Account Relationship Executive

2 weeks ago


Petaling Jaya, Malaysia HWGZ Recruitment Services Full time

**About the company**:

- Bursa Malaysia-listed holding company with investments in:

- Sustainable Energy
- Sustainable Healthcare
- Fintech
- Telcotech
- ESPL Esports Players League

**Responsibilities**:

- Implement processes for consistent handling of client’s feedback and queries
- To assist the team, by generating and analyze a performance report data on FSI’s for business plan and execution
- Proactively identifies issues/queries from the feedback give by FSI clients and assist the team to implement a plans to resolve them
- Portray with a good interpersonal skills & business ethics in liaison and relationship process with FSI clients and other industry level
- To assist in plans, develops, and administers customer relationship and service improvement programs in alignment with company objectives
- Conducts regular meetup (offline/online) with FSI clients and other industry segment to ensure company’s being updated with latest information and required feedback
- Assist and participate in sales events such as roadshows and seminars and other promotional activities to support in promoting and marketing Hibah & other Islamic Inheritance products

**Requirements**:

- Must have a Bachelor's degree in business and marketing. Preferred with Islamic Banking and Islamic Wealth Background or experience.
- Minimum 3 years of working experience in Islamic Banking, Islamic Wealth or Takaful Companies. Those who are working previously in the bank’s customer relationship department are highly encouraged to apply.
- Exceptional communication skills, resourcefulness, organized, disciplined and results oriented.
- Problem solving driven

**Skills And Competencies**
- Meticulous, diligent in all aspects of the day to day activities assignments.
- Detail, accurate reporting and good organizational skills.
- Able to work in a team, attend to all feedback by FSI Clients with minimum supervision.
- Strong interpersonal skills, a good team player and willing to learn.
- Adaptable and flexible in approach and able to react and adapt appropriately to change at work.
- Results driven and output focused.

**Salary**: Up to RM5,500.00 per month

**Benefits**:

- Company car
- Free parking
- Work from home

Schedule:

- Day shift


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