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Sales & Admin, Hotel @ Tanah Merah, Kelantan

3 months ago

Tanah Merah, Malaysia iKHASAS Group of Companies Full time

**JOB SUMMARY/PURPOSE**:
This position also required to sell guest rooms and banquet facilities as directed by Operations Manager. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and also perform clerical functions.

**JOB RESPONSIBILITIES**:
a. Answer telephone and respond to caller inquiries in a pleasant manner.

b. Answer guest questions about the property facilities/services (room rates, packages, promotions, etc)

d. Responsible to coordinate with Housekeeping and Front Office team on the hotel occupancy daily.

e. Assist Operations Manager by managing schedule, filing important documents and communicating relevant information.

f. Record, transcribe and distribute minutes of meetings.

g. Meets with guest in absence of the Operations Manager to effectively and professionally convey details of the property facilities /services to the guest.

h. On behalf of Operations Manager to respond guest complaint.

i. Other duties as assigned by Operations Manager or the management.

**REQUIREMENTS**:

- Malaysian Citizenship.
- 1 or more years of experience working in a hotel clerical & sales.
- Education - Diploma or related field.
- Good computer skill.
- Have own transport.
- Excellent customer service skills.
- Able to effectively communicate in English, in both written and oral forms.

**Salary**: RM1,600.00 - RM1,800.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Sales: 1 year (required)
- Front Office : 1 year (required)

Expected Start Date: 02/14/2024