Customer Service Inbound Call Center
7 days ago
Job Details:
- Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls
- Handling Malaysian/ Singaporean / Australian Market
- Working in Fintech Industry, mainly related with financial system issue.
**Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.**
**Working Days: 6 working days, rotational.**
**Working Hours: 3 shift 6.15AM - 10PM ( 8 working hours, 1 hour break)**
**Basic Salary: RM3500 - 4000 + Allowances**
**Total gross salary up to RM400**
Requirement:
- SPM, SKM, DIPLOMA, DEGREE, MASTER
- Able to communicate well, in professional in English & Malay as main language
- Converse 3rd language can added as Merit
- **atleast 1 year solid experience in Customer service(Call / Physical). Call center, receptionist, face to face customer service, waiter etc**:
- Experience in Financial Payment system, E-commerce can added to advantage
- Experience in foreign market Singaporean, Australian, UK or any other outside Malaysian market can added to advantage.
**Job Types**: Full-time, Permanent
Pay: RM2,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- Can you start Immediately? if NO give your notice period.
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Financial Payment System: 1 year (preferred)
**Language**:
- Bahasa Malaysia (required)
- English in professional (required)
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