Customer Servicemandarin or Cantonese Speaker

4 weeks ago


Johor Bahru, Malaysia Tekrecruiters Full time

**Responsibilities**
- Review seller, business, and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded

to the platform.
- Conduct basic data analysis and deliver a defined process report.
- Identify opportunities to drive improvements in risk mitigation,

process streamlining, quality enhancement, and policy localization as
well as optimization at scale.
- Collaborate with other functions of the E-commerce business unit to

complete the designated work to meet the team’s goal

**Qualifications**
- Excellent written and verbal communication skills in English and

Mandarin.
- Strong problem-solving skills and demonstrated multi-task capabilities

and ambiguity
- Flexible for shifting schedule and changes along with it
- Compliance or moderation operations experience is preferred - Strong

analytical and research skills.
- Ability to work in a fast and evolving environment with detail-oriented

focus.
- Able to work in Rotational Shift and Rotational Off days.

**Salary**: RM5,000.00 - RM7,000.00 per month

Application Question(s):

- The location is One Precinct, Bayan Baru Pulau Pinang. Can you work there?
- Shift is 5 working days (Rotational Shift). Can you do it?
- What is your Current Salary?
- What is your Expected Salary?
- What is your WhatsApp Phone Number?
- What is your Notice Period?

**Experience**:

- Content Moderation: 1 year (preferred)

**Language**:

- Mandarin (preferred)



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