Mandarin Inbound Call Customer Care Executive

DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages -...

**Inside Sales Executive - inbound calls customers conversion (Kuala Lumpur) - Asia Last mile logistics/eCommerce startup** - Office location: Glo Damansara, Jalan Damansara, Kuala Lumpur - Remuneration: MYR 3500 to 4500 per month x 12 + annual variable performance bonus - **Minimum 2 years of inside sales / inbound call customers conversion / telesales or...

**KEY REQUIREMENTS** - Experience in a customer service or call centre - Strong knowledge of Microsoft Office ( Excel, Word) - Fluency in English and Mandarin (written and verbal) - Must be fully flexible to work rotating shift patterns **KEY RESPONSIBILITIES** - Responding to queries regarding cover, claims, hospitalisation, complaints - Handle inbound and...

Key Responsibilities- Attend to inbound calls enquiries over various range consumer financial products and services.- Handle calls professionally by providing accurate and timely information and able to provide effective solutions to customer's queries.- Provide personalized customer service to customers, whilst maintaining professionalism and proper phone...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

**Requirements** - Must possess at least a SPM and above - Preferably Mandarin speaker - Efficient in using computers - Capable of working under pressure **Responsiblities** - Handle inbound/outbound calls - Persuade potential customers to purchase a product or services - Explain product or services in detailed - To meet sales target consistently based on...

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.** **Working Days: 6...

**Job Details**: - Provide customer support regarding Bank via phone calls - Educate customers on Bank’s products and services & direct them toward available resources for self-help - Complete the necessary documentation accurately to manage customer complaints, issues and subsequent solutions - Alert management of issues that require escalation for...

**Consumer Care / Key Account Executive** **Working location : Old Klang Road, KL** **Salary range : RM2,500-RM3,500** **Working Hours : 9am - 6pm; Monday - Friday** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. - To ensure the...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Mobile Communications Communication Skills Customer oriented Customer service advisor...

**Position : Consumer Care / Key Account Executive** **Salary Range : RM 2,500 - RM 3,500 + Commission** **Working Hours : 9.00am - 6.00pm (Monday - Friday)** **Location : Old Klang Road, KL** **Job Scope** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the...

**Position**: Customer Service Inbound Mobile (Immediate Hiring) **START INTAKE: 26-Apr | 3-May | 10-May | 17-May** **Working Location**: Bangsar, Kuala Lumpur **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary : RM2,500 FIX No Allowance** **JOB DESCRIPTIONS**: - To attend / answer...

**Job Descriptions**: - Answer incoming calls from customers to log a problem ticket. - Arrive to post on time and ready to work assigned hours. - Address customer issues, assuring that contract service levels and objectives are met. - Receive inbound and make outbound calls, as required, for such purposes as resource/parts management, appointment reminders...

**Position : Consumer Care / Key Account Executive** **Salary Range : RM 2,500 - RM 3,500 + Commission** **Working Hours : 9.00am - 6.00pm (Monday - Friday)** **Location : Old Klang Road, KL** **Job Scope** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the...

**Customer Care Executive** **Working Location **:Old Klang Road, KL **Working Hours**: Any 5 days a week (may including weekend), 2 shift rotation - 10am - 7pm - 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues...

_**JOB SCOPE**:_ - Manage inbound and outbound calls for various purposes. - Deliver world-class customer service while responding to customer inquiries - Manage customer feedback and complaints accordingly**REQUIREMENTS**: _ - Good English & Mandarin communication skills (spoken & written) - Training will be provided. - Able to work on 24/7 rotational...

Walk in interview September 5th Inbound and outbound call experience for at least 1 year. Recent customer service experience will be an advantage. Clear and audible speaker and attentive listener. This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. -...

About This RoleThe Customer Care team is responsible for ensuring that all Zenyum customers attain a best-in-class experience through their journey with our invisible braces and consumer products line.You will be the primary contact point with our customers to attain that picture-perfect Instagram-worthy smile. Join our team as we look to spread smiles...

**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Service Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2...