Banking Customer Service Officer
3 weeks ago
Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.
- Play a supporting role in educating our customers around products and alternative digital banking platforms.
- Expanding the customer base by upselling and cross-selling banking products and services.
**Requirements**:
- SPM, Diploma /Bachelor's Degree in equivalent course.
- Ex Cabin Crews, Service Industry and Public Relation background are highly encouraged to apply.
- Must have at least 6 months experience in Customer Service field.
- Strong phone contact handling skills and active listening.
- Able to work on 24/7 rotational shift.
**Job Type**: Permanent
**Salary**: RM3,000.00 - RM3,800.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
Application Question(s):
- What is your notice period?
- What is your expected salary?
- Are you able to work on 24/7 rotational shift?
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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