Online Community Manager

5 days ago


Melaka, Malaysia Hatten Asset Management Sdn Bhd Full time

As a Community Manager at Hatten Hotels Worldwide, you will be responsible for building,
nurturing and managing our online community of users and customers. You will play a pivotal role in developing and maintaining a positive brand image, improving user satisfaction, and driving growth through community engagement.
- Develop and execute a community engagement strategy to grow and strengthen our online community.
- Create and manage online forums, social media groups and other community spaces.
- Foster meaningful connections among community members, encouraging discussions and knowledge sharing.
- Generate high quality, relevant content to engage and educate the community.
- Create blog posts, newsletters, videos, webinars, and other content to keep the community informed and engaged.
- Collaborate with marketing and content teams to align community content with overall marketing efforts.
- Monitor community spaces for inappropriate content, spam or violations of community guidelines.
- Enforce community guidelines fairly and consistently.
- Respond to user inquiries, feedback and concerns in a timely and professional manner.
- Act as the voice of the community within the organization, gathering feedback and insights to inform product development and improvement.
- Conduct survey, polls, and focus group to collect user opinions and preferences.
- Organize and promote community events, webinars, contests, and meetups to encourage participation and build a sense of belonging.
- Monitor and analyze community metrics to track engagement, sentiment, and growth.
- Prepare regular reports on community performance and provide insights for continuous improvement.

Requirement:

- At least more than 5 years experience in related field.
- Language : Mandarin, English and Bahasa Malaysia
- Possess Degree/ Diploma/STPM or SPM and any other related educatio

**Salary**: RM5,000.00 - RM7,500.00 per month

Ability to commute/relocate:

- Malacca City: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Digital marketing: 5 years (preferred)


  • Online Assistant

    3 weeks ago


    Melaka, Malaysia Fashionhomez Online Store Full time

    Job Scope : - Marketing and Advertising at social media sites and platforms - Prepare order and process the order - Upload and edit product listing - Stock take and stock arrangement - Reply and communicate with customers - Any others job from time to time Job Categories: Admin/Data Entry | Sales | Others Gender Preferred: Female Only Nationality Preferred:...


  • Melaka, Malaysia Hatten Asset Management Sdn Bhd Full time

    Responsible for building, nurturing and managing our online community of users and customers. You will play a pivotal role in developing and maintaining a positive brand image, improving user satisfaction and driving growth through community engagement. Community Building: - Develop and execute a community engagement strategy to grow and strengthen our...


  • Melaka, Malaysia Hatten Asset Management Sdn Bhd Full time

    Responsible for building, nurturing and managing our online community of users and customers. You will play a pivotal role in developing and maintaining a positive brand image, improving user satisfaction and driving growth through community engagement. Community Building: - Develop and execute a community engagement strategy to grow and strengthen our...


  • Melaka, Malaysia Hatten Asset Management Sdn Bhd Full time

    Community Building: - Develop and execute a community engagement strategy to grow and strengthen our online community. - Foster meaningful connections among community members, encouraging discussions, and knowledge sharing. Content Creation: - Generate high-quality, relevant content to engage and educate the community. - Create blog posts, newsletters,...


  • Melaka, Malaysia ALFA APPAREL SDN BHD (Telekung Rawdah) Full time

    **ROLES** **& RESPONSIBILITIES**: - Manage online sales and customer servicing through WhatsApp & Social Media - Responsible to achieve monthly sales target (with commission) - Handling to assists online and walk-in customers - Packing orders and cashier duties - Manage daily report, weekly report and monthly report - Proficient in using computers ( have...

  • Online Sales

    6 days ago


    Melaka, Malaysia Max Speed Motor Sdn Bhd Full time

    **Job Highlights** - **ANNUAL + MEDICAL** leave - **6 WORKING** day - **FRIENDLY **working environment & colleagues. - Handling online customer from various online marketplace - Good interpersonal skills and able to communicate effectively with people at all levels. - Able to promote / convince online customer's on motorcycle sales and services - To prepare...


  • Melaka, Malaysia The Pines Melaka Full time

    **Key Responsibilities**: 1. Assist to develop public relations programs for the hotel based on its marketing goals. 2. Coordinates with departments concerned to implement Public Relations activities effectively. 3. Develops and maintain good media relations. 4. Monitors media coverage, updates and maintains news clippings. 5. Updates and maintains media...


