Customer Care Specialist

__ Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Care Specialist - Mandarin Location - Petaling Jaya Type - Permanent Joining - 31st Aug Interview - Assessment and Online interview Must be fluent in English and Mandarin. Freshers or experienced can apply. Shuttle...

Responsibilities: 1. Attending to inbound calls for consumer throughout the UK, Singapore, Australia etc. 2. Handling enquiries related to credit card and banking on a daily basis. 3. Ability to provide First Call Resolution to consumers. 4. Attend to any ad-hoc tasks. **Requirements**: 1. Must be able to work on rotational shifts (no day shift only, no...

About UsClarisound Professional Hearing Care, a leading provider of audiological services in Malaysia, is dedicated to enhancing the quality of life through cutting-edge hearing solutions. With over a decade of industry expertise, our teams deliver exceptional hearing care experiences to clients nationwide.

Job Purpose Assisting day to day operations of the Bureau and / or home care sections, by taking shift request from clients/hospitals and completing each booking by telephone and on the computer system. You will also speak to staff on an on-going basis, to take availabilities, make changes to information and refer issues such as pay queries to the right...

Manage incoming and outgoing calls. - Identify and assess customers’ needs to achieve satisfaction. - Provide accurate, valid, and complete information using the right methods/tools. - Meet personal/customer service team targets and KPIs. **Job Types**: Full-time, Contract Contract length: 12 months **Salary**: RM1,800.00 - RM3,400.00 per...

**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...

Your new companyThis company is one of the country's leading Life Insurer who provides financial security to families and communities across Malaysia. With an aggressive growth plan and the vision to become a better leader in its field, currently the company is hiring an Assistant Director, Connected Care - Healthcare Specialist.Your new roleYou will be...

**Customer Care Executive** **Working Location **:Old Klang Road, KL **Working Hours**: Any 5 days a week (may including weekend), 2 shift rotation - 10am - 7pm - 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues...

Job Description **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends; determining process improvements; implementing...

AA Pharmacy Healthcare Sdn Bhd seeks a skilled Pharmaceutical Care Specialist to join their team. In this role, you will be responsible for providing high-quality patient care through effective communication and education.You will have the opportunity to work closely with healthcare professionals to understand patients' medical needs and provide suitable...

Job OverviewWe are seeking a skilled Holistic Care Specialist to join our team at Homage. As a key member of our Care Operations and Quality team, you will play a vital role in delivering high-quality care to our clients.About the RoleThe Staff Nurse is responsible for carrying out various types of nursing care, procedures, and methodologies in different...

**About Appspace**: At Appspace, we're passionate about creating better work experiences for people everywhere, and we're looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you're at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and...

**Responsibilities**: - Address customer inquiries, concerns, and complaints in a professional and timely manner. - Troubleshoot and resolve customer issues effectively, ensuring high levels of customer satisfaction. - Maintain accurate and detailed records of customer interactions and transactions. - Collaborate with internal teams to escalate and resolve...

About DaVita Inc.DaVita Inc., a leading global healthcare provider, is committed to delivering industry-leading care to over 2,000 patients across 40 clinics nationwide. We are the #1 private dialysis provider in Malaysia, with 350 teammates serving patients with dignity and respect.Job DescriptionThis role requires a qualified and experienced Dialysis Care...

**JOB TITLE**:Clinical Sales Specialist - Wound Care and Medical products **MAIN JOB DUTIES/RESPONSIBILITIES**： The Clinical Sales Specialist provides clinical and sales support through education of current and potential customers, and procedure coverage with a defined region. The role is responsible for communicating product, clinical and market data to...

1. Entertain complaints 2. Update in complaint system 3. Site visit 4. Investigation Report 5. Weekly report for KPI 6. Support in Research & Developement 7. Market survey for new products 8. Prepare materials for presentation 9. Support in tender submission 10. Prepare product specification 11. Manage, record & prepare samples **Requirements:...

**Responsibilities**: - Lead and manage a team of customer care specialists, providing guidance, support, and coaching to ensure team performance and productivity. - Set clear performance goals and objectives for the team, regularly monitoring and evaluating individual and team performance. - Foster a positive and motivating work environment that encourages...

We believe that our people are our greatest asset.This role offers a unique opportunity to develop your skills and expertise in customer care.As a Customer Care Professional, you will be responsible for delivering exceptional customer experiences.Key responsibilities will include responding to customer inquiries and resolving issues in a timely manner.You...

_**Singapore Bank in Malaysia looking for Customer Care Executive**_ - Support Singapore customers - Ensures highest standard of service delivery on personalised phone services to our customers. - Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. - Determine the needs of the...