Inbound Call Customer Care Executive

**DUTIES AND RESPONSIBILITIES**: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product &...

**Inside Sales Executive - inbound calls customers conversion (Kuala Lumpur) - Asia Last mile logistics/eCommerce startup** - Office location: Glo Damansara, Jalan Damansara, Kuala Lumpur - Remuneration: MYR 3500 to 4500 per month x 12 + annual variable performance bonus - **Minimum 2 years of inside sales / inbound call customers conversion / telesales or...

Key Responsibilities- Attend to inbound calls enquiries over various range consumer financial products and services.- Handle calls professionally by providing accurate and timely information and able to provide effective solutions to customer's queries.- Provide personalized customer service to customers, whilst maintaining professionalism and proper phone...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.** **Working Days: 6...

**Position**: Customer Service Inbound Mobile (Immediate Hiring) **START INTAKE: 26-Apr | 3-May | 10-May | 17-May** **Working Location**: Bangsar, Kuala Lumpur **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary : RM2,500 FIX No Allowance** **JOB DESCRIPTIONS**: - To attend / answer...

**Requirements** - Must possess at least a SPM and above - Preferably Mandarin speaker - Efficient in using computers - Capable of working under pressure **Responsiblities** - Handle inbound/outbound calls - Persuade potential customers to purchase a product or services - Explain product or services in detailed - To meet sales target consistently based on...

Walk in interview September 5th Inbound and outbound call experience for at least 1 year. Recent customer service experience will be an advantage. Clear and audible speaker and attentive listener. This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. -...

URGENT HIRING!! **FRESH GRADUATES!!** **MASTER DEGREE, BACHELOR DEGREE, DIPLOMA with no experience** **SPM No Experience also can apply** **Location at KUALA LUMPUR, near PUBLIC TRANSPORT (LRT, only 5 mins walking)** - **100% INBOUND CALL**: - **NO SALES & OUTBOUND**: - **No Night Shift.** **ROTATIONAL WORKING DAYS & SHIFT** **MONDAY - SUNDAY (5...

Working Hour - Regular Hours - Monday - Friday- Business Area - Investment Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Ensure excellent handling and end-to-end resolution of requests and complaints originated from inbound requests - Consistently gain knowledge, be efficient and professional to deliver high service...

Responsibilities: 1. Attending to inbound calls for consumer throughout the UK, Singapore, Australia etc. 2. Handling enquiries related to credit card and banking on a daily basis. 3. Ability to provide First Call Resolution to consumers. 4. Attend to any ad-hoc tasks. **Requirements**: 1. Must be able to work on rotational shifts (no day shift only, no...

Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...

Description **Primary Objective**: - Ensure excellent handling and end-to-end resolution of requests and complaints originated from inbound requests - Consistently gain knowledge, be efficient and professional to deliver high service quality - Analyze reasons for customer to call and work with internal teams to improve processes or system functionality...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills Customer oriented Customer service advisor...

**Position **: Customer Service Agent **Working Hours **: Monday - Sunday / 8.30am - 5.30pm (2 days off rotational) **Working Location **: TTDI Damansara / Bangsar **Contract Duration **: **1 year employment contract** **Basic Salary**: RM1,700 - RM1,900 + Commission - Normal speaker **Job Description**: - Inbound call / answer Inquiry /...

**Consumer Care / Key Account Executive** **Working location : Old Klang Road, KL** **Salary range : RM2,500-RM3,500** **Working Hours : 9am - 6pm; Monday - Friday** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. - To ensure the...

**Job Details**: - Provide customer support regarding Bank via phone calls - Educate customers on Bank’s products and services & direct them toward available resources for self-help - Complete the necessary documentation accurately to manage customer complaints, issues and subsequent solutions - Alert management of issues that require escalation for...

**Customer Care Executive** **Working Location **:Old Klang Road, KL **Working Hours**: Any 5 days a week (may including weekend), 2 shift rotation - 10am - 7pm - 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues...

**Position : Consumer Care / Key Account Executive** **Salary Range : RM 2,500 - RM 3,500 + Commission** **Working Hours : 9.00am - 6.00pm (Monday - Friday)** **Location : Old Klang Road, KL** **Job Scope** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the...

Manage large amounts of inbound and outbound calls in a timely manner - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Keep records of all conversations in our call centre database in a comprehensible way - Identifying customer needs and helping customers use specific...