Assistant Outlet Manager

2 weeks ago

Melaka, Malaysia SAM Group Sdn Bhd Full time

The Assistant Outlet Manager is responsible for supporting the Outlet Manager in overseeing the daily operations of a food and beverage establishment. This role involves ensuring high levels of customer satisfaction, maintaining effective staff management, and optimizing the outlet's profitability. The Assistant Outlet Manager is expected to uphold the company's standards of service and contribute to the development and implementation of business strategies.

**Key Responsibilities**:
**Sales and Customers Service**
- Maintains a profitable and reputable operations by:

- Planning sales growth and planning on achieving their sales plans.
- Managing controllable store expenses for profitability.
- Provides fast, friendly service.
- Responds pro-actively to prevent and resolve customer service situations.
- Conducts and evaluates customer surveys.
- Works with Outlet Manager and District Manager to generate sales volume growth
- So as to meet and exceed sales target, and surpass customer’s expectations on
- each occasion.

**Store Operations**:

- Maintains an efficient and a smooth operation and work environment by:

- Planning business results and market situations.
- Focus on the job training
- Benchmarks outlets to create a competitive environment.
- Maintaining good result for outlet performance.
- Enforces health and safety rules.
- Conducts monthly operations meeting and formal/informal group discussion.
- Managing in daily loss and waste prevention and innovations.
- Ensures all operational and personnel paperwork is accurate, complete and submitted on time.
- Ensures adequate manpower every station
- Identifies area for improvement.
- Maintains adequate inventory.
- Managing overall outlets expenses as a whole.
- Managing and maintains labour cost.
- Managing proper usage of equipment.
- Recommends methods to help build customer base and company expansion.
- Organizes staff for every new promo
- Ensure stock take done accurately by weekly / Monthly
- Responsible for outlet management supervision including but not limited to directing of management team, corrective counselling and issuing management evaluations.
- Works with Outlet manager and team to improve problem areas in the outlets.
- Take part of catering, events and functions.
- Assists any work station as and when required.

So as to create an environment conducive for attaining monthly sales targets.

**Employee Development**:
Retain and groom staff by:

- Adheres to all counselling and discipline procedures.
- Provides assistance in developing potential Team Member and Management
- Trainees through appropriate delegation and development plans.
- Evaluates all store employees on an on-going basis.
- Leads by example.
- Manages the development and performance in store employees.
- Motivates staff to maintain and serve consistent quality products every time.
- Orientating and oversees the training of new recruits to the outlets.
- Perpetuates company philosophy and culture.
- Provides recommendations for promotions.

So as to develop and motivate the employees.

**Product Knowledge**:
Delivers a consistent quality product by:

- Continuing educates all team member on all products and services.
- Maintains the highest quality, consistent product standards.
- Ensure memorize the SOP and facilitating monthly re-certification process.

So as to maintain the highest standards of products of the Gula Group stands for.

**Store Presentation**:
Maintains a comfortable, conducive outlet by:

- Ensures that the store is clean & well merchandised.
- Enforces guidelines on music.
- Enforces visual presentation plan & standards.

So as to provide a warm and inviting environment in which our customers can enjoy their world class coffee or food.

**Others**:

- Any others duties as and when assigned to you by your immediate superior

**Qualifications**:

- Diploma/Degree in any field.
- Minimum 2-5 years’ experience at the same level preferably in the F&B industry.
- Must be willing to travel
- Familiar with P&L
- Good analytical skills
- An eye for details
- Good communication skills
- A team player with good leadership and interpersonal skills.
- Articulate and able to communicate effectively across all functions and levels.
- Able to adapt to organizational changes and able to work under pressure.

Pay: RM2,500.00 - RM2,799.00 per month

**Benefits**:

- Maternity leave
- Parental leave

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

Application Question(s):

- What is your expected salary?
- How long is your notice period?

  • Outlet Manager

    2 weeks ago

    Melaka, Malaysia Cezars Kitchen Sdn Bhd Full time

    Cezars Kitchen is seeking a qualified Outlet Manager to join our Outlet at Infineon Melaka We are always striving to improve the atmosphere, menu and overall service in our kitchens. Our philosophy is focused on creating food that is alive with enjoyable flavors. In your role, you are the Director of Quality! You must ensure the highest quality of food...

