Customer Service Executive June Intake

7 months ago


Kuala Lumpur, Malaysia Transcosmos Malaysia Sdn Bhd Full time

**Job description**

**“Transform your ideas and service mindset with us. Join us now”**

**Roles & Responsibilities**
- Providing accurate information on products and services to customer.
- Consistently meeting individual and team KPIS and goals
- Maintaining high degree of integrity and confidentiality - keeping customers’ information confidential at all times.

**Job Requirements**
- Must possess at least an SPM, Diploma, Bachelor’s Degree or higher, in any fields
- Fresh graduates are encourage to apply
- **Good command in spoken -Mandarin is an additional advantage**:

- **Abilities to read and write simplified and tranditional Mandarin are additional advantage**:

- Good command in English & Bahasa Malaysia in both spoken and written
- Proper phone etiquette with excellent interpersonal and active listening skills
- Resourceful, proactive and able to work independently
- Fast learner with good analytical thinking and problem solving skills
- Ready to work in shift rotations (AM/PM/Midnight shifts) based on business needs
- **Able to work on public holidays and weekends (based on business needs)**

**Additional Information**:

- **Multiple contract positions available**:

- One (1) year renewable contract.
- **Fresh graduates are encourage to apply**:

- No work experience required
- Career advancement opportunity

**Benefits**:

- Strategic Working Location - Walking distance from public transportation hub
- Various mode of public transportation available (LRT, MRT, KTM, Monorail)
- Annual Leave
- Panel Clinic coverage
- EPF, SOCSO & EIS Contribution
- 5 days works + 2 days off
- **Additional allowance for those who can read, write and speak Mandarin**

Pay: RM2,000.00 - RM2,400.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Have you worked with Transcosmos Malaysia before?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Bahasa (preferred)

**Location**:

- Kuala Lumpur (preferred)



  • Kuala Terengganu, Malaysia Cxl executive Full time

    **Position : Front Desk cum Customer Experience** **Location : Wisma Persekutuan, 20551 Kuala Terengganu. Terengganu Darul Iman.** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the...


  • Kuala Pilah, Malaysia Cxl executive Full time

    **Position : Community Outreach Specialist** **Location : Jalan Melang,, 72000 Kuala Pilah** **Working Days**: 5 days per week (Monday - Friday / 9:00am - 04:00 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen about...


  • Kuala Selangor, Malaysia Cxl executive Full time

    **Position : Community Outreach Specialist** **Location **: **Kompleks PKNS, Kuala Selangor, Jalan Perusahaan Satu, Taman IKS, 45000 Kuala Selangor,** **Selangor** **Working Days**: 5 days per week ( Monday - Friday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain...


  • Kuala Lumpur, Malaysia Language Talent Solutions Full time

    **日本語を使ったお仕事をしてみませんか?** **INTAKE : June 24th!** **Responsibilities**: - customer support position for aviation project - answer and support customers inquirers via calls - provides customer service support and resolution of routine problems regarding client's product or services. **Requirements**: - JLPT N1 (or...

  • Sales Specialist

    7 months ago


    Kuala Lumpur, Malaysia Cxl executive Full time

    **Position**: Sales Specialist Executive **Location**:KLCC **Working Days**:Monday - Sunday / 2 days off rotational **Operation Hours**:9:30 AM - 10:30 PM (2 Rotational working hours) **Salary**:RM 3,000 - RM3,600 **Location**: Suria KLCC **Contract Duration**:12 Months (Renewable based on performance) **Intake**:Immediate Hiring (Prefer No notice...


  • Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

    Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...


  • Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **JOB SCOPE**: - Taking ownership to solve challenges faced by customers and clients' partners. - Assist and resolve customers' inquiries with their general concerns on any medical-related issues **REQUIREMENTS**: - Excellent English & Mandarin communication (verbal & written) skills. - Diploma and above or equivalent. **SALARY PACKAGE**: - Basic...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Intern, Human Resources (Recruitment) (May/June Intake) **Define your future at Hong Leong Bank** The program serves to provide vital experience for students to combine theoretical knowledge with practical work experience, enabling them to develop skills that will provide them with an invaluable head start in their career. You may have the opportunity to...


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

  • Customer Experience

    7 months ago


    Kuala Lumpur, Malaysia Cxl executive Full time

    **Position : Customer Experience - Community Outreach Specialis** **( GLC COMPANY)** **Location : Kompleks Kementerian Dalam Negeri, Jalan Sri Hartamas 1, Off Jalan Dutamas 1, 50551 Kuala Lumpur.** **Working Days**: 5 days per week ( Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until...


  • Kuala Lumpur, Malaysia TimesConsult Full time

    IMMEDIATELY INTAKE IN FEB INTAKES **Responsibilities**: - Answering calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner...


  • Kuala Terengganu, Malaysia Cxl executive Full time

    **Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Wisma Persekutuan, 20551 Kuala Terengganu. Terengganu Darul Iman.** **Working Days**: 5 days per week ( Sunday - Thursday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen...

  • Operations Executive

    6 months ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service. **Qualifications/Experience**: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. **Job Requirements**: - Meticulous and detailed...

  • Operations Executive

    7 months ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    **OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...

  • Operation Executive

    6 months ago


    Kuala Lumpur, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...

  • Customer Service

    7 months ago


    Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    Represents the company to investigate, evaluate and resolve product/medical complaints worldwide per FDA/ISO requirements. - Monitors feedback activity using the complaint handling system to assess seriousness of adverse reactions and provide complaint resolution while promoting customer satisfaction. - Provides education, product and service information...


  • Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time

    **Requirement** - A degree in any field (fresh graduate is encouraged to apply) - Diploma holders with minimum 2 years working experience in Sales & Service industry, preferably in telecommunication/ mobile related industry - **Can start immediately (February Intake)** **Responsibility** - To provide excellent service in face-to-face to build and enhance...


  • Kuala Lumpur, Malaysia e2open Full time

    Reporting to the Contract Intake Manager you will be responsible for support tasks including reviewing contracts to ensure the data in Netsuite and Salesforce is complete & accurate, build reports in Salesforce that can help monitor and catch anomalies that need to be updated. Contract Intake Team Lead also drives for process improvement and efficiency,...


  • Kuala Lumpur, Malaysia Taiwanmania.com International Travel Service Co., Ltd. Full time

    **About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...


  • Kuala Lumpur, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...