Call Center Customer Service Officer
4 months ago
**_The company:_**
**_ Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations._**
Job highlights:
- Full training provided
- Permanent role
- Attractive allowances and incentives
Main responsibilities:
- ️Handle inbound calls for SG market
- ️Solving customer's enquiries or complaints regarding products or services
- ️Promoting current promotion or package to the call-in customers (when chance arise)
- Provide accurate information on product and service to the customer.
Remunerations:
- Basic salary up to RM4000
- Quarterly incentives RM800 - RM1800 max
- Shift allowance RM350 fixed
- Other allowance: transport allowance, meal allowance, language allowance, OT claims and etc
**Requirements**:
- Fresh graduate Degree holders are welcome
- SPM and Diploma holders with call center experiences are encouraged to apply
- Call center experiences in banking line is added advantage
- Open race and gender.
- Mandarin proficiency is added advantage
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