

Guest Service Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

**Guest Interaction**: - Greet and assist guests during check-in and check-out. - Provide information about hotel services and local attractions. - **Reservation Management**: - Handle room reservations, modifications, and cancellations. - Ensure accurate record-keeping and billing information. - **Customer Service Excellence**: - Respond promptly to...

As the Guest Service Agent, you will be responsible for performing the following tasks to the highest standards: - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. - Make appropriate selection of rooms based on guests’ needs, code...

**Malaysia*** **PARKROYAL COLLECTION Kuala Lumpur*** **Rooms*** **Job Grade**: Full Time PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur’s Golden Triangle, where shopping, entertainment and commerce all come together. Step outside our doors and experience a variety of food, available around the clock. Choose from a...

**Job Summary**: The Guest Service Manager is responsible for ensuring exceptional service and guest satisfaction by overseeing the front desk, concierge, and guest services operations. This role involves managing guest interactions, handling complaints, and coordinating with various departments to deliver a seamless and memorable experience for all...

**Malaysia** **PARKROYAL COLLECTION Kuala Lumpur** **Rooms** **Job Grade**: Full Time PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur’s Golden Triangle, where shopping, entertainment and commerce all come together. Step outside our doors and experience a variety of food, available around the clock. Choose from a wide...

Position based at Travelodge Bukit Bintang BASIC FUNCTION: To uphold Travelodge Bukit Bintang standards and to be responsive to the instructions of the Front Office Manager/Duty Manager. The role of the Front Office Assistant will be to accommodate the requests and needs of all guests. The Front Office Assistant will be required to greet and check-in guests,...

**RESPONSIBILITIES**: - Greeting, registering and servicing of all guest in a warm, friendly, courteous and efficient manner. - To maintain all guest ledger accounts on a current basis. - To provide change and other miscellaneous services for guest staying or using the resort's facilities and check-out departing guests. - Responsible to checking billing...

**Additional Information** (Malaysian Only) **Job Number** 23142978 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the...

**Job Number** 23152347 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all...

**Additional Information** (Malaysian Only) **Job Number** 24080192 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

Job Responsibilities: - Perform all check-in and check-out guests - To provide a courteous and professional service at all service. - To attend to all guests who approach the Front Desk, immediately, cordially and with a smile. - To be constantly aware of the room situation and to strive to obtain maximum occupancy. - To attend to hotel guests in the...