  • Retail Assistant

    2 weeks ago

    Melaka, Malaysia Luggage Industry Outlet Full time

    **Interested**: Kindly **Whatsapp **your resume to **016-9729309** for faster response Position : Retail Assistant (Fulltime) Location : Melaka (Whatsapp for location） Salary Package : Basic Salary + Allowance + Commission **Job Scope**: - Welcoming customers into the shop - Assisting customers to find items they needed. - Organizing merchandise and...

  • Outlet Sales Assistant

    3 weeks ago

    Melaka, Malaysia TCE Tackles Sdn Bhd - HQ Full time

    Possess car driving license and own transport. - Basic Salary plus Bonus scheme. - Good and Pleasant Personality. **Responsibilities and Duties**: - Provide good customer service to meet customers expectation. - Explain and demonstrate the function of the product. - Set up and arranged displays and demonstration areas to attract the attention of...

  • Outlet Sales Assistant

    2 weeks ago

    Melaka, Malaysia TCE Tackles Sdn Bhd - HQ Full time

    Possess car driving license and own transport. - Basic Salary plus Bonus scheme. - Good and Pleasant Personality. **Responsibilities and Duties** - Provide good customer service to meet customers expectation. - Explain and demonstrate the function of the product. - Set up and arranged displays and demonstration areas to attract the attention of prospective...

  • F&b Outlet Assistant

    3 hours ago

    Melaka, Malaysia Dream Profession Full time

    WhatsApp 6016 201 9857/6016 721 5449 **F&B Outlet Assistant** **Location**: Dataran Pahlawan Megamall, Melaka **Salary**:RM1500 per month **Benefit**: - FREE meals - EPF - SOCSO - EIS - overtime payment *Annual Leave and other leave entitlements are according to Employment Act 1955 **Main Responsibilities**: 1. Take food and beverage orders from...

  • Outlet Sales Assistant

    2 weeks ago

    Melaka, Malaysia TCE Tackles Sdn Bhd - HQ Full time

    Possess car driving license and own transport. - Basic Salary plus Bonus scheme. - Good and Pleasant Personality. **Responsibilities and Duties**: - Provide good customer service to meet customers expectation. - Explain and demonstrate the function of the product. - Set up and arranged displays and demonstration areas to attract the attention of...

  • Retail Assistant

    3 weeks ago

    Melaka, Malaysia 2 Km Enterprise Full time

    **Requirements**: - No experience required. Training is provided. Fresh graduate are encourage to apply **Responsibilities**: - Stock, checking & distribution item receive to display at selling floor. - Keeping a record of incoming & outgoing shipment. - Ensure overall cleanliness of outlet. - Serving walk in customers and assisting them. - Compliance...

  • Sales Assistant

    2 weeks ago

    Melaka, Malaysia Paracell M Sdn Bhd Full time

    Position: Sales Assistant Location: AEON Bandaraya/ Mahkota Parade **Responsibilities**: - Greet customers and find out the customers needs. - Promote company's Products & Services - To manage the daily operations to ensure smoothness and efficiency. - To work in teams in achieving outlet sales target. - Maintain the high standards of customer service...

  • HR Assistant

    3 hours ago

    Melaka, Malaysia Sweet Souvenirs Creative Trading Full time

    1. MANAGING PAYROL AND COMMISION 2. ASSIST INTERVIEW, RECRUITMENT AND PREPARE OFFER LETTER/COS FOR CANDIDATES 3. DO INSPECTION TO THE OUTLETS AND MONITOR STAFF **REQUIREMENT**: 1. FEMALE BELOW 30 YEARS OLD 2. HAVE OWN TRANSPORTATION AND LICENSE 3. HAVE GOOD DISCIPLINE, CAN DO PROBLEM SOLVING AND TALKATIVE 4. DIPLOMA/BACHELOR 'S IN HUMAN RESOURCE...

  • Account & Admin Assistant

    3 weeks ago

    Melaka, Malaysia TRAPO MARKETING SDN. BHD Full time

    We are looking for an Account & Admin Assistant who is passionate about keeping the office running smoothly by completing clerical tasks for employees and giving the best service! **Requirements**: - Performance-oriented and a team player. - Self-motivated, good interpersonal, and communication skills. - Ability to multi-task, prioritize, and manage time...

