Mandarin Inbound Call Customer Care Executive

Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Perform servicing calls to reach out to...

Client company: Insurance company Location: Kuala Lumpur (reachable by MRT at TRX station) Position: Contract / Permanent role (depends during the interview performance) **Responsibilities**: - Deliver world class customer service via telephone - Provide a polite, professional and accurate response - Manager customer's expectations and display ownership...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

Customer Service Officer (Call Centre) Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and...

Customer Service Officer - Inbound Call Center 26676 | Customer Services & Claims | Professional | ((custPositionClusterCSB)) | Allianz Malaysia | Full-Time | Temporary **Job Summary** As a Customer Service Associate, the role is responsible to deliver the Allianz Experience at every interaction. He/She will live up to Allianz Values in delivery service...

**Requirements** - Must possess at least a SPM and above - Preferably Mandarin speaker - Efficient in using computers - Capable of working under pressure **Responsiblities** - Handle inbound/outbound calls - Persuade potential customers to purchase a product or services - Explain product or services in detailed - To meet sales target consistently based on...

**Requirements** Must possess at least a SPM and above Preferably Mandarin speaker Efficient in using computers Capable of working under pressure **Responsiblities** Handle inbound/outbound calls Persuade potential customers to purchase a product or services Explain product or services in detailed To meet sales target consistently based on the...

Handle incoming call in a polite and professional way with acccurate response. - Liaise with appropriate departments to resolve issues brought up by customers - Keep up-to-date on new or enhanced products / services - Support Team Leader and Managers to continuously review processes, identify and resolve service - Any ad-hoc tasks assigned by superior **Job...

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, KTM), 10 mins walking distance only.** **Working Days: 5 working...

**DUTIES AND RESPONSIBILITIES**: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product &...

CALL CENTER EXECUTIVE!! INBOUND AND OUTBOUND!! CUSTOMER SERVICE!! TELE-SALES!! TELE-MARKETER!! TELE-COLLECTOR!! TELE-SURVEYOR!! Location near LRT Station in Kuala Lumpur (just 10 mins walking distance) Normal Working Days: Monday - Jumaat Normal Working Hours: 8.30am - 6.30pm Requirement: - SPM with slip / DIPLOMA / DEGREE / MASTER - NO EXPERIENCE CAN...

**Position**:Inbound Customer Service Executive - **Location**: Kuala Lumpur - **Employment Type**:1 Year Contract (renewal/conversion based on performance) - **No of vacancies**: 5 - **Working Days**:5 days week Monday till Friday - **Working Hours**: 8.30 am till 6 pm - **Salary**: Up to RM3,800 based on related experiences **Other Benefits**: - Training...

**Company Overview**: Our client is a leading global insurance provider in Malaysia, seeking an Inbound Contact Center Executive to join their team. - Provide exceptional customer service via inbound calls. - Deliver polite, professional, and accurate responses. - Manage customer expectations and resolve issues promptly. - Collaborate with departments to...

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.** **Working Days: 6...

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.** **Working Days: 6...

About the Job Tasks & Responsibilities - Attend to Inbound Calls. - Able to resolve customer queries and issues - Ad-hoc tasks Rotational shift schedule - 5 Days working 2 Days Off Salary - RM 2,400 - RM 2,600 per month **Requirements**: - Fluent Mandarin (Speaking + Reading) - Fluent Bahasa & English - Education Requirement: Diploma / Degree - Fresh...

**Role**:Customer Service Executive -Technical **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Mandarin Cantonese english - Customer Service Executive Qualification: Completed with SPM, UEC, ICGSE certificate Language:...

About the Job Tasks & Responsibilities - Attend to Inbound Calls. - Able to resolve customer queries and issues - Ad-hoc tasks - 5 Days working 2 Days Off **Requirements**: - Fluent Mandarin (Speaking + Reading) - Fluent Bahasa & English - Education Requirement: Diploma / Degree - Fresh Graduate are welcome - Good in communication and able to fulfilled a...

**Consumer Care / Key Account Executive** **Working location : Old Klang Road, KL** **Salary range : RM2,500-RM3,500** **Working Hours : 9am - 6pm; Monday - Friday** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. - To ensure the...

**Job Details**: - Provide customer support regarding Bank via phone calls - Educate customers on Bank’s products and services & direct them toward available resources for self-help - Complete the necessary documentation accurately to manage customer complaints, issues and subsequent solutions - Alert management of issues that require escalation for...