Global Training Operations Consultant

2 days ago

Johor Bahru, Malaysia Smiths Group Full time

Location: Asia Pacific, Malaysia, Johor Bahru- Ref: DETECTIONAPAC01145- Division: Smiths Detection- Job Function: After Sales Service Repair**Job Description**:
A critical position in the Global Training Department’s ability to deliver a successful service, the incumbent will collaborate with a complex breadth of global stakeholders internally and will have regular contact with our customers. The role holder will be an important point of contact, responsible for facilitating training delivery across the globe.

The Global Training Operations Consultant is expected to play an active role in the Global Training Operations Pillar, assisting Operations management as needed and will be responsible for mentoring our team of Global Operations Specialists advocating for best practices, and seeking continuous improvement.

Duties & Responsibilities
- Schedule’s instructor led courses for both internal and external customers
- Attend opportunity kick-off meetings, collect tender/RFP requirements communicating needs to the department
- Acts as the Training Operations pillar point of contact for the Digital Training pillar, supporting the maintenance of the Learning Management System (LMS).
- Support in the creation and maintenance of all Training Policies
- Manages learner profiles, course enrollments, grades, and certificates within the LMS
- Enrolls learners for instructor-led training (ILT) and web-based training (WBT) courses
- Ensures all financial and scheduling-related documentation associated with customer training is in order, including but not limited to: Sales order and accompanying purchase order, credit card form, or contract; equipment status; training address
- Complies with all applicable global and regional export control and security regulations
- Monitor’s training sales reports for accuracy and reports any errors to appropriate personnel
- Maintains service orders and notifications, and reports associated with them
- Supports the creation and processing of all department vendor and intercompany purchase requisitions and orders
- Plays an active role in the proper maintenance of all training records
- Acts as a mentor for Global Training Operations Specialists
- Serves as a point of contact for complex training queries and non-standard requests. Provide guidance and support to the Global Operations Team
- Champion the information flow for process improvement and quality information, oversee the creation of process maps and other pertinent aids to define new or existing processes and policies
- Represents the department in meetings with various internal and external stakeholders

The Individual
- Experience of undertaking costing and scheduling activities in a commercial environment
- Experience of working with business operations software such as SAP
- Experience of working with learning management systems
- Experience of working within a training organisation
- Experience of articulating complex information to a range of stakeholders
- Ability to handle stressful situations and adapt to changing priorities
- Excellent critical thinking and problem-solving skills
- The ability and motivation to persistently pursue and achieve effective results which drive the business forward
- The ability to effectively influence the performance of people by being a role model to others, showing a willingness to coach others for success.
- The ability to make effective, timely decisions in a complex, global market by sourcing and analysing complex information
- The ability to engage, challenge and work effectively with others
- The ability to build an effective network of relationships both internally and externally, understanding customers’ needs
- Willing and able to identify and support change and continuous improvement in own and wider business environment

  • Training & Consultancy Administration Executive

    8 months ago

    Johor Bahru, Malaysia Maritime Intelligence Sdn Bhd Full time

    GENERAL Contact person between trainers and the management and clients. Responsible for compilation of schedule and claims related to trainers and the program. Preparation for slide and notes files for the abovementioned purpose. Conducting and evaluate the job evaluations survey. Compiling and presenting the data information. Implementing the filing system....

  • Trainer - Safety, Health and Environment (Freelance)

    2 days ago

    Johor Bahru, Malaysia Mateen Training Consultancy Full time

    Requirements: Diploma or Degree in Safety, Health and Environment or related field. Train the Trainer (TTT) HRDF certified or equivalent preferred. IOSH and NEBOSH qualifications are most welcome. Must be able to do weekday daytime trainings. Job Descriptions: 1. Conduct trainings either online lessons on Safety, Health and Environmental (SHE) or related...

  • Human Resources Manager

    2 days ago

    Johor Bahru, Malaysia Premier Plus Global Sdn. Bhd Full time

    Premier Plus Global Sdn. Bhd. is the one of the best one-stop property consultants with professional partnerships with several financial institutions in Johor. Incorporated since 2006, we have introduced ourselves as a organisation that serves end purchasers and property developers professionally. Premier Plus Property Sdn. Bhd. is known as one of the best...

  • Sales Executive

    2 days ago

    Johor Bahru, Malaysia Premier Plus Global Sdn. Bhd Full time

    Premier Plus Global Sdn. Bhd. is the one of the best one-stop property consultants with professional partnerships with several financial institutions in Johor. Incorporated since 2006, we have introduced ourselves as a organisation that serves end purchasers and property developers professionally. Premier Plus Property Sdn. Bhd. is known as one of the best...

  • HR Recruiter

    2 days ago

    Johor Bahru, Malaysia Premier Plus Global Sdn. Bhd Full time

    Premier Plus Global Sdn. Bhd. is the one of the best one-stop property consultants with professional partnerships with several financial institutions in Johor. Incorporated since 2006, we have introduced ourselves as a organisation that serves end purchasers and property developers professionally. Premier Plus Property Sdn. Bhd. is known as one of the best...

  • Audit Manager

    1 week ago

    Johor Bahru, Malaysia PERSOLKELLY Malaysia Full time

    Responsibilities: - Technical research and consultations - writing technical publications; review, revision and development of technical working paper templates and training materials; as well as co-ordination, facilitation and/or conduct of technical training sessions - Training - Review and develop training programme with reference to the effectiveness of...