  • Melaka, Malaysia The Pines Melaka Full time

    **Key Responsibilities**: 1. Assist to develop public relations programs for the hotel based on its marketing goals. 2. Coordinates with departments concerned to implement Public Relations activities effectively. 3. Develops and maintain good media relations. 4. Monitors media coverage, updates and maintains news clippings. 5. Updates and maintains media...


  • Melaka, Malaysia WirelessCar Full time

    **Communication Officer** **WirelessCar’s Journey** To give people the freedom to move in a safer, more sustainable and smart way, more sharable, connected and software-loaded cars are needed. That’s why we aim to accelerate the digital transformation in the automotive industry and in the next few years infuse over 100 million cars with digital...


  • Melaka, Malaysia Hatten Asset Management Sdn Bhd Full time

    Creating and managing relevant content and finding new ways to reach intended target audiences. - Managing and updating online and offline platforms in order to ensure relevant content reaches intended target audiences. - Familiar with managing XiohongShu, Facebook, Instagram, Tik Tok, YouTube, Google Business Profiles and other social platforms. - Create...


  • Melaka, Malaysia SWM Environment Sdn Bhd - Cheng Full time

    Assist in data entry. - Assist in creating and design print and digital materials. - Adhere to brand guidelines and complete project within the deadline. - Retouch and manipulate images. - Assist in conceptualization and designing of marketing materials such as advertisement, social media (Facebook and Instagram posts and stories), festival greetings and any...


  • Melaka, Malaysia Hatten Asset Management Sdn Bhd Full time

    Creating and managing relevant content. Finding new ways to reach intended target audiences. - Managing and updating online and offline platforms in order to ensure relevant content reaches intended target audiences. - Familiar with managing XiohongShu, Facebook, Instagram, Tik Tok, YouTube, Google Business Profiles and other social platforms. - Create both...


  • Melaka, Malaysia ONES Platform Sdn.Bhd Full time

    Responsibilities - Calling customer and perform online presentation sessions via Zoom - Promote Digital Marketing Solutions to customers to enhance their advertising performance. - Achieve sales targets to contribute to overall business profitability. **Requirements**: - Excellent communication skills. - Proficiency in Mandarin (Chinese). - Minimum 1 year...


  • Melaka, Malaysia Infineon Technologies Full time

    I n your new role you will: D - evelop and implement an internal communications strategy, in collaboration with OE to ensure important information is disseminated to all job levels R - esponsible for monitoring and understanding company-specific and general issues, defining and delivering key messages I - dentify the most accurate and suitable medium to...

  • Duty Manager

    4 weeks ago


    Melaka, Malaysia Rest Red House Melaka Full time

    Supervise receptionists and bellhops to maintain a positive hotel image and monitor standard of their customer services. - Conduct on-job-training for receptionists and bellhops - Oversee and ensure the accuracy of Property Management System (PMS) - Oversee daily operation and ensure hotel runs smoothly - Assist and attend guests to check in/out - Handle and...


  • Melaka, Malaysia OmniRaise Sdn Bhd Full time

    Starting at a new company is hard. Let alone, starting a position that you have little to no experience in. Here at Omniraise, we understand. So we have designed our very own training module, the **Omniraise Business Academy**, to ease the transition for all our new colleagues. This 3 month program will be delivered to you by HRDF approved trainers and will...

  • Outlet Manager

    2 weeks ago


    Melaka, Malaysia myTukar Full time

    **About Carro** **Why work with Carro?** - Join the region’s largest online automotive marketplace with offices in 7 countries. - Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning. - Formal and informal learning and development programmes to support your growth and career progression. -...


  • Melaka, Malaysia Hilton Full time

    Communications Center Agent (Operator) With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand,...


  • Melaka, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • F-, Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka, Malaysia. Melaka City Melaka Malaysia Hatten Asset Management Sdn Bhd Full time

    Responsible to collaborate with tenants, media and public for marketing activitiesSpecific Job Duties and Responsibilities:Preparation of annual Event calendar/budget, and submit estimates for program costs as part of campaign plan development.Plan and manage the event schedules and exhibitorsLiaise with event organisers and government agencies as well as to...