  • Assistant Manager

    3 hours ago

    Melaka, Malaysia BOTANION SDN BHD Full time

    **ASSISTANT MANAGER / SUPERVISOR (MALE ONLY) : FAST FOOD RESTAURANT (F&B)** Location : Freeport A’Famosa Outlet, Alor Gajah, Melaka Salary : Negotiable Urgently Hiring **REQUIREMENTS** v Male only v Physical mobility as well as mental stamina v Able to work shift, weekends and public holidays v Able to perform routine tasks with minimum...

  • Supervisor (El Ocho, Melaka)

    2 weeks ago

    Melaka, Malaysia SAM Group Sdn Bhd Full time

    The Supervisor is responsible for supporting the overall management and operation of the food and beverage establishment. This role involves assisting in coordinating and overseeing day-to-day activities, ensuring exceptional customer service, and maintaining high standards of quality in food and beverage offerings. **Key Responsibilities**: In this role,...

  • Operation Manager

    2 weeks ago

    Melaka, Malaysia JONKER CASING HAUS Full time

    In charge daily operation of all outlet - Handle the sales & promotions program for each outlet - Formulate strategy for stock arrangement **Requirements**: - Bachelor Degree holder Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - operation manager: 1 year (preferred)

  • Outlet Crew

    3 weeks ago

    Melaka, Malaysia DKSH Malaysia Sdn Bhd Full time

    **Responsibilities**: - Bake cookies and muffins - Ensure cookies bin is always full and clean - Ensure consistency in housekeeping of the shop - Ensure merchandise area clean and tidy - Assist in wrapping of gift items - Assist in product display - Assist in customer service. - Any other ad hoc duties as and when required by immediate manager. **Job...

  • Sale Assistant

    2 weeks ago

    Melaka, Malaysia NK EXCLUSIVE Full time

    **SALES ASSISTANT** !! - LELAKI / PEREMPUAN - WAKTU BEKERJA SHIFT (MENGIKUT JADUAL) - BERUMUR 20 TAHUN SEHINGGA 30 TAHUN - MEMPUNYAI KENDERAAN SENDIRI - GAJI BASIC RM 1500 + SALES COMISSION (UP TO RM2000) - OUTLET KIOSK DI DATARAN PAHLAWAN,MELAKA WHATSAPP RESUME KE **012-6003554 **!!! **Salary**: RM1,500.00 - RM2,000.00 per month **Benefits**: -...

  • Outlet Supervisor

    2 weeks ago

    Melaka, Malaysia Drum Fashion Sdn Bhd Full time

    **Responsibilities** - To perform sales activities, so as to maintain and develop targeted sales in their respective stores. - To oversees the retail store’s operation and perform duties to ensure smooth operation as required. - To trains, motivates, evaluates, monitors, and provides direction to store staff. - To support Senior Supervisor or Head of...

  • Networking Assistant

    3 weeks ago

    Melaka, Malaysia J&T Express Full time

    Working Hours工作时间 五天半制 5.5 Working Days - 星期一 至 星期五 （9.00a.m. - 6.00p.m.) - 星期六 (9.00a.m. - 1.00p.m.) 工薪 Salary：RM 1.8 K 起 Job Responsibility 工作范围 ： 1. Responsible for standardizing the operation process of partner outlets, and implementing training in accordance with the relevant standards of HQ...

  • Retail Assistant

    4 weeks ago

    Melaka, Malaysia Health Lane Family Pharmacy Sdn Bhd Full time

    **Responsibilities**: - Provide good customers service to customers - Willing to interacts with customer, answer customer enquiry and build relationship - Cashiering-being responsible for processing cash and card payments - Assist in merchandising product and always maintain complete stock level - Maintain a pleasant shopping environment in outlet by...

  • F&b Outlet Manager

    2 weeks ago

    Melaka, Malaysia HATTEN PLACE MELAKA Full time

    Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish. Creates a positive team atmosphere among Team Members. Maintains records of staff periodic manner and operating costs. Provides feedback and coaching to the Team regularly. Understands building capability through Cross...

  • Retail Assistant

    4 weeks ago

    Melaka, Malaysia Health Lane Family Pharmacy Sdn Bhd Full time

    **Responsibilities**: - Provide good customers service to customers - Willing to interacts with customer, answer customer enquiry and build relationship - Cashiering-being responsible for processing cash and card payments - Assist in merchandising product and always maintain complete stock level - Maintain a pleasant shopping environment in outlet by...