  • Global HR Operations Coordinator

    7 months ago

    Johor Bahru, Malaysia Insulet Corporation Full time

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...

  • Sales Consultant

    7 months ago

    Johor Bahru, Malaysia Swarovski Full time

    At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. - We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and...

  • Training & Consultancy Administration Executive

    7 months ago

    Johor Bahru, Malaysia Netherlands Maritime University College (NMUC) Full time

    **Job Category**:NON-ACADEMIC**Job Type**:CONTRACT FULL TIME**Level**:OFFICERS/EXECUTIVES**Education Level**:DIPLOMA/DEGREE**GENERAL** - Contact person between trainers and the management and clients. - Responsible for compilation of schedule and claims related to trainers and the program. - Preparation for slide and notes files for the abovementioned...

  • Operation Executive

    7 months ago

    Johor Bahru, Malaysia Global Pets Sdn Bhd Full time

    Coordinates the Operations Department’s administration duties - Coordinates meetings and take minutes of meetings - Ensures file management - its maintenance, retrieval and archive - Coordinates outlets’ training sessions and liaise with the HR office - Uses the available resources in an effective and efficient manner through mobilization and...

  • Training & Consultancy Administration Executive

    7 months ago

    Johor Bahru, Malaysia Netherlands Maritime University College Full time

    **GENERAL** - Contact person between trainers and the management and clients. - Responsible for compilation of schedule and claims related to trainers and the program. - Preparation for slide and notes files for the abovementioned purpose. - Conducting and evaluate the job evaluations survey. - Compiling and presenting the data information. - Implementing...

  • Sales Consultant

    1 week ago

    Johor Bahru, Malaysia IQI Holdings Sdn Bhd Full time

    Sales Consultant - exclusive project consultant based in Johor Bahru & Klang Valley - Full Commission - Expected to earn monthly RM5,000 to RM50,000 income - Able to Speak Mandarin/English/Bahasa - 18 years old and above - Training provided - Customer database provided - Oversea Incentive Trip - Car & Home Bonus **Salary**: RM5,000.00 - RM10,000.00 per...

  • Healthcare Consultant

    7 months ago

    Johor Bahru, Malaysia RUYI HOLDINGS SDN BHD Full time

    **Job description** **Responsibilities**: - Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided. - To follow up with both potential and present customers to close sales. - To attend to walk-in customers and offer healthcare consultation. - To open and maintain customer profile and build...

  • Training Executive

    1 week ago

    Johor Bahru, Malaysia Thistle Hotels & Resorts Full time

    **Preferably have experience in Training Executive/Assistant under HR Department.**: - To assists the Human Resource Manager in the efficient running of the Training course in Human Resources Department. - Compile Training Needs Analysis (TNA) and development plan for all level of staff. - Carry out, maintain and improve training and development operations...

  • Sales Consultant

    7 months ago

    Johor Bahru, Malaysia SS Marketing Full time

    WILL BE RESPONSIBLE FOR THE SALES AND MARKETING PROCESS OF THE COMPANY. SALES CONSULTANTS WILL BE TASKED TO FIND NEW CLIENTS FOR OUR WELLNESS CENTRE, EITHER ON THEIR OWN, OR THE COMPANY FROM TIME TO TIME WILL PROVIDE REFERRAL LEADS. TRAINING WILL BE PROVIDED TO EQUIPE CONSULTANTS ON THE PRODUCT KNOWLEDGE AND THE NECESSARY SKILLS THEY NEED FOR THE...

  • Manager, Training

    7 months ago

    Johor Bahru, Malaysia Masimo Full time

    **Job Summary**: The Training Manager is responsible for developing, implementing, and overseeing training programs to enhance the skills and knowledge of employees within the organization. This role involves assessing training needs, designing curriculum, and coordinating various learning initiatives to support employee development and organizational...

  • Retail Consultant

    7 months ago

    Johor Bahru, Malaysia AGENSI PEKERJAAN PRESTIGE SDN BHD Full time

    We are looking for individuals who are energetic and have exceptional customer service to manage our outlet. The Retail Assistant is responsible for processing buy and sell transactions, providing excellent customer service and ensuring that the store is clean and its stock well-maintained. - **Responsibilities**_ - Dedicated and passionate to sell...

  • Functional Consultant

    6 months ago

    Johor Bahru, Malaysia MINDE Group Full time

    1. Prepare and conduct customer company business process analysis 2. Provide mapping requirements with software solutions. 3. Provide recommendations for software developments and implementations. 4. Document business requirements, gatherings and issues and updated business process flows. 6. Prepare training material and conduct training for system to...

  • Operator Machine

    6 days ago

    Johor Bahru, Malaysia Ge-Shen Plastic (M) Sdn Bhd Full time

    Memantau dan menyelenggara peralatan dan mesin gudang Menyediakan peralatan pembuatan Mengawasi latihan Operator Mesin. At Ge Shen Plastic we are committed to our people. We are always looking for the best people to help grow and lead our manufacturing operations locally and globally. We provide employees with an encouraging and stimulating work environment...

  • Recruitment Consultant

    7 months ago

    Johor Bahru, Malaysia Talent Legal Global Search Consultancy Pte Ltd Full time

    Our firm, a Well-established recruitment firm is seeking to recruit a for a Recruitment Consultant to join our growing organisation based in Malaysia. - Work closely with internal and external clients to establish a comprehensive understanding of the hiring needs for role specifics, and to meet hiring goals and expectations - Manage the full recruiting...