Customer Service Agent
2 weeks ago
**OPEN FOR FRESH GRADUATE**
**SHIFT ALLOWANCE : RM 350**
**NEAR TO LRT PUCHONG JAYA**
**JOB DETAILS**:
1. Handle incoming call from customer regarding their inquires (support electronic news system, google calendar, google product solution)
2. Provide good customer experience toward customers
3. Determine the best solution based on the issue and details provided by customers.
4. Direct unresolved issues to the next level of support personnel.
5. Follow-up and update customer status and information on a timely manner as per standard guidelines by the company.
6. Work closely with internal teams and departments to resolve all customer related complaints and outages.
**REQUIREMENTS**:
**1. ABLE TO SPEAK MALAY**
**2. ABLE TO WORK IN SHIFT WORKING HOURS**
**3. ABLE TO DO OVERTIME**
**Job Type**: Contract
**Salary**: From RM2,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
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