Specialist - Global HR Solutions (Japanese Speaker)

3 weeks ago


Petaling Jaya, Malaysia Lilly Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

**RESPONSIBILITIES**
Our HR Solutions is an organization built to provide support to employees, managers, and HR colleagues around the world to ensure they can resolve HR questions, complete HR tasks, and get support from HR to allow them to focus on their roles in making a difference for people around the globe. As the HR Functional Specialist, you will work with the HR organization, employees, and managers across a wide variety of HR processes and transactions.

**Key Objectives / Deliverables**:

- To support Tier 1 & Tier 2 (Call/Chat support and Data management)
- Assess and resolve customer inquiries and issues (via phone, chat and case management tool) or escalate to the next level of service within the appropriate functional area as per the service delivery routing structure
- Process HR transactions, logging and closing cases, and ensuring data quality including but not limited to the following:

- Data management
- Organization management
- Compensation administration
- Recruiting operations
- Create, update, store relevant employment documentation
- Conduct data quality reviews, monitor and correct processing errors
- Provide feedback and information to support high quality information in the HR Solutions
- Assist in testing upgrades and new system functionality
- Participate in continuous improvement initiatives

**Requirements**:

- 3-5 years’ experience working in HR operations or other transactional / operational work
- Bachelor’s Degree or equivalent work experience
- Bilingual: Fluent in Japanese (Added advantage: Mandarin)
- Experience in using Workday system (Preferable)
- Specialized knowledge in HR
- Strong Data Management skills
- Strong oral and written communication skills
- Strong customer service orientation
- High level of integrity and confidentiality

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

WeAreLilly



  • Petaling Jaya, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...


  • Petaling Jaya, Malaysia JAC Malaysia Full time

    Contract type: - Permanent- Location: - Petaling Jaya- Specialisation: - Reference: - PR/155506- Contact details: - Jeslyn Loo- Job published: - July 13, 2023 10:39- This company is a distributor company specialist in electronics element, they are looking for Japanese Speaker to join their sales teams with the responsibilities below. - JOB RESPONSIBILITIES -...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Pasona Sdn. Bhd. Full time

    Hi all, we do have lots of job opening for Japanese speaker. Are you looking for Japanese speaking position? Click "**Apply**"! We'll help you to do job matching! Cheers! Pay: RM3,500.00 - RM9,000.00 per month Schedule: - Monday to Friday Supplemental pay types: - Performance bonus


  • Petaling Jaya, Malaysia John Clements Full time

    **Section Mission** Expanding “Panasonic Centralized contract center policies”, Panasonic factories in APAC & India in order to practice procurement activities at “One Panasonic level” for raw materials and maximize Cost Reduction by utilizing Centralized Contract scheme, thus “contribute to Business Division”. **Basic Function** - Raw material...


  • Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Role: Japanese Speaking Customer Support / Fintech Project** **Company Background**: Global Fintech Company **Work Location**: Petaling Jaya, Selangor **Salary details**:Basic salary: RM5,000-8000/ per month **Responsibilities** - Lead and motivate a team of customer service representatives to achieve performance goals and deliver exceptional...


  • Petaling Jaya, Malaysia Roche Services (Asia Pacific) Sdn Bhd Full time

    The Position We are seeking qualified candidates for multiple roles within our finance and accounting team. If you are a motivated and detail-oriented professional with strong finance acumen and proficiency in Japanese, we invite you to express your interest in one of the following exciting opportunities available here at Roche Malaysia. Capital & Lease...

  • HR Specialist

    4 weeks ago


    Petaling Jaya, Malaysia DXC Technology Full time

    DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and...


  • Petaling Jaya, Malaysia Teleperformance Full time

    Overview: Qualifications: **Requirements:** - Bachelor’s degree or Diploma in HR/ relevant - Fluency in **JAPANESE & English** in terms of verbal, written & comprehension **Responsibilities**: **Key Responsibilities**: - Execute day-to-day operations of the HR functions and duties. - Resolve complex employee relations issues and address grievances. -...

  • HR Data Specialist

    5 days ago


    Petaling Jaya, Malaysia Hunters International Sdn Bhd Full time

    **About the company**: Our client is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. They strive to promote a global economy that is both ecologically viable and highly productive.  **Job Summary** - The HR Data Governance &...


  • Petaling Jaya, Malaysia IBM Full time

    Introduction Your Role and Responsibilities Talent Attraction Specialist - APJC (Asia Pacific, Japan, Greater China Group) is responsible for identifying and recruiting the best talent into IBM. You will be part of a newly created scrum team working to support all business units across APJC market playing a critical role in the delivery to fill senior...


  • Petaling Jaya, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...


  • Petaling Jaya, Malaysia JAC Recruitment Malaysia Full time

    Basic Function 1. Raw material contract job for factories in APAC & India 2. Contracted price sharing to factory in Asia + India. 3. Develop Cost Reduction (share allocation) strategy and execute it 4. Quarterly cost negotiation with resin/Paper suppliers (with related members) 5. Make VE proposal and joint study with R&D for factories in APAC & India....

  • Content Creator

    1 month ago


    Petaling Jaya, Malaysia IBM Full time

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

  • HR Generalist

    4 weeks ago


    Petaling Jaya, Malaysia HireRight Full time

    About HireRight: Overview: The HR Generalist will be responsible for partnering with local leadership teams to create and implement HR programs and initiatives in line with Global HR strategy (for the region). To be an advisor to leadership and employees and act as implementer for all HR programs across location. We are looking for someone with experience...

  • Technical Support

    4 weeks ago


    Petaling Jaya, Malaysia DXC Technology Full time

    DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and...


  • Petaling Jaya, Malaysia IBM Full time

    Introduction In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent...


  • Petaling Jaya, Malaysia FastLane Group Full time

    A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

  • Marketing Specialist

    4 weeks ago


    Petaling Jaya, Malaysia JDG Solutions Full time

    **Marketing Specialist **to be able to handle our sales & marketing department team projects such as provide trainings and doing sales & marketing activities such as business to business activities, executing sales activities, executing clients marketing campaigns such as roadshows, site visits and marketing events behalf of our clients. This is an outdoor...


  • Petaling Jaya, Malaysia Agensi Pekerjaan Pasona Sdn. Bhd. Full time

    **ROLES & RESPONSIBILITIES** - Detect, monitor, and forecast trend forces utilizing data sets from multiple sources. - Helps drive new thinking in demand forecasting. - Identifying trends, patterns, and insights within ticket data to improve service delivery and efficiency. - Coordinate a new plan if expected outcome not achieved. - Proactively prevent the...

  • Marketing Specialist

    2 weeks ago


    Petaling Jaya, Malaysia JDG Solutions Full time

    **Marketing Specialist **to be able to handle our sales & marketing department team projects such as provide trainings and doing sales & marketing activities such as business to business activities, executing sales strategies, executing clients marketing campaigns such as roadshows, site visits and marketing events behalf of our clients. This is an outdoor...