Banking Customer Service Officer

Location: Kuala Lumpur Sentral, Malaysia. **Salary**: Basic - RM 3500 (Basic) Market: Singapore Customers Shift: Rotational Education: Bachelor’s Degree/Diploma/SPM Head Counts: 5 Experience: Minimum 6 months as customer service in Domestic or International banking **Job Description**: We are seeking a dedicated and customer-focused individual to...

Description **Primary Objective**: Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross-selling/ up-selling Bank's products and services towards customer satisfaction. **Key Responsibilities**: Overall responsible in handling customer inquiries, maintain high...

Working Hour - Regular Hours - Monday - Friday- Business Area - Operations- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross-selling/ up-selling Bank's products and services towards...

**"Join Our Team: Elevate Your Career in Banking Customer Service!** - **Job highlights**:_ - _**Office accessible by public transport**_ - _**Permanent role with full training provided**_ - _**Attractive allowances and incentives (refer below)**_ Main responsibilities: - ️Handle inbound calls (Average 70 - 80 calls/daily) - ️Resolving customer's...

**Company Background**: Global Banking and Financial Investment Services Provider. One of the largest foreign-owned bank in Malaysia with over 40 branches throughout whole country. **Working Location**: Office based in Kuala Lumpur at Tun Razak Exhange - Mainly supporting English speaking calls to handle customer complaint and product enquiry - Responsible...

Job Summary: **Job Description**: - Providing accurate information and resolving customer issues related to digital banking products and services. 3. Maintaining a high level of product knowledge to effectively support customer need 4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. 5. To meet the Key...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Job Responsibility**: - Provide exceptional customer service on personalized phone services. - Determine customer requirements and promptly address inquiries. - Resolve customer problems and fulfil their requests. - Maintain an accurate and updated customer database. - Build and retain customer relationships by accurately identifying and resolving...

**Job responsibilities**: - Attend to inbound calls enquiries regarding consumer financial products and services for international customers. - Upsell banking products and services when appropriate. - Provide accurate and timely information and provide effective solutions to customer’s queries. - Achieve first call resolution where possible and follow up...

**The company**: **Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** Job...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Job Description: - Answer calls to clients to learn about and address their needs, complaints or other issues with products or services. - Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers in a timely manner while following standard operating...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

IMMEDIATELY INTAKE IN FEB INTAKES **Responsibilities**: - Answering calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Respond to customers on timely manner...

We are looking for **fresh graduates** to join our client; a leading local Bank. - **Operations Officer** - **Credit Control**: - **Customer Service Officer** **Job Requirements;** - **MUST **:Minimum Diploma in any related field Min **CG-PA: 2.80**: - Good communication, interpersonal and analytical skills coupled with excellent attention to detail -...

**Job highlights**: - **Multiracial working environment**: - **Full training provided**: - **Permanent role**: - **Attractive allowances and incentives!!!** Main responsibilities: - ️Answer incoming calls - ️Solving customer's enquiries or complaints regarding products or services - ️Promoting current promotion or package to the call-in customers...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

Job Summary: We are seeking an enthusiastic and service-oriented Customer Service Representative with experience or interest in international banking. The ideal candidate will handle inquiries and provide support to customers worldwide, specifically for clients in the banking sector. This role requires strong communication skills, professionalism, and a keen...

Job Title: Customer Service English Speaker (Banking) **Job Description**: As a Customer Service English Speaker in the banking industry, you will be responsible for providing exceptional service and support to English-speaking customers. Your primary objective is to ensure a positive customer experience while handling various banking-related inquiries,...

**Job ID** **23052** **Position Title** - Credit Analyst-Bank Officer **Industry** - Banking and Financial Service - Credit Analyst- CDD Customer due diligence - Work in the team with Corporate Baking Relationship Manager (RM) - Back up for RMs client follow up if RM is out of office **Salary** - 4750~6000 (RM) **Location** - Kuala...