Customer Success Specialist(Korean Speaker)

Responsibilities languages supported - Work with other agents from different LOB to provide the best customer experience to customers. - Maintain a strong product knowledge to assist customers and their concern - Strive to meet Key Performance Indicators set by the management to ensure best quality of service are constantly delivered **Requirements**: -...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Customer Management Customer oriented Customer Care customer success customer support- Support customers to...

Job Code: ID-C002-SC-CS-KR **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

We are seeking a seasoned Program Delivery Specialist to join our team at Assent. This individual will play a critical role in delivering our services to customers, working closely with them to define and execute their project plans from start to finish.About the TeamWe believe that you and your family's well-being is important, offering vacation time that...

Job Code: ID-SA-CSS-KR-002 **~Job Highlights~** - Medical and Insurance Coverage - World Class Training and Career Progression **~Job Responsibilities~** We are looking for Korean Native! - CSS represents the brand, the culture, and values of our clients - How you convey will be how our client is perceived by the customers - Maintaining a positive,...

**Responsibilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. -...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Korean Language - Customer Service Representative (Korean Speaking) Location: Bayan Lepas Malaysia **Salary**: MYR 6,500 - MYR 8,100 per...

**Qualifications** - Excellent written and verbal communication skills in English and Mandarin. - Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity - No experience required - Ability to work in a fast and evolving environment with a detail-oriented focus. 职位类型：全职 薪资： RM2,500.00至RM5,500.00（每月...

Job Code: ID-C006-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

Job Code: ID-C003-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

**Responsibilities and Accountabilities** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand...

We are seeking a talented Customer Success Professional to join our team at Assent. This individual will play a vital role in delivering exceptional service to our customers, working closely with them to define and execute their project plans from start to finish.About the RoleThe Customer Success Professional will be responsible for managing customer health...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

About the RoleWe are seeking a highly skilled Customer Success Strategist to join our team at Broadcom Inc. As a Customer Success Strategist, you will be responsible for analyzing customer businesses/issues and providing proposals and solutions to fulfill their requests.This role requires strong analytical and problem-solving skills with the ability to...

**Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Responsibilities**: Assist customers...

About the PositionWe are seeking an experienced Custom Application Specialist to join our team. The successful candidate will be responsible for designing, developing, testing, and debugging custom applications that meet the specific needs of our supply chain operations.You will work closely with cross-functional teams to deliver scalable, high-availability,...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

We are looking for a motivated and experienced Frontline Customer Experience Specialist to join our team at Tony Ng & Associates Sdn. Bhd.This role requires an individual with excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.The successful candidate will be responsible for providing exceptional...

**Responsibilities**: - To attend/answer inbound calls from customers, identify their concern on billing issue and services. - To assist them to solve the problems by providing the right solution. **Qualifications**: - Minimum SPM holder. - Preferably Malaysian citizen. - Preferably Mandarin speaker. - Must be able to work on rotational shift as per...