Customer Service Officer

**1. Job Responsibility/Job Description** - Customer enquiry handling on leads and coordination with sales team for quotes and opportunity conversion - Sales order processing from order receipt till invoicing & timely delivery - Coordination with customer, sales & finance team for timely collection of payment - CRM Sales Force Management & ERP system for...

**Salary**: RM3000-4000 - **Customer Enquiry Handling**: Managing leads and coordinating with the Sales team for quotes and opportunity conversion. - **Order Processing**: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable. - **Cross-Functional Coordination**: Collaborating with Supply Chain,...

Many customer service officers work traditional office hours, but there are a select few who work for employers that provide around-the-clock customer support. In these cases, employees may work second or third shifts. This is an entry-level position that doesn’t typically require any formal education but ADVANTAGES for those who has any tertiary...

**Basic Function/Responsibilities**: - Handle Tier 1 help desk escalations through tickets or phone - Follow up on outstanding requests and ensure timely resolution - Remote to user Computer to resolve the issue - Monitor and respond quickly and effectively to requests received through the IT helpdesk **Required Experience**: - Windows 7, Outlook 2010/...

**Job Scope**: - Answering incoming telephone enquiries, problem and complains from customer - Ensure all calls on operations cases are recorded in the system - Follow up and resolve customers complaints and ensure it is close to satisfaction - To positively contribute and promote high teamwork in the department - Data Entry to update Job sheet - Update...

**Job Scope**: - Answering incoming telephone enquiries, problem and complains from customer - Ensure all calls on operations cases are recorded in the system - Follow up and resolve customers complaints and ensure it is close to satisfaction - To positively contribute and promote high teamwork in the department - Data Entry to update Job sheet - Update...

**Responsibilities** - Co-ordination and arrangement to establish good relation with customers to preserve reputation of Company’s products - Order input and delivery adjustment - Arrangement with Purchasing Department / production factory etc - Handles customers’ inquiry - Issue quotation to customers - Process customer purchase orders - Handles...

Perform front desk duties, including welcoming visitors, answering phone calls, and directing inquiries to the appropriate staff members or departments. - Manage filing, records and all relevant paper work for the school - Document and track all interactions and resolutions in the school's CRM system, maintaining accurate records of student and parent...

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

Job Descriptions: - To collect every day and tabulate all inpatient questionnaire feedback form and complaint received - Handling Customer complaints and feedback - To supervise and check on monthly reports on Customer Feedback - To handle patient's appointment report and monitor on daily patient appointment - To update brochures, flyers and printed...

**Customer Enquiry Handling**: Managing leads and coordinating with the Sales team for quotes and opportunity conversion. - **Order Processing**: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable. - **Cross-Functional Coordination**: Collaborating with Supply Chain, Fabrication, Production, and...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

Job Description: - Manage Sales Inquries from different social media platform and walk in customer. - Blast promotion messages to existing and new customers. - Educate customers on our products and services. - To work closely with other team to achieve monthly sales target. - Approach customers from enquiries to turn into potential customers. - Provide a...

**Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...

We are a leading healthcare and wellness company specializing in the distribution of massage chairs and fitness equipment. Our mission is to improve the health and well-being of our customers by providing high-quality products that promote relaxation, stress relief, and overall well-being. Responbilities: - Responding promptly to customer inquiries and...

To attend to complaints and ensure that the follow up actions are taken to address the complaint within the time frame - To ensure all purchasers’ renovation works are carried out in accordance with prescribed renovation rules and regulations - To ensure defects identified during the defect’s liability period are rectified accordingly within the...

Customer Experience & Sale Executive Officer **Responsibilities**: - Prepare quotations for customers and receive sales orders/ POs - Provide internal sales support to HQ including confirmations of sales, delivery orders and others sales related requirements - Providing customer support and maintaining a high level of customer satisfaction - Work closely...

Job Requirements: - At least 2 years of working experience in related field - Well known in Mandarin, English and Bahasa Malaysia Job description: - Teaching student in field of Manicure - Handle stock calculation - Manage stock ordering - Dealing with customer or student on course - Provide manicure services for customers Benefits: - EPF, SOCSO, EIS, PCB...

**Join Us if you want to be part of OUR LEADER**: - Malaysia **Largest** Industrial Electronic **Repair Company!**: - **Award Winning Company**! The 11th Malaysia Power Brand | 100 Most Influential Young Entrepreneur, Golden Bull Award, - Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine - **Over 10 years** of Strong Establishment! (**KL, JB,...

**Join Us if you want to be part of OUR LEADER**: - Malaysia **Largest** Industrial Electronic **Repair Company!**: - **Award Winning Company**! The 11th Malaysia Power Brand | 100 Most Influential Young Entrepreneur, Golden Bull Award, - Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine - **Over 10 years** of Strong Establishment! (**KL, JB,...