Consumer Care Executive

4 weeks ago


Kuala Lumpur, Malaysia MyGENO.com Full time

**Position : Consumer Care / Key Account Executive**

**Salary Range : RM 2,500 - RM 3,500 + Commission**

**Working Hours : 9.00am - 6.00pm (Monday - Friday)**

**Location : Old Klang Road, KL**

**Job Scope**
- To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers.
- To ensure the potential leads information are accurate before sending to the Company's existing consumers.
- To develop positive relationship with the potential leads and existing consumers.
- To perform on-boarding process to new consumers, handle inbound calls from campaign's referral and answer all the consumers' enquiries when arises.
- To record consumers' information in the Company's internal system.
- To monitor and report campaign's status, progress, and review to management weekly / monthly.
- To perform regularly follow up with the consumers on their campaign's listing performance in our Company's website and share latest campaign plan with consumers when needed.
- To discuss renewal opportunities with existing consumers before their subscription contracts end and maintain positive consumer relation with new contract agreements.
- To assist oversea consumers in liaising with translation team for project information when necessary.

**Requirements**:

- Preferably Degree in business marketing / business development / business admin or equivalent.
- Language skills: Cantonese & Mandarin is compulsory to liaise with oversea consumers such as Hong Kong and China.
- Preferable at least 1 years working experience in dealing with customers and customer relation management. Working experience in key account/ project admin is a bonus
- Fresh grads with customers relation / relevant working experiences can be considered.

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Parental leave
- Vision insurance

Schedule:

- Day shift
- Holidays
- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Cantonese (required)
- English (required)
- Mandarin (required)

Ability to Commute:

- Kuala Lumpur (required)

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (required)



  • Kuala Lumpur, Malaysia Social Bee Sdn Bhd Full time

    **Consumer Care / Key Account Executive** **Working location : Old Klang Road, KL** **Salary range : RM2,500-RM3,500** **Working Hours : 9am - 6pm; Monday - Friday** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. - To ensure the...


  • Kuala Lumpur, Malaysia MyGENO.com Full time

    **Position : Consumer Care / Key Account Executive** **Salary Range : RM 2,500 - RM 3,500 + Commission** **Working Hours : 9.00am - 6.00pm (Monday - Friday)** **Location : Old Klang Road, KL** **Job Scope** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the...


  • Kuala Lumpur, Malaysia JTI - Japan Tobacco International Full time

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the...

  • Consumer Care

    2 weeks ago


    Kuala Lumpur, Malaysia Social Bee Sdn Bhd Full time

    **Consumer Care / Key Account Executive** **Working location**: Millerz Square, Old Klang Road, KL **Salary range **:RM2,500-RM3,500 **Working Hours**: 9am - 6pm; Monday - Friday - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. -...


  • Kuala Lumpur, Malaysia JTI - Japan Tobacco International Full time

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the...

  • Sales Executive

    2 days ago


    Kuala Lumpur, Malaysia Sinergia Talents Sdn Bhd Full time

    **About Our Client** Our client is a rapidly expanding pharmaceutical company (HQ's in Kuala Lumpur) looking to escalate their business. Challenging scope of work, providing an outstanding opportunity for personal and technical growth. - Channel of coverage - GPs / IPs / Government & Private Hospitals - Their OTC range includes children health...

  • Nurse Assistant

    2 weeks ago


    Kuala Lumpur, Malaysia Fresenius Medical Care Full time

    Job Description Summary Nurse assistant is responsible for taking care of dialysis patient under supervision of renal nurse with patient safety standard. Report all incidents to nurse supervisor. **Job Description**: 1. Patient care - Prepare hemodialysis area to be ready for operation in each cycle of treatment. - Prepare and pick all needed consumables...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Executive Recruiters Full time

    Managing DirectorWe are seeking a visionary leader to drive business growth and expansion. The ideal candidate will have a proven track record in regional/global business development, marketing, and supply chain/distribution management.The successful candidate will be responsible for developing and executing strategic initiatives to drive business growth and...


  • Kuala Lumpur, Malaysia JTI - Japan Tobacco International Full time

    Global applicants welcome. Local employment package will apply. Reporting to: Brand Lead **Consumer Experience Manager** The incumbent will join a dynamic and fast paced environment, working closely with the Brand Lead to generate strategies on the overall consumer engagement, focusing on on-ground initiatives through in-depth understanding of a consumer's...


  • Kuala Lumpur, Malaysia JTI - Japan Tobacco International Full time

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the...


  • Kuala Lumpur, Malaysia TalReso Consultancy & Advisory Sdn. Bhd. Full time

    _**Singapore Bank in Malaysia looking for Customer Care Executive**_ - Support Singapore customers - Ensures highest standard of service delivery on personalised phone services to our customers. - Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. - Determine the needs of the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zenyum Full time

    About This RoleThe Customer Care team is responsible for ensuring that all Zenyum customers attain a best-in-class experience through their journey with our invisible braces and consumer products line.You will be the primary contact point with our customers to attain that picture-perfect Instagram-worthy smile. Join our team as we look to spread smiles...


  • Kuala Lumpur, Malaysia CARE Concierge Full time

    Responsibilities - Design programs to encourage socialization, provide entertainment, relaxation and fulfillment, and improve daily living skills of the elderly. - Assisting to plan and execute activities for the elderly, including art and music programs in the facility, and for any special events. - Overseeing and assist the residents who have dementia with...


  • Kuala Lumpur, Malaysia Allianz Full time

    Consumer Marketing Specialist **Job Summary** As an Assistant Manager/Manager of the Consumer Marketing team, you will play a vital role in supporting the strategic planning and the execution of marketing and communication plans for consumers through product marketing. You will also be working together with multiple stakeholders understand the given...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Berhad Full time

    The key responsibility of the Consumer Collection MIS Executive is to manage all the information necessary for the operations of the Collections Department and ensure timely and accuracy in reporting. Other key responsibilities include data gathering, data sanitization, data analytics, reporting and presentation. This role reports to the Unit Head, MIS...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Worldpanel by Kantar Full time

    Job OverviewWe are seeking a seasoned professional to fill the role of Director of Consumer Insights at Worldpanel by Kantar. The ideal candidate will have extensive experience in consumer research, data analysis, and commercial strategy.About the RoleThis position is responsible for driving commercial excellence and owning commercial results for our Health...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job OverviewWe are seeking an experienced Consumer Marketing Team Lead to join our team at Businesslist. The successful candidate will have a proven track record in driving community-based marketing initiatives and leading a team.The ideal candidate will be responsible for strategizing communication plans across digital and social channels to capture brand...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Starhub Ltd Full time

    About the RoleIn this position, you will be responsible for providing exceptional customer service to all consumers in StarHub. Your primary goal will be to deliver superior customer care support for general enquiry, billing, and technical issues related to all StarHub consumer services.Your Key Responsibilities:Deliver timely and professional support via...

  • Marketing Executive

    2 weeks ago


    Kuala Lumpur, Malaysia Damai Senior Care Centre Sdn Bhd Full time

    Position Overview: As a Marketing Executive for Damai Senior Care Centre, you will play a vital role in promoting our senior care services and building strong relationships with potential clients and their families. Your primary responsibility will be to develop and implement effective marketing strategies to increase the center's visibility, attract new...

  • Connected Care

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia HFG Insurance Recruitment Full time

    Direct message the job poster from HFG Insurance RecruitmentDirector of Hong Kong & Malaysia at HFG Insurance RecruitmentThis new Connected Care Clinical Specialist role is a high-visibility group-level role responsible for providing clinical leadership and oversight for the organisation's Connected Care initiatives across markets. Connected Care emphasizes...